2018 GMC Acadia

TL* THE CONTACT RENTED A 2018 GMC ACADIA. WHILE THE CONTACT'S FRIEND WAS DRIVING 40 MPH, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE DROVE THROUGH A PARTITION AND CRASHED INTO A BRICK WALL. THE AIR BAGS DEPLOYED. ALL FOUR OCCUPANTS IN THE VEHICLE WERE INJURED AND RECEIVED MEDICAL ATTENTION. THE CONTACT SUFFERED CHEST PAIN, ANOTHER OCCUPANT SUSTAINED A CUT ON THE HEAD, AND THE OTHER TWO OCCUPANTS SUFFERED FRACTURES. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE FAILURE MILEAGE WAS UNKNOWN. .*BF .*BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

I FINANCED THIS VEHICLE IN MAY 2018 THROUGH A GMC DEALERSHIP. IT IS JANUARY 2019 I STARTED GETTING ALERTS ONCE I PUT MY CAR IN PARK AND TURNED THE MOTOR OFF. THE WARNING ALERTS STATED ON THE DASHBOARD "ACTION REQUIRED -SHIFT TO PARK-" EVEN THOUGH IT IS IS PARK. THE ALERT IS LOUD AND WILL NOT GO OFF. I HAVE TO START THE CAR AGAIN AND ADJUST THE GEAR SHIFT A FEW TIMES BY MOVING IT TO DRIVE, NEUTRAL OR REVERSE BEFORE THE VEHICLE RECOGNIZES THAT IT IS IS PARK AND THE ALERT LEAVES THE SCREEN AND THE SOUND GOES OFF. SOMETIMES IT TAKES A FEW MOMENTS OF MOVING THE GEAR SHIFT BEFORE I AM ABLE TO LEAVE THE VEHICLE. THIS IS HIGHLY INCONVENIENT ESPECIALLY WHEN YOU ARE IN A HURRY TO LEAVE THE VEHICLE. I AM EXTREMELY FRUSTRATED BECAUSE THIS IS A BRAND NEW VEHICLE. I CONTACTED THE DEALER AND THEY IMMEDIATELY ASKED ME WAS THE CAR STILL UNDER 36,000 MILES. THANKFULLY IT IS. I ENTERED MY VIN NUMBER IN THIS DATABASE AND NO RECALLS HAVE CAME UP FOR MY MODEL ODDLY. BUT FOR A DIFFERENT MODEL OF THE GMA ACADIA 2018 THERE IS 2 RECALLS. IRONICALLY, THE SAME COMPLAINT HAS BEEN REPORTED.

WHEN I PUT THE IN PARK, IT DOES NOT RECOGNIZE THAT THE VEHICLE IS ALREADY ENGAGED. THE CONSOLE DISPLAYS TELLS ME TO PUT VEHICLE IN PARK AND BEEPS. I HAVE TO KEEP MOVING THE GEAR SHIFT FROM REVERSE TO NEUTRAL TO PARK SEVERAL TIMES BEFORE IT RECOGNIZES THE VEHICLE IN ENGAGED IN PARK. THIS HAS BEEN HAPPENING ABOUT 8 MONTHS OR SO. I HAVE MENTIONED IT TO THE DEALER AND THEY TELL ME THEIR ARE NO RECALLS FOR MY PROBLEM, NOT EVEN RECOGNIZING MY PROBLEM WITH THE VEHICLE.

THE SERVICE STABILTRAK NOTIFCATION KEEPS COMING ON AND SHUTTING OFF ON ITS OWN WHILE IN MOTION ON A STREET AND IT HAS ALSO HAPPENED WHILE ON THE HIGHWAY. IT HAS OCCURRED AT DIFFERENT SPEEDS AND SEVERAL TIMES WITH DIFFERENT PEOPLE DRIVING.THE DEALERSHIP CAN'T FIGURE OUT WHY AND IT DOESN'T SHOW IT EVEN CAME ON AT ALL. WHEN IN MOTION ON A STRRET GOING 46MPH THE CAR TRIED TO AUTO CORRECT PULLING ME OUT OF MY LANE BY ITSLEF. IT WAS A STRAIGHT STREET WITH NO CURVES WHERE THIS OCCURRED. THANK GOD THERE WASNT A CAR IN THE LANE NEXT TO ME. THE SIDE MIRRORS RESET THEMSELVES ALL THE TIME. IF I MOVE THE SEAT AND THEN HIT THE MEMORY BUTTON SO IT WILL GO TO THE SET POSITION THE SEAT DOESN'T MOVE AT ALL. I HAVE HAD RENTAL CARS MORE THAN MY ACADIA THE PAST 2MONTHS WHILE THE DEALERSHIP TRYS TO GET THESE ISSUES FIXED. I LOVE THE CAR BUT AM GETTING MAD WITH ALL THESE ISSUES.

I PURCHASED THE WIRELESS CHARGER. I RECEIVED THE GM DOCUMENT STATING WHAT VERSION OF PHONE I NEEDED FOR THE CHARGER TO WORK. I PURCHASED A PHONE AND THE CHARGER DOES NOT WORK. THE DEALER RESEARCHED THE PHONE AND THERE ARE ONLY SPECIFIC MODELS MANUFACTURED IN THE SAME YEAR THAT WORK FOR THE CHARGER. I HAVE TESTED WITH 5 DIFFERENT MODEL PHONES AND ONLY ONE WORKED. THIS OPTION IS A WASTE OF MONEY AND NOT ADVERTISED APPROPRIATELY NOR DOES THE GM BROCHURES OR WEBSITE PROVIDE ADEQUATE INFORMATION TO NOTIFY THE CONSUMER OF THE ISSUE.

FRONT SUNROOF EXPLODED ON JULY 25, 2018. DRIVING DOWN ROAD HEARD LOUD GUN SHOT LIKE SOUND AND THE GLASS STARTED POURING IN. MOST THE GLASS WENT TO THE BACK SEAT WHERE MY 4 AND 5 YEAR OLD WERE IN THEIR CAR SEATS. WE WERE HEADED ON VACATION FORM ARKANSAS TO THE BEACH IN ALABAMA. THE VEHICLE WAS IN MOTION. TWO LANE HIGHWAY IN THE MIDDLE OF NO WHERE NO CARS IN SIGHT. WEATHER WAS CLEAR.

FRONT SEATS FEEL LOOSE AND LIKE THEY SHIFT. WHEN THEY SHIFT AND MOVE A POPPING NOISE IS HEARD. THE SHIFTING AND POPPING NOISE HAPPENS IN AND OUT OF CORNERS, GOING OVER DRIVEWAY/PARKING LOT APRONS. THE SENSATION IS UNPLEASANT AND IRRITATING. HAVE SPOKEN TO DEALER AND AUTO BODY SHOP. ASSOCIATES CLAIM SIMILAR PROBLEM EXISTING WITH YUKON'S. DOES GMC HAVE A SEATING PROBLEM OR RECURRING DEFECT?