Key is not pulling out of ignition after truck has been put in park. Mechanic has replaced the shifter twice, and yet the problem is more pronounced. The Dealership (Anthony GMC) has now stated there is no problem, and yet the key wont come out for them either.
2016 GMC Canyon
Owner reports · Recalls · Investigations
More warning signs than most Canyon years
Owner complaints for the 2016 GMC Canyon are substantially higher than the model-year median of 38.
About this comparison →How this year compares
Owner complaints by model year
Compare all Canyon years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
124 reports with mileage · 144 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
37 reportsIgnition key randomly will not release from switch. The key is stuck in the ignition in the accessory position which in turn kills the battery. As far as I can tell (and I have read about and experienced this problem for many months) the root cause is the gear shift assembly or Part # 23397472. It is not reliably returning the…
Read full complaint
Ignition key randomly will not release from switch. The key is stuck in the ignition in the accessory position which in turn kills the battery. As far as I can tell (and I have read about and experienced this problem for many months) the root cause is the gear shift assembly or Part # 23397472. It is not reliably returning the confirmation, to the solenoid lock on the ignition switch, that the transmission is in PARK reliably. For the first time last w/e my dealer admitted this is a problem and that replacing 23397472 usually resolves the issue. I need GM to take responsibility and activate a recall
As I started the vehicle I got a notification that the power steering has Maldonado I got a few warning lights on the dashboard. As I drove the vehicle the power steering did not work and it makes it hard to steer. This has been happening for a week now
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter…
Read full complaint
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
MY WIFE AND I WERE TRAVELING AT APPROXIMATELY 55 MILES AN HOUR WHEN ALL DASH LIGHTS NAV SYSTEM GAUGES ETC. TURNED OFF. IT WAS AS IF I TURN THE IGNITION OFF. THEN IT TURNED ITSELF BACK ON AND SEEM TO FUNCTION NORMALLY. THE VEHICLE HAD A SIMILAR PROBLEM PREVIOUS TO THIS AND THERE WAS A RECALL PERFORMED ON IT RECENTLY. ALSO THIS V…
Read full complaint
MY WIFE AND I WERE TRAVELING AT APPROXIMATELY 55 MILES AN HOUR WHEN ALL DASH LIGHTS NAV SYSTEM GAUGES ETC. TURNED OFF. IT WAS AS IF I TURN THE IGNITION OFF. THEN IT TURNED ITSELF BACK ON AND SEEM TO FUNCTION NORMALLY. THE VEHICLE HAD A SIMILAR PROBLEM PREVIOUS TO THIS AND THERE WAS A RECALL PERFORMED ON IT RECENTLY. ALSO THIS VEHICLE IS SUPPOSED TO GET CLOSE TO 30 MPG AND NOW THE BEST I CAN GET IS 21 MPG. IT HAS HAD A ROUGH IDLE AND SHUT DOWN ON ME SEVERAL TIMESDURING THE LAST FEW YEARS. I FEEL LIKE THIS VEHICLE IS UNSAFE AND GMC SHOULD BE HELD ACCOUNTABLE. I BOUGHT THIS VEHICLE BECAUSE I WANTED GOOD FUEL ECONOMY FROM A DIESEL AND THAT IS NOT THE CASE. THIS VEHICLE HAS HAD A NUMBER OF MAJOR ISSUES AND NUMEROUS RECALLS BUT NONE HAVE ADDRESSED THE VEHICLE SHUTDOWN. I HAVE READ MULTIPLE ACCOUNTS OF OWNERS NEARLY GETTING KILLED WHEN THEIR VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. THE VEHICLE SEEMS UNSAFE AND I FEEL THEY MISREPRESENTED THE FUEL ECONOMY OF THE DIESEL ENGINE.
MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE I…
Read full complaint
MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE IS WORSE THAN THE WIRELESS CONNECTION. THE PROBLEM HAPPENS REGULARLY AFTER THE ENGINE REACHES OPERATING TEMPS. IT HAPPENS MORE WITH IPHONE THAN ANDROID. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. IT WILL HAPPEN IN MOTION OR AT REST AS LONG AS THE ENGINE IS RUNNING. WE HAVE HAD THE UNIT TESTED (OF COURSE THERE IS NO TROUBLE FOUND EVEN WHILE IT WAS ACTING UP) IN TWO DIFFERENT AREAS IN THE USA (FL AND TX). WE HAVE CHANGED THE PRIMARY BATTERY ON THE TRUCK BELIEVING IT WAS CAUSED BY IRREGULAR VOLTAGE FROM A 3.5 YEAR OLD BATTERY. RESEARCH IMPLIED GMC KNOWS ABOUT THE RE-ISSUANCE OF 2015.5 INFOTAINMENT UNITS INSTALLED IN 2016 MODEL YEAR TRUCKS BUT WILL ONLY OFFER $500 INCENTIVE TOWARDS A REPLACEMENT VEHICLE, THEY WILL NOT REPLACE THE RADIO HEAD UNIT THAT IS CAUSING RECKLESS DISTRACTIONS WHILE DRIVING. THE PROBLEM HAS BECOME SO PRONOUNCED THAT THE TRUCK IS NOT DRIVE-ABLE WITH THE RADIO ON AND THUS CANNOT USE THE HANDS-FREE FEATURE (WHICH IS MANDATORY IN SEVERAL STATES IN THE USA.
WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH…
Read full complaint
WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH I DOUBT.
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE …
Read full complaint
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Official recalls
418V358000 · Fuel System, Gasoline:delivery:fuel Pump
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
17V621000 · Air Bags:frontal
Oct 5, 2017
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began November 8, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17387.
16V125000 · Air Bags:frontal
Mar 2, 2016
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side frontal air bag module, free of charge. The recall began on April 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is 28030.
15V807000 · Latches/locks/linkages
Dec 1, 2015
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: If the console compartment door does not remain closed in a crash, the contents stored in the console may strike the vehicle occupants, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will replace the console compartment door latch assembly, free of charge. The recall began on January 5, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16370.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
Illustration