2018 GMC Canyon

MY 2018 GMC CANYON SLT SHUDDERS ALOT. IT IS NOT CONSTANT BUT IT IS OFTEN. IT SORT OF FEELS LIKE YOU'RE DRIVING OVER RUMBLE STRIPS. I DO NOT FEEL IT AT HIGHWAY SPEEDS, JUST DRIVING AROUND TOWN. IT'S ESPECIALLY PREVALENT WHEN GOING UP HILLS. TO ME, IT FEELS LIKE A TRANSMISSION ISSUE. WHEN I DID A GOOGLE SEARCH, I FOUND OUT IT'S A KNOWN PROBLEM. I CONTACTED MY DEALER AND THEY WERE FAMILIAR WITH IT ASKING IF I HAD A TRANSMISSION FLUID CHANGE YET. I TOLD THEM I HAD NOT AND THEY SCHEDULING ME FOR THAT SERVICE IN A COUPLE WEEKS. I AM NOT HAPPY THAT MY 2 YEAR OLD $40K PLUS TRUCK HAS A TRANSMISSION PROBLEM AT 25K MILES.

NO BRAKE FLUID HAD REPAIRED BY DEAL IN ONE WEEK SAME ISSUES NO BRAKE FLUID ONSTAR DIAGNOSTIC REPORT AND ALERTS SAY BRAKE SYSTEM ERROR NONENO ERROR CODE FOUNDNONE ABS - BRAKING AND STABILITY SYSTEMC0273AN ISSUE HAS BEEN DETECTED IN THE TRACTION CONTROL SYSTEM.SERVICE WITHIN 7 DAYS GOT THIS TODAY PULLED OVER NO FLUID DRIVING 30 MPH ON CITY STREET I HAVE ALL ONSTAR AND MECHANICS REPORT'S

TL* THE CONTACT OWNS A 2018 GMC CANYON. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE VEHICLE REMAINED RUNNING. THE CONTACT WAS ALSO UNABLE TO REMOVE THE KEY FROM THE IGNITION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO COYLE CHEVROLET BUICK GMC 1801 BROADWAY ST, CLARKSVILLE, IN 47129 WHERE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

WHEN MOVING ON THE HIGHWAY THE VEHICLES' TRANSMISSION STARTS TO SHUDDER. THIS USUALLY HAPPENS WHEN I AM GOING UP A SLIGHT INCLINE AND MY ENGINE IS AROUND 1400 RPMS. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP MULTIPLE TIMES OVER THIS ISSUE. THEY HAVE REPLACED THE TRANSMISSION FLUID TWICE AND THE NEXT APPOINTMENT IS NEXT WEEK ON OCTOBER 31ST. THE DEALERSHIP TOLD ME THAT MORE THAN LIKELY THEY WILL HAVE TO FLUSH THE TRANSMISSION FLUID AGAIN BECAUSE GM IS NOT LETTING THEM DO MUCH MORE WITH THIS ISSUE. THE TRUCK ALSO HAS A HARD TIME SHIFTING WHEN IT IS FIRST STARTED UNTIL IT GETS WARMED UP. ALSO THERE ARE TIMES I FEEL LIKE I HAVE BEEN REAR ENDED WHEN I AM SLOWING DOWN AND IT IS DOWN SHIFTING. I HAVE NOTICED THAT IF I KEEP THE TRUCK AT A FAIRLY HIGHER RPM THAT IT DOES NOT SHUDDER AS BAD AND DOESN'T FEEL AS DANGEROUS TO DRIVE. MY VEHICLE HAS 27,000 MILES ON IT AND HAS BEEN IN THE SHOP COUNTLESS TIMES SINCE I PURCHASED IT IN 2018. I DON'T EVEN LIKE DRIVING IT BECAUSE I FEEL THAT IT IS A SAFETY CONCERN AND IS ENDANGERING MYSELF AND OTHERS.

IT STARTED ABOUT 6 MONTHS AFTER I PURCHASED THE VEHICLE. THE ELECTRONIC POWER STEERING WILL INTERMITTENTLY FAIL IF THE TRUCK IDLES FOR A 10-20 MINUTE PERIOD OF TIME. AND WHILE AT HIGHWAY SPEEDS. THAN START WORKING AGAIN. DURING ANY PROLONGED HIGHWAY TRIP THE TRACTION CONTROL, ABS, AND BRAKE LIGHTS WILL ILLLUMINATE. IT HAS GOTTEN SO BAD NOW THAT I CAN COUNT ON IT BEING A DAILY OCCURRENCE. SOMETIMES THE LIGHT WILL COME ON BUT THE STEERING DOESN'T ACTUALLY FAIL. WHEN I PURCHASED THE CAR I WROTE A BAD REVIEW ABOUT THE SERVICE I RECEIVED ON MY FACEBOOK. I GOT A CALL FROM THE SALESMAN NAMED NICK FEOLA SAYING THAT HE SAW THE POST AND DISCUSSED IT WITH HIS MANAGER AND TOLD ME THAT I WAS NO LONGER WELCOME AT THE DEALERSHIP. SO WHEN I CALLED TO HAVE THE ISSUES I DESCRIBED RESOLVED. I WAS HUNG UP ON WHEN MY NAME WAS GIVEN.(DAVID DUKES AT THE TIME OF PURCHASE. I HAVE SINCE CHANGE DAY MY NAME TO SINGER) I DIDN'T KNOW WHO TO FILE A COMPLAINT TO UNTIL I READ AN ARTICLE ABOUT THIS ISSUE AND SAW A LINK TO YOUR WEBSITE.

TL* THE CONTACT OWNS A 2018 GMC CANYON. THE CONTACT STATED THAT THE STEERING KNUCKLE WAS CRACKED WHERE IT CONNECTED TO THE BALL JOINT. THE DEALER (DARLING'S AUTO MALL, 16 KINGSLAND CROSSING, ELLSWORTH, ME 04605, 1-(877) 548-1819) INDICATED THAT THEY ORDERED THE PART FOR THE STEERING KNUCKLE REPLACEMENT, BUT THEY DID NOT SPECIFY WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.