Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 22 of 100 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
100 reports
Mileage unknown · Jan 22, 2024
Air BagsEngineService Brakes
The car has parking brake on unable to disable.Have to put in drive force the system to move. Same with reversing the car. Air bags not working. Seat belt restraint on when we are wearing them. Left turn signal failure. Steering limited caution sign on. ESC sign on. Engine light on. Transmission unable to shift soon light on. …
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The car has parking brake on unable to disable.Have to put in drive force the system to move. Same with reversing the car. Air bags not working. Seat belt restraint on when we are wearing them. Left turn signal failure. Steering limited caution sign on. ESC sign on. Engine light on. Transmission unable to shift soon light on. Traction lights on. ABS brake light on. Temp says -40 degree when 30 out. I’m finding this unsafe to drive. Call GMC that told me to start On Star diagnostic. Pull up at least 4 codes And today the transmission indicators came on. Not sure what to do. The car has low miles. But I have stopped driving as of today due to break down or serious malfunction while driving.
NHTSA ODI #11567007
Mileage unknown · Oct 29, 2023
Electrical System
Code P0128. While driving the vehicle gives a "steering assist reduced drive with care" the engine coolant temperature gage goes to 0 and the cooling fan runs until you turn off the car, and the a/c stops working. After replacing the engine coolant temperature sensor and harness the vehicle still does it. There are hundreds of r…
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Code P0128. While driving the vehicle gives a "steering assist reduced drive with care" the engine coolant temperature gage goes to 0 and the cooling fan runs until you turn off the car, and the a/c stops working. After replacing the engine coolant temperature sensor and harness the vehicle still does it. There are hundreds of reports of this happening online in forums. This is a safety issue when the vehicle is being driven.
NHTSA ODI #11552490
Mileage unknown · Oct 21, 2023
Electrical SystemLane Departure
front and rear camera not working blind spot indicator not working side mirrors warning of oncoming vehicles not working radio not working
NHTSA ODI #11551153
Mileage unknown · Aug 22, 2023
Back Over Prevention
The contact owns a 2020 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of th…
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The contact owns a 2020 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
NHTSA ODI #11540115
Mileage unknown · Jun 27, 2023
Steering
My steering assist is reduced drive with care message is on. The AC is no longer working and the fan is constantly running and sounds horrible. The temperature gauge has not come off of cold. After researching this issue online-it looks like this is a constant problem with Acadias from 2017-current. People are talking about the …
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My steering assist is reduced drive with care message is on. The AC is no longer working and the fan is constantly running and sounds horrible. The temperature gauge has not come off of cold. After researching this issue online-it looks like this is a constant problem with Acadias from 2017-current. People are talking about the cost being between $1100-2400 to fix. There is a service bulletin out about this issue(17-NA-158) May 2017 If GMC knows that this is a problem why are they not recalling them?? My car was purchased brand new and of course is out of warranty like most others(the extended warranty doesn’t cover it either) GMC needs to recall these vehicles and fix this issue!!!!!
NHTSA ODI #11529215
Mileage unknown · Apr 3, 2023
Lane Departure
Service indicator on the driver information center stating to service vehicle detection AKA blind spot alert the system has failed once already was taken in for repair to GM was repaired and it has now failed again and is going in for service on April 4th 2023
NHTSA ODI #11515280
2,000 miles · Feb 28, 2023
EnginePower Train
The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure persisted. Th…
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The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while starting the vehicle, and while driving at various speeds, a buzzing noise was heard coming from the engine compartment. The contact also stated that while driving at an undisclosed speed, the vehicle stalled with the anti-theft system warning light was illuminated and the vehicle lost motive power. The vehicle was able to be restarted; however, the contact stated that unknown alarm chimes were heard. Additionally, the liftgate opened independently and various other unknown warning lights illuminated, and messages were displayed. The contact stated that the vehicle lost motive power and failed to restart. The vehicle was towed back to the dealer however, the cause of the failure could not be duplicated. The vehicle was not repaired and remained at the dealer. The contact was made aware that the warranty had expired. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.
NHTSA ODI #11509561
Mileage unknown · Feb 22, 2023
Electrical SystemForward Collision Avoidance
While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on…
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While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on the Interstate with vehicles traveling at a high rate of speed.
NHTSA ODI #11508507
Mileage unknown · Feb 20, 2023
Power Train
15000 miles and already having transmission/torque converter shutter. In the shop now. Shutters in all gears and also while in cruise control at 70-75 + mph Dangerous when car won't shift.Dealer has confirmed this issue and has performed a flush. Problem still there and very noticeable. On star has reported these warnings and de…
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15000 miles and already having transmission/torque converter shutter. In the shop now. Shutters in all gears and also while in cruise control at 70-75 + mph Dangerous when car won't shift.Dealer has confirmed this issue and has performed a flush. Problem still there and very noticeable. On star has reported these warnings and dealer confirmed codes.
NHTSA ODI #11508200
Mileage unknown · Jan 30, 2023
Unknown Or Other
Rearview camera is intermittently non-functional when placed in reverse gear, and shows a red triangle and red camera icon on the screen along with a circle and slash through it. See attached photo.
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence & remedy
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence & remedy
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence & remedy
Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence & remedy
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Consequence & remedy
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22006 · Rear-View Camera Failure
Opened Jul 22, 2022 · Closed Nov 21, 2022
Status: closed (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov. The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.
2020 GMC Acadia Problems, Complaints & Recalls | Skip That Year
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