NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
149 reports40,000 miles · Feb 27, 2025
Back Over Prevention
The contact owns a 2021 GMC Acadia. The contact stated while attempting to park the vehicle, the contact became aware that the front and rear-view cameras were inoperable. The camera failure message was displayed. The contact stated that the cameras failed to function properly, and an image was not displayed. The dealer was cont…
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The contact owns a 2021 GMC Acadia. The contact stated while attempting to park the vehicle, the contact became aware that the front and rear-view cameras were inoperable. The camera failure message was displayed. The contact stated that the cameras failed to function properly, and an image was not displayed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
NHTSA ODI #11645263
Mileage unknown · Jan 6, 2025
Fuel/propulsion System
While driving, the vehicle shut off without warning. It was in-traffic when this occurred and subsequently blocked traffic. I tried to restart the vehicle many times. It would start and then die within a few seconds. Since the vehicle would not remain running, it was impossible to shift out of the "park" position. Since it w…
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While driving, the vehicle shut off without warning. It was in-traffic when this occurred and subsequently blocked traffic. I tried to restart the vehicle many times. It would start and then die within a few seconds. Since the vehicle would not remain running, it was impossible to shift out of the "park" position. Since it was in "park", the vehicle could not be readily moved out of traffic. This failure is a safety hazard! The vehicle was towed from the scene. The dealer diagnosed the problem as the "Powertrain control module lost communication the the fuel pump driver module causing no fueling to engine from low pressure fuel pump U18A..." The fuel pump control module had internal communication circuit failure. GMC module 13554820 was replaced.
NHTSA ODI #11634336
Mileage unknown · Dec 11, 2024
Electrical SystemEnginePower TrainCrash
While driving vehicle stalled multiple times in the middle of the road, with service transmission and engine light coming on, causing unsafe conditions, causing accident and leaving passengers stranded. Battery being drained and needing to be replaced multiple times within 2 years. Vehicle stopping and shutting off on the highwa…
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While driving vehicle stalled multiple times in the middle of the road, with service transmission and engine light coming on, causing unsafe conditions, causing accident and leaving passengers stranded. Battery being drained and needing to be replaced multiple times within 2 years. Vehicle stopping and shutting off on the highway causing dangerous driving conditions!! Radio and lights flickering, with radio freezing and shutting off. Electrical system not working properly and overheating!
NHTSA ODI #11630080
Mileage unknown · Dec 5, 2024
Electrical System
While driving down the interstate at 70mph+, the instrument panel went black and restarted multiple times. The car continued to stay at a sustained speed, but I was unable to control anything or see how fast I was going. It appears as if the car has shut off, but it isn't. It also affects the lights. It has happened multiple…
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While driving down the interstate at 70mph+, the instrument panel went black and restarted multiple times. The car continued to stay at a sustained speed, but I was unable to control anything or see how fast I was going. It appears as if the car has shut off, but it isn't. It also affects the lights. It has happened multiple times with no known cause. When I brought this up at the dealership, they said that it would be an $80 diagnostic fee and unless they can replicate the problem they can't do anything about it because it doesn't throw any error codes. There was another women in the dealership the same time as me with the exact same issue. No fix offered. Looking online and talking to others this seems like a common issue that GMC is ignoring.
NHTSA ODI #11629038
Mileage unknown · Dec 1, 2024
Engine
Engine exhaust makes vibrating noise similar to a leaf blower under acceleration. TSB issued due to common issue and GM refuses to recall or fix. Broken baffle/weld inside of front muffler/resonator on exhaust system under front passenger compartment. Issue getting worse. $2500 at local dealership to fix, with GM offering “…
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Engine exhaust makes vibrating noise similar to a leaf blower under acceleration. TSB issued due to common issue and GM refuses to recall or fix. Broken baffle/weld inside of front muffler/resonator on exhaust system under front passenger compartment. Issue getting worse. $2500 at local dealership to fix, with GM offering “assistance” to fix issue in the amount of $742 leaving the consumer with balance. At what point will the rest of the defective part deteriorate and cause clogging issues and more damage?
NHTSA ODI #11628120
Mileage unknown · Nov 12, 2024
Electrical SystemFuel/propulsion System
Vehicle stalled on major interstate while giving no warning Vehicle would not start after failure Had to be towed to dealership Found to be a faulty fuel pump module Service advisor even said this is a common problem Vehicle mileage was at 33,478 This could have been a deadly accident
NHTSA ODI #11624802
Mileage unknown · Nov 9, 2024
Engine
Vehicle stalled out and instrument panel showed no gas when the tank was over half full. I had trouble re-starting but was able to only drive a mile before stalling again. Both times occurred at a stoplight I had it towed to local dealer . They replaced the fuel pump power control module. The service personnel said that they …
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Vehicle stalled out and instrument panel showed no gas when the tank was over half full. I had trouble re-starting but was able to only drive a mile before stalling again. Both times occurred at a stoplight I had it towed to local dealer . They replaced the fuel pump power control module. The service personnel said that they see a large number of these and that some people had accidents due to this. I was about to enter a very busy highway at rush hour and if this happened on the highway, it would be very dangerous. I saw that there were previous recalls on GMC/Chevy vehicles similar to mine from 2021 that had recalls for this same reason but the Acadia has not been included. From what I have seen, a recall should be considered.
NHTSA ODI #11624343
Mileage unknown · Oct 17, 2024
Fuel/propulsion System
46,000 miles on my car. Fuel management system failed. Would not start until we unplugged battery, and let it reset. Car lost acceleration and went into neutral on highway.
NHTSA ODI #11620444
27,792 miles · Sep 24, 2024
SteeringVehicle Speed Control
The contact owns a 2021 GMC Acadia. The contact stated while driving 50 MPH, the vehicle suddenly decelerated to 35 MPH. The vehicle stalled, and the "Steering Assistance Reduced" message was displayed. The vehicle was restarted. The vehicle was taken to the local dealer the following day, where it was diagnosed that the acceler…
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The contact owns a 2021 GMC Acadia. The contact stated while driving 50 MPH, the vehicle suddenly decelerated to 35 MPH. The vehicle stalled, and the "Steering Assistance Reduced" message was displayed. The vehicle was restarted. The vehicle was taken to the local dealer the following day, where it was diagnosed that the accelerator pedal and terminal connector were bent. The dealer retrieved DTC codes: P2138, and P2122. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 27,792.
NHTSA ODI #11616263
Mileage unknown · Sep 15, 2024
Fuel/propulsion System
5 September went to start my car and the car started before i put it in drive it stalled and i could not restart the car kept turning over and will not run. plug in a diagnostics machine and found fault code P023F Fuel pump control module. this was the same fault I had two years ago june 2022. replaced the unit but part number h…
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5 September went to start my car and the car started before i put it in drive it stalled and i could not restart the car kept turning over and will not run. plug in a diagnostics machine and found fault code P023F Fuel pump control module. this was the same fault I had two years ago june 2022. replaced the unit but part number has changed "13543075 has changed to a new number of 13554820" so GMC is aware there is a problem with the old part. included an image of original repair.
NHTSA ODI #11614704
NHTSA investigations
1PE22006 · Rear-View Camera Failure
Opened Jul 22, 2022 · Closed Nov 21, 2022
Status: closed (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov. The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.