Mileage unknown · Oct 4, 2023
EngineVehicle Speed Control
Shortly after leasing the vehicle in December of 2022 I noticed the transmission would slip when accelerating. It also jumps when down shifting as I'm slowing down - as well as after place the car into drive. I did bring the vehicle back to GMC in early 2023 explaining the aforementioned. I was told that there was too much trans…
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Shortly after leasing the vehicle in December of 2022 I noticed the transmission would slip when accelerating. It also jumps when down shifting as I'm slowing down - as well as after place the car into drive. I did bring the vehicle back to GMC in early 2023 explaining the aforementioned. I was told that there was too much transmission fluid which was the causing the issues I was experiencing. They reduced the fluid levels and sent me on my way. Unfortunately their assessment and solution did not remedy the problem. I intend to bring the vehicle in again, but based on past experience, I will be told nothing is wrong. Lastly, I've done some research and it appears I'm not the only person experiencing the same issue. I'm hoping that reporting this issue will lead to an investigation of potential safety issues.
NHTSA ODI #11548177
Mileage unknown · Nov 19, 2022
Electrical SystemEngineFuel/propulsion System
Purchased Vehicle Oct.21 2022. In first week, vehicle left my wife stranded twice, and myself once. When error occurs, vehicle goes into limp home mode and cluster illuminates all lights, says serivce brakes, transmission, engine, fuel tank reads "E" (when is was just full), PRNDL buttons are flashing and will not allow park, …
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Purchased Vehicle Oct.21 2022. In first week, vehicle left my wife stranded twice, and myself once. When error occurs, vehicle goes into limp home mode and cluster illuminates all lights, says serivce brakes, transmission, engine, fuel tank reads "E" (when is was just full), PRNDL buttons are flashing and will not allow park, does not respond to throttle inputs... only way to be not stranded as the vehicle will not restart is to disconnect battery or wait 15-20 minutes as the vehicle seems to incorrectly "heal" its errors and allow the engine to restart. I noticed this when the tow truck came to pick it up, and he "drove" it on to the flat bed. 45 Diagnostics showed up on the scan tool, all relating to CAN bus communication. My concerns are the following: 1. How can a 2023 vehicle with <400 miles leave some one stranded 3 times because of a CAN bus comm error? There is an electrical gremlin (likely from lack of quality control) causing to leave a customer to having to limp to the side of the highway. 2. Why is the error able to incorrectly "Heal" itself, ie. the fault reactions seem to debounce and allow engine to restart (as mentioned prior) after a certain amount of time. This only leads to potentially putting the customer back at risk as they just were. 3. GM dealer is yet to start troubleshooting, its been 2.5 weeks. Claim is that they "need a transmission guy to look at it since the codes causing the check engine light are transmission module". Although, the vehicle has approximately 45 active codes, relating to many different modules and all pointing to CAN bus error. The vehicle has an electrical issue, causing my wife to get stranded. first warning on cluster before being stranded : "Service: Transmission Now Unable to shift Soon. " What does this even mean???? this does not tell me, what the problem is, and what I should do about it. I am an experienced OBD Engineer from an auto OEM and this does not follow best practices. Please help.
NHTSA ODI #11494274