2009 GMC Canyon

I DRIVE A 2009 GMC CANYON. WHEN DRIVING I'VE NOTICE THAT WHEN HITTING A HARD BUMP, SOMETIMES TURNING OR ACCELERATING QUICKLY WHETHER ON THE HIGHWAY OR STREET, THE TRUCK SHUTS OFF CAUSING THE POWER STEERING AND POWER BRAKES USELESS AND VERY HARD TO APPLY. SOMETIMES THIS HAPPENS SEVERAL TIMES IN THE COURSE OF ONE TRIP AND HAPPENS AT A VARIETY OF DIFFERENT SPEEDS. THIS IS AN ONGOING PROBLEM. THE ICON FOR THE THEFT DETERRENT APPEARS. THEN I HAVE TO QUICKLY PUT THE TRUCK IN NEUTRAL IN ORDER TO RESTART THE TRUCK. THE DATE BELOW IS THE MOST RECENT DAY IT HAS HAPPENED. THIS HAS BECOME A VERY SERIOUS CAUSE OF CONCERN FOR ME AND MY FAMILY. I'M NOT SURE IF THIS IS RELATED TO THE IGNITION RECALL OR ANY OTHER RECALL. THIS PROBLEM HAPPENS MOSTLY WHEN I HIT A HARD BUMP IN THE ROAD, AGAIN AT VARIOUS SPEEDS. I'VE TAKEN IT TO MY MECHANIC, BUT HE WAS UNABLE TO DUPLICATE THE PROBLEM. I'VE DECIDED TO ASK THE DEALER IF THEY KNOW OF ANY RELATED PROBLEMS AND SEE WHAT RESPONSE I GET, BUT I ALSO WANTED TO FILE A COMPLAINT TO FIND OUT IF ANYONE ELSE IS HAVING THIS ISSUE. IF YOU ARE AWARE OF ANY OTHER COMPLAINTS RELATED TO THIS ISSUE, CAN YOU PLEASE CONTACT ME SO THAT I MAY RESOLVE THE PROBLEM. I DON'T WANT TO TAKE THIS ISSUE LIGHTLY BECAUSE THE LIFE OF MY FAMILY IS INVOLVED. IF YOU HAVE ANY OTHER QUESTIONS PLEASE CONTACT ME, MY NAME IS [XXX] AND MY PHONE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2009 GMC CANYON. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER NUMEROUS ATTEMPTS. THE DEALER DIAGNOSED THAT THE SECURITY PASSLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. UPDATED 08/30/16*LJ *CN

FOR SEVERAL MONTHS NOW, VEHICLE WILL NOT START. TURN KEY, NO CLICK, NO CRANK, NOTHING. ALL STANDARD DASH LIGHT COME ON, HEADLIGHTS ARE BRIGHT, ALL ACCESSORY ITEMS WORK FINE, JUST NO START. HAVE TAKEN TRUCK IN TO DEALERSHIP TWICE NOW FOR PROBLEM, AND NO RESOLUTION. STARTS EVERY TIME FOR THEM. LAST TIME TOOK KEY AND PAPERWORK, WENT OUT TO LOT, GOT IN, AND NO START, WENT BACK IN TO DEALERSHIP, FINALLY GRABBED MECHANIC, WENT TO TRUCK, BUT IT STARTED OK. MAY NOT FAIL AGAIN FOR A DAY OR MORE, THEN FAIL SEVERAL TIMES IN SAME DAY. FAILED TO START TODAY AFTER PULLING INTO GAS STATION AND GETTING FUEL, WOULD NOT START. LONG LINE OF CARS BEHIND ME AND SITUATION GOT VERY UGLY FAST. STATION OWNER/WORKER HELPED DIFFUSE SITUATION. IF YOU LET VEHICLE SIT FOR 10-15 MINUTES BETWEEN RETRIES, IT MAY START. *JS

EVERY FEW DAYS THE VEHICLE WILL NOT START.... THE SECURITY LIGHT COMES ON.. YOU HAVE TO DISCONNECT THE BATTERY AND WAIT FOR ABOUT 10 TO 15 MINUTES FOR THE COMPUTER TO RESET BEFORE YOU CAN RESTART THE VEHICLE. THIS HAS HAPPENED AT LEAST ONCE TO TWICE A WEEK STARTING SHORTLY AFTER I PURCHASED THE VEHICLE... I HAVE TAKEN IT BACK TO DEALERSHIP WHERE I BOUGHT IT FROM AND THEY SAID THEY COULD NOT FIND OUT WHAT THE PROBLEM WHAT BECAUSE IT DID NOT DO IT TO THEM. I ASKED IF THEY STARTED IT AND DROVE IT SEVERAL TIMES FOR A FEW DAYS LIKE I DO AND THEY SAID NO THEY JUST PUT IT ON A MACHINE AND COULD NOT FIND ANYTHING WRONG. THIS I FEEL WAS SOMETHING THAT WAS WRONG WITH THE VEHICLE WHEN I BOUGHT IT OR HAPPENED FOR SOME REASON SHORTLY AFTER WHEN I STILL SHOULD HAVE HAD A FACTORY WARRANTY... SO IT SHOULD BE FIXED AT NO CHARGE TO ME... IT IS OBVIOUSLY A FACTOR SECURITY DEFECT. IT HAS BEEN GOING ON FOR 7 MONTHS AND I AM TIRED OF HAVING TO DEAL WITH IT AND ALL THEY TELL ME IS WE COULD NOT FIND ANYTHING WRONG.. I DON'T FEEL LIKE I SHOULD HAVE TO BE PAYING FOR A VEHICLE THAT DOES NOT WORK PROPERLY.. IT SHOULD BE FIXED SO I HAVE WHAT I AM PAYING FOR A PROPERLY WORKING VEHICLE. *TR

MY AIRBAG LIGHT CAME ON UNEXPECTEDLY AND REMAINED ON. THE CAUSE WAS DUE TO BROKEN AIRBAG (ORANGE WIRING IN THE EXTENDED CAB DRIVERS SIDE REAR DOOR. UPON INSPECTION, SEVERAL WIRES (AIR BAG (ORANGE), A SPEAKER WIRE (BROWN) WERE COMPLETELY BROKEN. THIS APPEARS TO BE AN EXTREMELY COMMON PROBLEM WITH CHEVY COLORADOS/GMC CANYONS WITH EXTENDED CABS AND SHOULD BE LOOKED INTO FURTHER. THE AIRBAG SHOULDN'T BE COMPROMISED BECAUSE OF A POOR WIRING DESIGN IN THE REAR DOOR. *TR

TO START OUT I WOULD LIKE TO SAY THAT THIS IS MY FIRST BRAND NEW VEHICLE I HAVE EVER BOUGHT. I WAS ON I 475 DRIVING APPROX. 65 MPH WHEN I LOST ALL POWER TO MY TRUCK AND WAS BARELY ABLE TO COAST OFF TO THE SIDE OF THE ROAD. I HAD MY TRUCK TOWED TO THE NEAREST GMC DEALERSHIP TO DETERMINE THE PROBLEM. I WAS TOLD THAT IT WAS THE FUEL PUMP FLOW CONTROL MODULE. I RESEARCHED THIS PROBLEM AT HOME AND FOUND OUT THAT 2009 GMC CANYONS WERE RECALLED BECAUSE OF THIS PROBLEM. THE RECALL STATED THAT THE FUEL SYSTEM CONTROL MODULES HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE RTV SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE. WATER IN THE MODULE COULD CAUSE A SHORT, ILLUMINATION OF THE SERVICE ENGINE SOON LIGHT (WHICH WAS ON IN MY TRUCK). ALSO THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL. IF THE VEHICLE STALLS WHILE IT IS MOVING, A CRASH MAY OCCUR! HELLO, THIS HAPPENED TO ME BUT I WAS FORTUNATE ENOUGH TO NOT CRASH AND DIE. SO BACK TO THE RECALL ON MY TRUCK. GUESS WHAT? MY TRUCK DID NOT FALL WITHIN THE VIN #S THAT WERE RECALLED AND I WAS REQUIRED TO PAY FOR THE REPAIR. TO MAKE MATTERS WORSE MY WARRANTY COVERED THIS PROBLEM IF THE TRUCK WAS WITHIN 3 YEARS OR 36,000 MILES WHICHEVER COMES FIRST. WELL MY MILEAGE WAS ONLY 31,000 SO THAT WOULD QUALIFY BUT MY TRUCK WAS OVER 3 YEARS OLD. THIS IS SOOOOOOOOOOOOOOO WRONG!!! OBVIOUSLY THERE WAS A PROBLEM WITH 2009 GMC CANYONS BEING BUILT. HOW CAN YOU SAY IT WAS JUST A CERTAIN FEW THAT HAD THIS FAULTY PART PUT IN IT. MY TRUCK OBVIOUSLY HAD THE PROBLEMS STATED IN THE RECALL AND THIS WAS CONFIRMED BY THE DEALERSHIP.HOWEVER AFTER MANY AGGRAVATING HOURS TO GMC THEY STILL DENIED THE FIX BECAUSE IT WAS NOT WITHIN THE RECALLED VIN#S AND THAT IS WRONG ON SO MANY LEVELS. HOW MANY PEOPLE HAVE TO DIE OR GET HURT BEFORE THEY DO SOMETHING ABOUT THIS? *TR

WE WERE AT FAMILY GATHERING WHEN A NEIGHBOR CALLED AND SAID THE BLACK TRUCK IS ON FIRE. I RUSHED OUT THE DOOR TO INVESTIGATE AND THERE WAS A FIRE INSIDE THE CAB ON DRIVERS SIDE IN REAR SECTION. I STARTED SPRAYING IT WITH A WATER HOSE AND CALLED 911. THE FIRE DEPARTMENT CAME EXTINGUISHED THE FIRE AND FILLED FUEL TANK WITH WATER JUST IN CASE THEY SAID IT LOOKED LIKE SOMETHING ELECTRICAL STARTED THE FIRE IN THAT SECTION OF THE TRUCK. FIRE MARSHALL GOING COMPLETE INVESTIGATION AND INSURANCE WAS CALLED. *TR

TL* THE CONTACT OWNS A 2009 GMC CANYON. THE CONTACT STATED THAT WHILE STOPPED AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT'S VEHICLE WAS SPUN APPROXIMATELY 270 DEGREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM MINOR BRUISING. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 10,541. THE VIN WAS NOT AVAILABLE.

I SENT IN THIS COMPLAINT A YEAR AGO AND NEVER HEARD BACK FROM YOU. THROTTLE STICKS ON MY CANYON AND IT APPEARS TO BE COMPUTER RELATED. IT CONTINUES TO ACCELERATE EVEN AFTER TAKING MY FOOT "OFF THE GAS." IT WILL REV DOWN AFTER HITTING THE BRAKE PEDAL. HAVE YOU HEARD OF THIS BEFORE? TRUCK IS STANDARD SHIFT AND USUALLY HAPPENS WHEN "GOING THROUGH THE GEARS". *TR