TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PAL…
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TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PALM OF HER HAND AND FINGER. UPDATED 08/05/14
NHTSA ODI #10574444
42,000 miles · Jun 1, 2013
Electrical SystemEngineStructureFire
WHILE DRIVING ANOTHER MOTORIST SAW SMOKE COMING FROM REAR OF VEHICLE AND GOT VEHICLE STOPPED ON SIDE OF ROAD AT WHICH TIME THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. CALLED FIRE DEPT AND POLICE. FIRE SPREAD THROUGH THE HEARER BOX INTO THE VEHICLE AND ACROSS DASH UNTIL IT BEGAN BURNING THE HEADLINER. FIRE DEPT PUT OUT FIRE B…
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WHILE DRIVING ANOTHER MOTORIST SAW SMOKE COMING FROM REAR OF VEHICLE AND GOT VEHICLE STOPPED ON SIDE OF ROAD AT WHICH TIME THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. CALLED FIRE DEPT AND POLICE. FIRE SPREAD THROUGH THE HEARER BOX INTO THE VEHICLE AND ACROSS DASH UNTIL IT BEGAN BURNING THE HEADLINER. FIRE DEPT PUT OUT FIRE BUT WAS A TOTAL LOSS. THERE WAS NO INDICATION ON INSTRUMENT PANEL OF ANY PROBLEMS (ALL GAUGES SHOWING NORMAL READINGS). *TR
NHTSA ODI #10514669
130,000 miles · Jul 7, 2012
Electrical SystemEngineStructure
ENGINE STALLS WHEN YOU SLOW DOWN AND THE AIR CONDITIONER OR WIDOW DEFOGGER IS ON . I HAVE ALSO HAD POWER SURGING. I HAD TO REPLACE THE MAP SENSOR TWICE AND THE BRACKET AND IT IS STILL SHOWING BAD. I ALSO REPLACE THE CAM SHAFT POSITION SENSOR AND THE THERMOSTAT. ALSO THE WIPER ON THE REAR WILL NOT SPRAY ANY WATER OR WASHER. *TR
NHTSA ODI #10464560
65,000 miles · Feb 15, 2012
Electrical SystemStructure
FIRST MY SPEEDOMETER STOPPED REGISTERING A SPEED FOLLOWED BY THE GAS GAUGE GOING OUT. MY RADIO GOES IN AND OUT (MORE OUT THAN IN), MY SUNROOF STARTED OPENING AND CLOSING ON ITS OWN WHEN TURNING THE CAR ON AND OFF, AND THE ROOF LEAKS AROUND WHERE THE VISOR IS WHEN IT RAINS HARD. I HAVE SEEN MANY OTHER CONSUMERS WITH THESE SAME …
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FIRST MY SPEEDOMETER STOPPED REGISTERING A SPEED FOLLOWED BY THE GAS GAUGE GOING OUT. MY RADIO GOES IN AND OUT (MORE OUT THAN IN), MY SUNROOF STARTED OPENING AND CLOSING ON ITS OWN WHEN TURNING THE CAR ON AND OFF, AND THE ROOF LEAKS AROUND WHERE THE VISOR IS WHEN IT RAINS HARD. I HAVE SEEN MANY OTHER CONSUMERS WITH THESE SAME PROBLEMS AND WOULD REALLY LIKE TO HAVE THESE PROBLEMS ADDRESSED BY SOMEONE AT GMC. *TR
NHTSA ODI #10448075
Mileage unknown · May 8, 2011
EquipmentStructure
TAILGATE LATCHES ON 2004 GMC ENVOY XUV KEEP BREAKING REPEATEDLY. UNABLE TO OPEN REAR OF VEHICLE. PARTS HAVE BEEN REPLACED A NUMBER OF TIMES AND THEY STOP WORKING OVER AND OVER. IF MY KIDS GET IN THE BACK AND GET STUCK THERE IS NO WAY OUT THE BACK OF THE VEHICLE. *TR
NHTSA ODI #10399491
72,000 miles · Jun 30, 2010
Structure
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR HATCH OPENS BY ITSELF WITHOUT WARNING. ON JUNE 3, 2008 THE CONTACT HAD THE REAR END GATE CONTROLLER, THE LOWER END GATE HATCH ACCELERATOR AND THE LEFT UPPER HATCH ACCELERATOR REPAIRED, AND THE FAILURE HAD RETURNED. THE DEALER STATED THAT THE PARTS HAD BROKEN…
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TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR HATCH OPENS BY ITSELF WITHOUT WARNING. ON JUNE 3, 2008 THE CONTACT HAD THE REAR END GATE CONTROLLER, THE LOWER END GATE HATCH ACCELERATOR AND THE LEFT UPPER HATCH ACCELERATOR REPAIRED, AND THE FAILURE HAD RETURNED. THE DEALER STATED THAT THE PARTS HAD BROKEN AGAIN. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE ITEMS FALL OUT OF THE VEHICLE ON THE HIGHWAY WHEN THE HATCH OPENS. THE FAILURE MILEAGE 50 AND THE FAILURE 72000.
NHTSA ODI #10340836
Mileage unknown · Nov 30, 2004
Exterior LightingStructure
WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK
NHTSA ODI #10101861
Mileage unknown · Aug 12, 2004
StructureVisibility
WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINE…
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WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
2004 GMC Envoy Problems, Complaints & Recalls | Skip That Year
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