2016 GMC Canyon

TL* THE CONTACT OWNS A 2016 GMC CANYON. EVER SINCE THE VEHICLE WAS PURCHASED, THE VEHICLE HAS PULLED TO THE RIGHT. ADDITIONALLY, ON SEVERAL OCCASIONS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS SLIPPING WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AL SERRA GMC (LOCATED AT 6201 SAGINAW RD, GRAND BLANC, MI 48439, (810) 202-0226) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING COLUMN WAS MISALIGNED AND NEEDED TO BE REPLACED. ADDITIONALLY, THE BRAKE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,735.

CASE # 10940128 WHILE BACKING FROM A CURB MY POWER STEERING DID NOT WORK AND LOST ALL STEERING CONTROL ,DASH MESSAGE SAID "SERVICE POWER STEERING SYSTEM" AND HAD A DISMISS BUTTON THAT I PUSHED AND THEN IMMEDIATELY MY STEERING RETURNED ,I CALLED ON STAR WHICH DID A DIAGNOSTIC TEST AND REPORTED NO PROBLEMS, I DROVE IT HOME, AND TOOK IT TO THE DEALERS THE NEXT MORNING THEY PLUGGED IT IN FOUND A PROBLEM CODE , THERE WAS A SERVICE BULLETIN OUT ON IT,AND THE PART OEM 22966597 HAD TO BE BACK ORDERED,AND WHICH TOLD ME THIS IS A COMMON PROBLEM, AND WAS TOLD THAT THEY HAD TWO OTHER TRUCKS WITH THE SAME PROBLEM EARLIER THAT YEAR , I AS EVEN TOLD TO DRIVE THE VEHICLE UNTIL THE PART CAME IN WHICH I REFUSED DUE TO THE SAFETY ISSUE OF LOSING CONTROL OF THE TRUCK I THE POWER STEERING FAILED

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO JERK, THE SPEED REDUCED, AND THE POWER STEERING FAILED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING AND SPEED CONTROL TO FUNCTION CORRECTLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.

ON 12/29.2015 AT APPROXIMATELY 8:00 AM ON A CLEAR BRIGHT DAY I WAS DRIVING NEAR MY MY HOME RETURNING FROM AND ERRAND. I WAS APPROXIMATELY 90% THROUGH A SLIGHT RIGHT TURN WHEN THE ELECTRONIC POWER STEERING WENT OUT CAUSING THE VEHICLE TO LEAVE THE ROAD, CONTINUE DOWN A DITCH HITTING A CONCRETE DRIVE, CONCRETE MAIL BOX AND A POWER POLE. THE VEHICLE WAS TOTALED AND I HAD SOFT TISSUE BRUISING, CUTS AND ABRASIONS.

TL* THE CONTACT OWNS A 2016 GMC CANYON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.