2015 GMC Canyon

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the steering wheel would stiffen up then seized. The contact contacted the dealer and two other dealers Capital Chevrolet Buick GMC of Lexington (96 Radio Dr, Lexington, NC 27292) and Flow GM Auto Center (1400 S Stratford Rd Suite A, Winston-Salem, NC 27103) but was informed by all three dealers that parts were not available. The vehicle was not diagnosed. The manufacturer was made aware of the failure but informed the contact that parts were not available. The failure mileage was 99,600. Vin tool confirms parts not available.

The contact owns a 2015 GMC Canyon. The contact stated while driving 60 mph, the steering wheel ceased. The contact stated that the traction control warning light and two unknown warning lights were illuminated. The contact parked on the side of the roadway, turned off and restarted the vehicle and drove to his destination without failure. The vehicle was towed to the local dealer however, the mechanic was unable to determine the cause of the failure. The contact stated while driving away from the dealer, the failure recurred. The contact stated that the failure recurred on several occasions. The contact received notification of NHTSA Campaign Number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000. Vin tool confirms parts not available.

The vehicle's power steering assist failed, so while driving down the highway the warning msg came on with the msg : service power steering drive with care and then it switches to service stabili trak. The vehicle becomes very hard to steer, and it happens often. It started happening around 80000 miles. We might drive it for a couple of days and it doesnt happen at all, then out of no where it will happen multiple times in the same day. It has been checked out by a dealership in Broken Arrow OK, there is no error codes that show up when a diagnostics test was ran. I have notified GM customer service but they basically said they couldn't help me if it didn't show a code.

The contact owns a 2015 GMC Canyon. The contact received notification of NHTSA campaign number: 21V213000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

I WAS DRIVING THE CAR IN THE GIANT EAGLE PARKING LOT AND THE POWER ASSIST FOR THE STEERING STOPPED WORKING. A NOTICE CAME ON THE DASHBOARD SCREEN INDICATING THE SAME AND STATED THAT THIS MALFUNCTION COULD CAUSE A CRASH. I STOPPED THE CAR, TURNED THE ENGINE OFF, AND RESTARTED THE CAR. THE NOTICE ON THE DASHBOARD WENT AWAY AND THE STEERING POWER ASSIST FUNCTIONED NORMALLY. I DROVE THE CAR FOR A WEEK WITHOUT RECURRENCE. I MADE AN APPOINTMENT AT THE GMC DEALERSHIP AND AFTER LOOKING AT THE VEHICLE THEY CONCLUDED THAT THEY COULD NOT IDENTIFY THE PROBLEM SINCE THE STEERING WAS OPERATING PROPERLY. I HAD INDICATED THAT THERE WAS A RECALL NOTICE NHSTA REFERENCE #S 15595 AND 16V054000 COVERING A POTENTIAL STEERING ASSIST FAILURE BUT WAS TOLD THAT THESE RECALL NOTICES DID NOT APPLY TO MY VEHICLE. THE VEHICLE WAS RETURNED TO ME WITH INSTRUCTIONS TO BRING THE CAR IN FOR SERVICE THE NEXT TIME IT HAPPENS.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING 5 MPH ON AN UNPAVED GRAVEL ROAD, THE VEHICLE SHUDDERED SEVERAL TIMES. THE VEHICLE ALSO SHUDDERED WHILE STOPPED. THE VEHICLE WAS RESTARTED AND THE SHUDDERING CEASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN UNKNOWN STEERING FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE SERVICE 4WD WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,430.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER STEERING BECAME INOPERABLE. THE SERVICE 4WD AND SERVICE TRACTION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODY BUICK GMC (1585 W OGDEN AVE, NAPERVILLE, IL 60540, (888) 461-9066) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,479.

EXPERIENCING LOSS OF POWER STEERING WHILE DRIVING. THERE HAS BEEN A RECALL FOR THIS ISSUE, BUT MY VIN NUMBER, [XXX], DOES NOT FALL INTO THE PARAMETERS FOR THE RECALL. PRESENTLY, THE VEHICLE IS AT HENRY BROWN BUICK GMC IN GILBERT, ARIZONA. THIS IS A VERY DANGEROUS CONDITION! THE RECALL MUST BE EXPANDED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR