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2020 GMC Acadia

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 GMC Acadia do not stand out strongly from the model-year median of 256.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 22 of 100 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports1 injury reports

What owners actually said

100 reports
Mileage unknown · Nov 24, 2025
Electrical SystemPower TrainSteering

1. Shift to Park failure, P0700/P187e internal sensor, causing me to have to get a rebuilt transmission. 10/2025 2. Transmission shudder/hard-shifting ongoing 2022-2025 3. Coolant/thermostat issues. Steering Assist Reduced" message, fans stay on HIGH, no AC, engine temp on ZERO ongoing since 2024 3. Start/Stop button failure …

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1. Shift to Park failure, P0700/P187e internal sensor, causing me to have to get a rebuilt transmission. 10/2025 2. Transmission shudder/hard-shifting ongoing 2022-2025 3. Coolant/thermostat issues. Steering Assist Reduced" message, fans stay on HIGH, no AC, engine temp on ZERO ongoing since 2024 3. Start/Stop button failure multiple times (replaced 3 times) 4. Rack and pinion/steering gear (would not return/ got stuck while turning) got new rack and pinion 2023 5. Water pump leaking, replaced 4/2024 6. Since 2023, have had ongoing “Timing OVER ADVANCED”, warning issues since 2023. This is TOO MUCH for a New car!!! I’ve owned MANY cars and NEVER had this many issues!!! There appears to be multiple design flaws with this model and similar models!

NHTSA ODI #11701183

Mileage unknown · Nov 23, 2025
EngineSteering

Steering Assist reduced drive with care message. This is an extremely common issue and should be a recall. ALOT of people including my dealer service advisor has this issue with their vehicle this message comes up fans kick on high a/c stops working and temp gauge stops working. It can be reset by unplugging battery or clearing …

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Steering Assist reduced drive with care message. This is an extremely common issue and should be a recall. ALOT of people including my dealer service advisor has this issue with their vehicle this message comes up fans kick on high a/c stops working and temp gauge stops working. It can be reset by unplugging battery or clearing the code.

NHTSA ODI #11701097

Mileage unknown · Nov 21, 2025
EngineSteering

The "Steering Assist is Reduced" warning came on the same time the engine thermostat display stopped working. Then the check engine light came on the same time the AC stopped working. At first I thought maybe it was just the battery, so I had that changed out. But the "Steering Assist" warning continued and the engine thermo…

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The "Steering Assist is Reduced" warning came on the same time the engine thermostat display stopped working. Then the check engine light came on the same time the AC stopped working. At first I thought maybe it was just the battery, so I had that changed out. But the "Steering Assist" warning continued and the engine thermostat display was still stuck on "Cold" no matter what (note: the oil temp display still worked fine). Looking in to the problem, apparently a defective Engine Thermostat is a pretty common issue with this vehicle. Why isn't there already a recall on this? The risk of engine overheating is HUGE and dangerous. I called GMC and they want to charge and arm and a leg to fix it (the car has 47000 miles so is just out of warranty). I don't want to wait until there is an accident to have something done about this.

NHTSA ODI #11700749

62,000 miles · Nov 10, 2025
Engine And Engine Cooling

The contact owns a 2020 GMC Acadia. While the vehicle was at the dealer for maintenance, the contact was informed that the radiator was leaking and needed to be replaced. In addition, the contact was advised that there was coolant intrusion. The contact stated that it was not specified if the coolant intrusion had gone into the …

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The contact owns a 2020 GMC Acadia. While the vehicle was at the dealer for maintenance, the contact was informed that the radiator was leaking and needed to be replaced. In addition, the contact was advised that there was coolant intrusion. The contact stated that it was not specified if the coolant intrusion had gone into the engine. No warning lights were illuminated. The vehicle was not repaired due to the cost. The contact was informed that the fueling system needed cleaning service, as well as the brake fluid and transmission fluid needed to be serviced. The vehicle was taken to several independent mechanics, and no leaks were found with the radiator. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. The VIN was not available.

NHTSA ODI #11698525

Mileage unknown · Nov 3, 2025
EnginePower TrainUnknown Or Other

I own a 2020 GMC Acadia that has experienced multiple major mechanical failures within one year. In January 2025, at around 74,000 miles, the transmission failed completely with no warning or clear indication of what was wrong. The vehicle suddenly lost power while driving, creating a safety risk for me and my child. I was quote…

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I own a 2020 GMC Acadia that has experienced multiple major mechanical failures within one year. In January 2025, at around 74,000 miles, the transmission failed completely with no warning or clear indication of what was wrong. The vehicle suddenly lost power while driving, creating a safety risk for me and my child. I was quoted around $12,000 for the transmission replacement initially before getting GM involved. GM covered all but approximately $3,600 out of pocket for me and also covered 100% of the timing cover replacement, which was found to be defective during the same repair. Now, at about 84,000 miles, the thermostat has failed, triggering the check engine light. This repair has not yet been completed and is estimated at around $1,500. My dealership informed me they keep thermostat parts in stock because this failure is so common on Acadias. There were no warning lamps or symptoms before any of these failures occurred. All repairs and diagnostics—including the current issue—were done at the same GMC dealership where I’ve always had my vehicle serviced on time. I’ve been a loyal customer and maintain my vehicle according to the recommended schedule. Despite that, I have faced repeated high-cost repairs on a 5-year-old vehicle with relatively low mileage, which has been financially and emotionally overwhelming—especially as a parent who recently lost employment. Having the transmission, timing cover, and now thermostat all fail in such a short time clearly raises concerns about the reliability, safety, and manufacturing quality of the 2020 GMC Acadia’s powertrain and engine systems. Given that GM has already covered most of the transmission and timing cover repairs and dealerships acknowledge frequent thermostat failures, this appears to be a systemic defect that warrants formal investigation.

NHTSA ODI #11697288

Mileage unknown · Sep 25, 2025
Fuel/propulsion SystemPower Train

Vehicle will shutter or buck at variable speeds like, 35-38 mph, 40-45 mph and so on. if I take my foot of the gas and reapply it will shutter buck again at almost any speed. I took it to a mechanic and there are no codes, no check engine light. Shop recommended changing the transmission fluid so we did. Car still responds th…

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Vehicle will shutter or buck at variable speeds like, 35-38 mph, 40-45 mph and so on. if I take my foot of the gas and reapply it will shutter buck again at almost any speed. I took it to a mechanic and there are no codes, no check engine light. Shop recommended changing the transmission fluid so we did. Car still responds the same way, shutters and bucks when reapplying fuel pedal or slow acceleration.

NHTSA ODI #11689632

104,000 miles · Sep 22, 2025
Fuel System, Gasoline

The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact stated that while his wife was driving at an undisclosed speed at an intersection, the failure recurred, and the vehicle stopped in the middle of the intersection. …

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The contact owns a 2020 GMC Acadia. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The contact stated that while his wife was driving at an undisclosed speed at an intersection, the failure recurred, and the vehicle stopped in the middle of the intersection. The vehicle failed to restart, and the driver was unable to pull over to the side of the road. The vehicle was towed to an unknown dealer, but was not diagnosed because the contact declined to pay the diagnostic test cost. The vehicle was then towed to the dealer where it was purchased, and the fuel pump module was replaced; however, the failure recurred 2-3 months later. The contact stated that the vehicle had failed to start. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.

NHTSA ODI #11688919

Mileage unknown · Sep 14, 2025
EnginePower Train

My 2020 GMC Acadia has experienced significant transmission issues, including [slipping / shuddering / “Service Transmission” warnings / loss of drive]. The problem has been diagnosed as a torque converter/transmission failure. GM has acknowledged known defects and issued recalls for 2019–2020 Acadia transmissions related to mi…

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My 2020 GMC Acadia has experienced significant transmission issues, including [slipping / shuddering / “Service Transmission” warnings / loss of drive]. The problem has been diagnosed as a torque converter/transmission failure. GM has acknowledged known defects and issued recalls for 2019–2020 Acadia transmissions related to missing bolts in the start-stop accumulator endcap, which can cause fluid leaks and lead to torque converter/transmission failure. Many other owners have reported similar transmission issues, suggesting a systemic defect with the 9-speed transmission used in these vehicles. Despite these known issues, GM has declined to provide assistance with repairs. This failure compromises the safe operation of the vehicle, and I believe it warrants further investigation and potential recall.

NHTSA ODI #11687173

Mileage unknown · Sep 8, 2025
Engine

I'm not sure of the exact sequence of events here, but there are multiple exhaust leaks. One is a crack somewhere in the catalytic converter that is now leaking exhaust from the back of the engine into the passenger compartment. The other leak is at the point of a bracket which fastens the two front exhaust pipes together. At th…

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I'm not sure of the exact sequence of events here, but there are multiple exhaust leaks. One is a crack somewhere in the catalytic converter that is now leaking exhaust from the back of the engine into the passenger compartment. The other leak is at the point of a bracket which fastens the two front exhaust pipes together. At the time we first noticed an exhaust leak sound upon cold start, there were are around 58,000 miles on the car. Now a month later there are still less than 60,000 miles on the car. The dealership originally estimated repair costs to replace the catalytic converter and two front pipes at $3,200. When I had another service garage look at the problem, they asked why the GMC dealer wasn't willing to replace the catalytic converter under the 80,000 mile / 8 year warranty. When I raised this with the dealership, they said this was a "gray area" becasue they believe what happened was that the exhaust bracket at the front pipes failed first, which then caused the catalytic converter to crack. Ultimately, they indicated they would be willing to pay parts and labor related to the catalytic converter (approx $2,000) if we paid the other $1,200 to cover the front pipes. What I don't understand is why, when both Chevrolet and Buick have extended their front pipe warranties on comparable model years of the Chevy Traverse and Buick Enclave, which use the exact same part numbers for the catalytic converters and pipes to 150,000 miles/15 years, why GMC has not offered the same special coverage on the Acadia. Regardless of which cracked first, the front pipe bracket or the catalytic converter, there is likely an engine vibration/movement issue that casues the cracks, giving rise to exhaust venting into the passenger compartment. Since we have yet to be able to schedule the repair (catalytic converter was on back order), we can now only drive the vehicle with the windows down to lessen the exhaust smell. The Acadia deserves a Special Coverage Advisory on this.

NHTSA ODI #11685679

Mileage unknown · Aug 9, 2025
EnginePower Train

Car keeps throwing Poo14 code for VVt sensor, I’ve replaced the sensors and checked wiring on the side of the road and no damage found, went online and read multiple complaints and recalls on the same issue I’m having with my car. I enter my vin and no recalls have been found. I have a 2020 gmc Acadia Denali 3.6l v6. As well and…

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Car keeps throwing Poo14 code for VVt sensor, I’ve replaced the sensors and checked wiring on the side of the road and no damage found, went online and read multiple complaints and recalls on the same issue I’m having with my car. I enter my vin and no recalls have been found. I have a 2020 gmc Acadia Denali 3.6l v6. As well and the rear view camera cutting in and out multiple times anlmost causing an wreck. and a system update didn’t fix the issue.

NHTSA ODI #11679487

Official recalls

6

22V709000 · Back Over Prevention: Sensing System: Camera

Sep 22, 2022

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Consequence & remedy

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

21V115000 · Tires

Feb 25, 2021

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Consequence & remedy

Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

20V684000 · Tires

Nov 5, 2020

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Consequence & remedy

Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

20V668000 · Power Train:automatic Transmission

Oct 29, 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence & remedy

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

20V639000 · Fuel System, Gasoline:delivery:fuel Pump

Oct 15, 2020

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.

Consequence & remedy

Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.

20V446000 · Air Bags:side/window:curtain:inflator

Jul 30, 2020

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Consequence & remedy

Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE22006 · Rear-View Camera Failure

Opened Jul 22, 2022 · Closed Nov 21, 2022

Status: closed (inferred from source dates) · Back Over Prevention: Sensing System: Camera

On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov. The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.