Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 22 of 100 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
100 reports
55 miles · Dec 15, 2020
Electrical SystemForward Collision Avoidance
BRAND NEW VEHICLE. PURCHASED ON 10/30/2020. FRONT COLLISION KEEPS FLASHING A RED LIGHT IN THE TOP OF DASH THAT SHOWS UP IN WINDSHIELD. THIS HAPPENS WITH NO OTHER VEHICLES ON THE ROAD AT RANDOM TIMES. WHEN THE VEHICLE NEEDS TO STOP OR WARN YOU IT WILL NOT. IT WILL JUST LET YOU HIT A PEDESTRIAN OR ANOTHER CAR. WE NOTICED THAT…
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BRAND NEW VEHICLE. PURCHASED ON 10/30/2020. FRONT COLLISION KEEPS FLASHING A RED LIGHT IN THE TOP OF DASH THAT SHOWS UP IN WINDSHIELD. THIS HAPPENS WITH NO OTHER VEHICLES ON THE ROAD AT RANDOM TIMES. WHEN THE VEHICLE NEEDS TO STOP OR WARN YOU IT WILL NOT. IT WILL JUST LET YOU HIT A PEDESTRIAN OR ANOTHER CAR. WE NOTICED THAT THE SAME THING IS HAPPENING WITH THE REAR SAFETY CROSS TRAFFIC.
NHTSA ODI #11383475
Mileage unknown · Dec 2, 2020
Power Train
2020 GMC ACADIA. CONSUMER WRITES IN REGARDS TO LOSS OF POWER AT LOW SPEEDS AND JERKING WITH BRAKE LIGHT ILLUMINATED. *LD *JS
NHTSA ODI #11375533
3,300 miles · Aug 7, 2020
Electrical SystemService BrakesVehicle Speed Control
WHILE IN MOTION- BLIND SPOT SENSORS TURN ON WHEN THEY SHOULD NOT AND VICE VERSA. TRACTION CONTROL HAS FAILED MULTIPLE TIMES WHILE DRIVING. PREDICTIVE BRAKING HAS ACTIVATED IMPROPERLY MULTIPLE TIMES WHILE DRIVING. CAMERAS WENT OUT AND THEN BATTERY COMPLETELY DIED. WAS TOLD FIXING BATTERY WOULD FIX VEHICLE. THIS HAS PROVEN TO BE U…
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WHILE IN MOTION- BLIND SPOT SENSORS TURN ON WHEN THEY SHOULD NOT AND VICE VERSA. TRACTION CONTROL HAS FAILED MULTIPLE TIMES WHILE DRIVING. PREDICTIVE BRAKING HAS ACTIVATED IMPROPERLY MULTIPLE TIMES WHILE DRIVING. CAMERAS WENT OUT AND THEN BATTERY COMPLETELY DIED. WAS TOLD FIXING BATTERY WOULD FIX VEHICLE. THIS HAS PROVEN TO BE UNTRUE. VEHICLE IS CURRENTLY IN FOR SERVICE FOR THIRD TIME. REMAINS UNDER WARRANTY, AS I HAVE HAD IT THREE MONTHS. MOST RECENT DATE HAS BEEN USED BUT I'VE HAD PROBLEMS SINCE LITERALLY THE FIRST FULL DAY I HAVE HAD IT.
NHTSA ODI #11343838
1,600 miles · Jul 15, 2020
Seat BeltsUnknown Or Other
SQUEAKING NOISE FROM THE FRONT END DRIVER SIDE JUST APPEARED WHILE DRIVING. DRIVER SEATBELT WILL NOT LATCH ON THE FIRST COUPLE OF TRIES.
NHTSA ODI #11339516
1,100 miles · May 14, 2020
Power Train
WHEN THE VEHICLE IS ALREADY IN MOTION, IT AUTOMATICALLY SHIFTS OUT OF DRIVE AND I AM LEFT IN THE MIDDLE OF THE ROAD UNABLE TO ACCELERATE FOR A FEW SECONDS UNTIL THE VEHICLE AUTOMATICALLY SHIFTS BACK TO DRIVE. THIS HAPPENS AFTER PULLING OUT OF MY GRAVEL DRIVEWAY WHICH IS A SLIGHT INCLINE, AND ONTO A HIGHWAY. THE CAUSE IS UNKNOWN.…
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WHEN THE VEHICLE IS ALREADY IN MOTION, IT AUTOMATICALLY SHIFTS OUT OF DRIVE AND I AM LEFT IN THE MIDDLE OF THE ROAD UNABLE TO ACCELERATE FOR A FEW SECONDS UNTIL THE VEHICLE AUTOMATICALLY SHIFTS BACK TO DRIVE. THIS HAPPENS AFTER PULLING OUT OF MY GRAVEL DRIVEWAY WHICH IS A SLIGHT INCLINE, AND ONTO A HIGHWAY. THE CAUSE IS UNKNOWN. *TR
NHTSA ODI #11324506
6,276 miles · Mar 3, 2020
Service Brakes
TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOCATED AT (300 KING AVE, MORRISTOWN, TN 37814, (800) 458-0302) WAS CONTA…
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TL* THE CONTACT OWNS A 2020 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, WITHOUT WARNING THE PARKING BRAKE ENGAGED INDEPENDENTLY. THE CONTACT MANUALLY RELEASED THE PARKING BRAKE AND THE VEHICLE OPERATED AS INTENDED. DEALER RUSTY WALLACE KIA LOCATED AT (300 KING AVE, MORRISTOWN, TN 37814, (800) 458-0302) WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,276.
NHTSA ODI #11315892
1,118 miles · Jan 28, 2020
Fuel/propulsion System
DRIVING ALONG NO ISSUES, CAR SAYS 60 MILES TO EMPTY NO FUEL WARNING LIGHT OR ANYTHING, WHEN CAR JUST SUDDENLY LOSES POWER, WAS ABLE TO GET TO SIDE OF ROAD. TOLD ME TO RESTART ENGINE, AND IT WOULDNT FIRE BACK UP. PUT A GALLON OF GAS IN AND IT FIRED BACK UP. OWNED CAR FOR ALMOST 3 WEEKS CANT BELIEVE THERE WAS NO INDICATION FUEL WA…
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DRIVING ALONG NO ISSUES, CAR SAYS 60 MILES TO EMPTY NO FUEL WARNING LIGHT OR ANYTHING, WHEN CAR JUST SUDDENLY LOSES POWER, WAS ABLE TO GET TO SIDE OF ROAD. TOLD ME TO RESTART ENGINE, AND IT WOULDNT FIRE BACK UP. PUT A GALLON OF GAS IN AND IT FIRED BACK UP. OWNED CAR FOR ALMOST 3 WEEKS CANT BELIEVE THERE WAS NO INDICATION FUEL WAS APPARENTLY THAT LOW. 60 MILES TO EMPTY SHOULD HAVE BEEN ABLE TO FINISH THE 2 MILES I HAD ON MY DRIVE TO WORK AND TO GET GAS.
NHTSA ODI #11302521
35 miles · Jan 7, 2020
Unknown Or Other
PURCHASED NEW 2020 GMC ACADIA DENALI IN DEC 2019. VEHICLE WAS EQUIPPED WITH SEVERAL DEALER ACCESSORIES INCLUDE ROOF RAIL CROSS-BEAMS. THESE WERE NOT IN STOCK AT TIME OF PURCHASE AND RETURNED AFTER 1 WEEK TO INSTALL. AFTER PICKING UP THE VEHICLE ON MY DRIVE HOME, I HEARD A WHISTLING/HUMMING NOISE COMING FROM THE EXTERIOR AT ABOUT…
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PURCHASED NEW 2020 GMC ACADIA DENALI IN DEC 2019. VEHICLE WAS EQUIPPED WITH SEVERAL DEALER ACCESSORIES INCLUDE ROOF RAIL CROSS-BEAMS. THESE WERE NOT IN STOCK AT TIME OF PURCHASE AND RETURNED AFTER 1 WEEK TO INSTALL. AFTER PICKING UP THE VEHICLE ON MY DRIVE HOME, I HEARD A WHISTLING/HUMMING NOISE COMING FROM THE EXTERIOR AT ABOUT 30 MPH. AS I ENTERED THE HIGHWAY AND TRAVELING AT 65 MPH, THE NOISE WAS DEAFENING AND THE VEHICLE DID NOT HANDLE VERY WELL, VIBRATION IN THE STEERING. I IMMEDIATELY RETURNED TO THE DEALER AND DETERMINED THE NOISE WAS FROM THE ROOF RAIL CROSS-BEAMS. SERVICE TEAM THAT THERE COULD BE SOME NOISE BUT IT WOULD NOT AFFECT THE VEHICLE HANDLING. I HAD THEM REMOVED AND THE DRIVE HOME HAD NO ISSUES. BUYER BEWARE IF YOU ARE ONLY GETTING THE CROSS-BEAMS AS AN ADDED ACCESSORY AND WILL NOT UTILIZE TO CARRY ANY ITEMS, IE; KAYAK, BIKES, ETC.
NHTSA ODI #11297709
100 miles · Nov 26, 2019
Electrical System
TWO DAYS AFTER PURCHASING A NEW 2020 GMC ACADIA I GET AN ERROR ON THE DISPLAY "SD CARD REMOVED" ALONG WITH VARIOUS OTHER ERROR MESSAGES. DEALER TALKS TO GMC TECH LINE AND THEY ADVISE TO REPLACE RADIO. RADIO WAS REPLACED AND ERRORS BEGAN SAME DAY I PICKED IT UP. DEALER IS REPLACING RADIO AGAIN, BUT UNSURE IF THIS WILL FIX THE …
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TWO DAYS AFTER PURCHASING A NEW 2020 GMC ACADIA I GET AN ERROR ON THE DISPLAY "SD CARD REMOVED" ALONG WITH VARIOUS OTHER ERROR MESSAGES. DEALER TALKS TO GMC TECH LINE AND THEY ADVISE TO REPLACE RADIO. RADIO WAS REPLACED AND ERRORS BEGAN SAME DAY I PICKED IT UP. DEALER IS REPLACING RADIO AGAIN, BUT UNSURE IF THIS WILL FIX THE ISSUE. THE VEHICLE DOES NOT WORK AS INTENDED AS WHEN YOU PRESS THE NAV BUTTON VARIOUS ERROR MESSAGES POP UP AND NAVIGATION DOES NOT WORK.
NHTSA ODI #11282399
20 miles · Nov 26, 2019
Service Brakes
RECENTLY PURCHASED A 2020 ACADIA DENALI. WHEN PARKING AT ANY INCLINE THE PARKING BRAKE AUTOMATICALLY TURNS ON. DEALER IS NOT SURE WHY, BUT NO WHERE IN THE MANUAL DOES IT STATE THIS IS NORMAL. TO DISENGAGE BRAKE VEHICLE HAS TO BE PUT IN GEAR WITH FOOT ON BRAKE TO TURN OFF. THE PARKING BRAKE SHOULD TURN OFF WHEN VEHICLE IS IN P…
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RECENTLY PURCHASED A 2020 ACADIA DENALI. WHEN PARKING AT ANY INCLINE THE PARKING BRAKE AUTOMATICALLY TURNS ON. DEALER IS NOT SURE WHY, BUT NO WHERE IN THE MANUAL DOES IT STATE THIS IS NORMAL. TO DISENGAGE BRAKE VEHICLE HAS TO BE PUT IN GEAR WITH FOOT ON BRAKE TO TURN OFF. THE PARKING BRAKE SHOULD TURN OFF WHEN VEHICLE IS IN PARK WITH FOOT ON BRAKE BUT IT DOES NOT. DEALER IS UNSURE OF ISSUE AND HAS AN OPEN CASE WITH GMC TO INVESTIGATE.
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence & remedy
Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence & remedy
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence & remedy
Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence & remedy
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Consequence & remedy
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22006 · Rear-View Camera Failure
Opened Jul 22, 2022 · Closed Nov 21, 2022
Status: closed (inferred from source dates) · Back Over Prevention: Sensing System: Camera
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov. The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.
2020 GMC Acadia Problems, Complaints & Recalls | Skip That Year
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