WHILE DRIVING WITH PASSENGERS IN CAR, SMOKE STARTED TO COME FROM THE FLOOR AREA IN THE BACK SEAT AREA. IMMEDIATELY DROVE CAR TO A CAR SERVICE SHOP TO HAVE INSPECTED TO DETERMINE WHERE SMOKE WAS COMING FROM. THE CAR TECHNICIAN WAS UNABLE TO DETERMINE WHERE THE SMOKE WAS COMING FROM OTHER THAN FROM THE FLOOR AREA IN THE BACK. H…
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WHILE DRIVING WITH PASSENGERS IN CAR, SMOKE STARTED TO COME FROM THE FLOOR AREA IN THE BACK SEAT AREA. IMMEDIATELY DROVE CAR TO A CAR SERVICE SHOP TO HAVE INSPECTED TO DETERMINE WHERE SMOKE WAS COMING FROM. THE CAR TECHNICIAN WAS UNABLE TO DETERMINE WHERE THE SMOKE WAS COMING FROM OTHER THAN FROM THE FLOOR AREA IN THE BACK. HAVE BEEN REPLACING A RADIATOR BECAUSE THE ENGINE KEEPS RUNNING HOT. HAD A NEW RADIATOR INSTALLED. THEN BEGAN TO HAVE PROBLEMS WITH THE ANTI-FREEZE DISAPPEARING FROM THE RADIATOR AND THE RESERVOIR. TOOK CAR IN AND HAD A PRESSURE TEST PERFORMED. THE MECHANIC WAS KNOWLEDGEABLE OF THE PROBLEM AND IDENTIFIED THAT THE ANTI-FREEZE WAS LEAKING FROM THE REAR HEATER CORE. I WAS ASKED IF I HEARD A CLICKING SOUND IN THE INSIDE OF THE CAR COMING FROM THE BACK. I TOLD HIM I HEARD IT OFF AND ON. IT WAS DETERMINED THAT WAS WERE THE SMOKE CAME FROM EARLIER. *TR
NHTSA ODI #10626947
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DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
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