2018 GMC Canyon

The contact owns a 2018 GMC Canyon. The contact stated while the vehicle was parked, the contact attempted to remove the key fob from the ignition, and the key fob was stuck. There was no warning light illuminated. The contact stated that the gear shifter was in park(P) but the contact was unable to remove the key fob. The contact restarted the vehicle and shifted into other gears several times to remove the key fob. The vehicle was taken to the dealer where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,500.

Major potential for deadly fire or explosion. Fuel tank strapped failed after forward strap bolt fell out of threaded cross member where fastened in frame. The failure led to the fuel tank hanging inches off the ground on the freeway stressing fuel pump lines to forward upper tank. Metal grinding noises heard to prompt roadside inspection confirming hanging, unsecured tank full of 26gal of diesel. The tank wedged the fuel tank strap between plastic tank and drive shaft (propeller shaft) with heat and potentially spark as the the metal strap ground into the drive shaft marring and striating the durable metal. Heat and plastic melts, heat and spark with diesel combusts..in addition to risking of dragging tank at highway speed rupturing tank. Upon service at the dealer, mechanic observed the rear bolt to fuel strap was also loose and needed to be secured. GMC Protection Plan denied compensation for coverage as they do not cover "bolts, fuel straps, or manufacturer defects" under advertised "Bumper to Bumper" GMC Protection Plan marketed by GMC dealerships as protection for all non-wearable parts. No warning indicators appeared. My dog was in the truck bed in a camper shell directly above the potentially massive fire or explosion, this could have been catastrophic if it had been ignored. Additionally I was in northern California and southern Oregon when issue presented- potentially causing a major forest fire incident. While my outcome was fortunate in terms of safety, this could claim lives and even massive incidental loss of property. Vehicle has been inspected by local dealer and GM notified, hoping to receive coverage for damaged parts. Interestingly, there was previously a GM recall involving forward fuel strap dislodging and wearing into drive shaft on previous years of GM vehicles. No notable corrosion observed, bolts in question are high on frame secured to protected cross members, occurred at approximately 75K miles. I have photos on another device, if needed.

2 weeks ago I was driving on the highway doing 65 mile per hour and suddenly my truck started shaking and. Suddenly completely shut down lost power brakes stiffed and steering wheel as well. I safely pulled over to try to restart the vehicle and on my dash board light came on engine, TCM light and a light with a little car with hash marks called dealer the technician said it was a ecm. Problem and that am looking at a price of 7,000 dollars which is not in my budget reaching out to see if is maybe a manufacturing issue

When placing the vehicle in reverse, the infotainment screen goes to full brightness on the reverse camera, making it difficult to see at night by lighting up the cabin causing interior reflections when trying to see out the windows at mirrors or behind the vehicle. There is no way to adjust the brightness setting. This is a pointless feature as the camera becomes the required visual point and is sometimes obscured by dirt or water so the driver is forced to fight the bright useless screen to see out the windows.

I was traveling on a two lane highway, a semi in front of me and a truck behind me. A warning message popped up on my dash “Service Emissions System- 65 mi before 65mph max speed”. And within 5 seconds of that message popping up, the engine detuned itself. I pulled over as quick as I could, but I only made it partially out of the road before the engine shut down completely. I couldn’t start the vehicle again to get it the rest of the way out of the road. I was 40 miles from the nearest town on a Sunday. I had to turn on my flashers and sit outside the vehicle for 4 hours until a tow truck was able to come get me. Thankfully at the time of incident I was on a rural highway and I wasn’t hurt, but I could have been seriously injured haha this happened on the freeway or a road in the city. It then sat at the dealership for 3 months following this to get a diagnostic and repair.

The contact owns a 2018 GMC Canyon. The contact stated while driving 60-65 MPH, the message “Bad Exhaust Fluid Warning” was displayed. The contact stated that he added exhaust fluid to the vehicle per owner manual’s instructions; however, the message remained displayed. The vehicle was taken to an unknown dealer, where the failure could not be duplicated. The dealer advised the contact that the vehicle would return to normal operation if he continued driving the vehicle. The contact stated that as he continued driving, the vehicle failed to exceed 55 MPH. A message indicating that the speed would decrease to 45 MPH for 40 miles, and then to 5 MPH, was displayed. The contact pulled into a gas station. The vehicle was towed to the residence. The vehicle was then driven to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000. The VIN was unavailable.