TL*THE CONTACT OWNS A 2000 GMC DENALI. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. HER VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. AS A RESULT, TWO OCCUPANTS SUSTAINED MODERATE INJURIES. THE CONTACT HAS PICTURES OF THE INCIDENT AND A POL…
Read full complaint
TL*THE CONTACT OWNS A 2000 GMC DENALI. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. HER VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. AS A RESULT, TWO OCCUPANTS SUSTAINED MODERATE INJURIES. THE CONTACT HAS PICTURES OF THE INCIDENT AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 117,000.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.
Consequence & remedy
Consequence: IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.
Remedy: DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Additional source detail variants (3)
Parking Brake:conventional
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Parking Brake:conventional:mechanical
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
Parking Brake
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
THE AUTOMATIC LOCKING RETRACTOR (ALR) IS A FEATURE INCORPORATED IN THE SUBJECT VEHICLE FOR LOCKING THE WEBBING TO PROPERLY SECURE A CHILD SAFETY SEAT INTO A VEHICLE.THIS PE WAS OPENED BASED ON A GM TECHNICAL SERVICE BULLETIN STATING THAT WITH CERTAIN CHILD SAFETY SEATS THE WEBBING MAY NOT REMAIN LOCKED.THERE ARE NO COMPLAINTS IN THE ODI DATABASE AND ONLY TWO COMPLAINTS TO GM.GM'S INSTRUCTIONS STATE FOR THE FINAL STEP IN USING THE WEBBING LOCK FEATURE TO PUSH AND PULL THE CHILD RESTRAINT TO BE SURE IT IS SECURE. IF THE ALR IS NOT LOCKED, THE USER WOULD BE FULLY AWARE OF THIS CONDITION PRIOR TO COMPLETING PROPER INSTALLATION OF THE CHILD SAFETY SEAT IN THIS VEHICLE.THIS INVESTIGATION DID NOT UNCOVER ANY COMPLAINTS OF THE ALR INADVERTENTLY UNLOCKING WHILE THE VEHICLE IS IN MOTION.THE EMERGENCY LOCKING RETRACTOR (ELR) FEATURE REMAINS AVAILABLE TO LOCK THE RETRACTOR IN A CRASH.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY FOR ADDITIONAL INFORMATION.
Additional source detail variants (2)
Seat Belts
THE AUTOMATIC LOCKING RETRACTOR (ALR) IS A FEATURE INCORPORATED IN THE SUBJECT VEHICLE FOR LOCKING THE WEBBING TO PROPERLY SECURE A CHILD SAFETY SEAT INTO A VEHICLE.THIS PE WAS OPENED BASED ON A GM TECHNICAL SERVICE BULLETIN STATING THAT WITH CERTAIN CHILD SAFETY SEATS THE WEBBING MAY NOT REMAIN LOCKED.THERE ARE NO COMPLAINTS IN THE ODI DATABASE AND ONLY TWO COMPLAINTS TO GM.GM'S INSTRUCTIONS STATE FOR THE FINAL STEP IN USING THE WEBBING LOCK FEATURE TO PUSH AND PULL THE CHILD RESTRAINT TO BE SURE IT IS SECURE. IF THE ALR IS NOT LOCKED, THE USER WOULD BE FULLY AWARE OF THIS CONDITION PRIOR TO COMPLETING PROPER INSTALLATION OF THE CHILD SAFETY SEAT IN THIS VEHICLE.THIS INVESTIGATION DID NOT UNCOVER ANY COMPLAINTS OF THE ALR INADVERTENTLY UNLOCKING WHILE THE VEHICLE IS IN MOTION.THE EMERGENCY LOCKING RETRACTOR (ELR) FEATURE REMAINS AVAILABLE TO LOCK THE RETRACTOR IN A CRASH.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY FOR ADDITIONAL INFORMATION.
Seat Belts:rear/other
THE AUTOMATIC LOCKING RETRACTOR (ALR) IS A FEATURE INCORPORATED IN THE SUBJECT VEHICLE FOR LOCKING THE WEBBING TO PROPERLY SECURE A CHILD SAFETY SEAT INTO A VEHICLE.THIS PE WAS OPENED BASED ON A GM TECHNICAL SERVICE BULLETIN STATING THAT WITH CERTAIN CHILD SAFETY SEATS THE WEBBING MAY NOT REMAIN LOCKED.THERE ARE NO COMPLAINTS IN THE ODI DATABASE AND ONLY TWO COMPLAINTS TO GM.GM'S INSTRUCTIONS STATE FOR THE FINAL STEP IN USING THE WEBBING LOCK FEATURE TO PUSH AND PULL THE CHILD RESTRAINT TO BE SURE IT IS SECURE. IF THE ALR IS NOT LOCKED, THE USER WOULD BE FULLY AWARE OF THIS CONDITION PRIOR TO COMPLETING PROPER INSTALLATION OF THE CHILD SAFETY SEAT IN THIS VEHICLE.THIS INVESTIGATION DID NOT UNCOVER ANY COMPLAINTS OF THE ALR INADVERTENTLY UNLOCKING WHILE THE VEHICLE IS IN MOTION.THE EMERGENCY LOCKING RETRACTOR (ELR) FEATURE REMAINS AVAILABLE TO LOCK THE RETRACTOR IN A CRASH.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY FOR ADDITIONAL INFORMATION.
2000 GMC Denali Problems, Complaints & Recalls | Skip That Year
Illustration