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2018 GMC Acadia

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 GMC Acadia do not stand out strongly from the model-year median of 256.

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When problems were reported

Mileage at the reported incident

179 reports with mileage · 214 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 163 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports1 fire reports5 injury reports

Unknown Or Other complaints

117 reports
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Mileage unknown · Jul 28, 2021
Unknown Or Other

I'm getting the "Shift to Park" message when my vehicle is already in the Park position. This issue first started happening in 2019 and I took it to my local GMC service center to be looked at since it was still under warranty. It started happening again about 2 weeks ago. My extended warranty and powertrain has expired, so I'm…

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I'm getting the "Shift to Park" message when my vehicle is already in the Park position. This issue first started happening in 2019 and I took it to my local GMC service center to be looked at since it was still under warranty. It started happening again about 2 weeks ago. My extended warranty and powertrain has expired, so I'm concerned that the same dealership will charge me for this repair when I take it this week. If this is a known issue with this vehicle, as evidenced by the scores of complaints related to this issue, why isn't there a recall on this vehicle?

NHTSA ODI #11426899

28,500 miles · May 3, 2021
Unknown Or Other

SHIFT TO PARK WARNING IS COMING ON, I AM NOT ABLE TO TURN THE CAR OFF. THE CAR IS ROLLING EITHER FORWARD OR BACKWARD WHILE IN THE PARKED POSITION. I HAVE TO TURN THE CAR ON AND OFF MANY TIMES PLUS PUT IT IN FORWARD, REVERSE, NEUTRAL AND MOST OF THE TIME THAT STILL DOES NOT FIX THE PROBLEM. THE CAR WILL NOT TURN OFF, AND IT IS RO…

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SHIFT TO PARK WARNING IS COMING ON, I AM NOT ABLE TO TURN THE CAR OFF. THE CAR IS ROLLING EITHER FORWARD OR BACKWARD WHILE IN THE PARKED POSITION. I HAVE TO TURN THE CAR ON AND OFF MANY TIMES PLUS PUT IT IN FORWARD, REVERSE, NEUTRAL AND MOST OF THE TIME THAT STILL DOES NOT FIX THE PROBLEM. THE CAR WILL NOT TURN OFF, AND IT IS ROLLING FORWARD OR BACKWARD WHILE IT IS PARKED.

NHTSA ODI #11415040

39,000 miles · Apr 29, 2021
Electrical SystemPower TrainUnknown Or Other

WHEN I PUT MY CAR IN PARK AND TURN OFF IT WILL RANDOMLY SAY "SHIFT TO PARK" IT STARTED DOING THIS IN AUG OR SEPT 2019 THE CAR WAS UNDER WARRANTY AND I BROUGHT IT TO A DEALER TO "FIX". FAST FORWARD APRIL 2021 IT STARTED TO SAY SHIFT TO PARK AGAIN AND CAR IS NO LONGER UNDER WARRANTY. CALLED DIFFERENT DEALERS EVEN THE ONE I BROUGHT…

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WHEN I PUT MY CAR IN PARK AND TURN OFF IT WILL RANDOMLY SAY "SHIFT TO PARK" IT STARTED DOING THIS IN AUG OR SEPT 2019 THE CAR WAS UNDER WARRANTY AND I BROUGHT IT TO A DEALER TO "FIX". FAST FORWARD APRIL 2021 IT STARTED TO SAY SHIFT TO PARK AGAIN AND CAR IS NO LONGER UNDER WARRANTY. CALLED DIFFERENT DEALERS EVEN THE ONE I BROUGHT THE CAR TO FIX PROBLEM (THAT WAS A JOKE), THEY KNOW ITS A PROBLEM AND SAYING SINCE THAT PART GOT FIXED IN 2019 WITH A BAD PART AND NOW THERE IS A A NEWER FIX THAT SHOULD WORK BETTER, BUT I WILL HAVE TO PAY FOR DIAGNOSTIC TEST AND PART AGAIN. AGAIN THEY KNOW IT IS A PROBLEM WITH THESE CARS AND IT NEEDS TO BE RECALLED. I HAVE TO TURN THE CAR OFF AND ON RESHIFT, PUSH THE SHIFTER HARDER, ETC TO GET THE MESSAGE TO GO AWAY SO I CAN TURN MY CAR OFF.

NHTSA ODI #11414503

Mileage unknown · Feb 4, 2021
Unknown Or Other

MY 2018 GMC ACADIA WAS BOUGHT USED. IT HAS AN ISSUE WITH THE SHIFTER REGARDING "SHIFT TO PARK". WHEN THE VEHICLE IS PLACED IN PARK THE SENSORS OR COMPUTER DOES NOT RECOGNIZE IT AND YOU HAVE TO SHIFT IN AND OUT OF PARK TO GET IT RECOGNIZED. I CALLED MY LOCAL GMC DEALER IN TENNESSEE AND THEY SAID IT WAS NOT UNDER RECALL AND MY VEH…

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MY 2018 GMC ACADIA WAS BOUGHT USED. IT HAS AN ISSUE WITH THE SHIFTER REGARDING "SHIFT TO PARK". WHEN THE VEHICLE IS PLACED IN PARK THE SENSORS OR COMPUTER DOES NOT RECOGNIZE IT AND YOU HAVE TO SHIFT IN AND OUT OF PARK TO GET IT RECOGNIZED. I CALLED MY LOCAL GMC DEALER IN TENNESSEE AND THEY SAID IT WAS NOT UNDER RECALL AND MY VEHICLE IS NOT UNDER WARRANTY. THEY WANTED 400.00 TO FIX THE PROBLEM OR ISSUE. UPON AN INTERNET SEARCH I LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL AS A CONSUMER THAT GMC SHOULD GENERATE A RECALL ON THIS ISSUE REGARDING "SHIFT TO PARK". THANK YOU

NHTSA ODI #11394708

Mileage unknown · Nov 5, 2020
Unknown Or Other

KEEP GETTING PARKING SHIFT GEAR WARNING EVEN WHEN VEHICLE IS PARKED. HAPPENS FREQUENTLY

NHTSA ODI #11373232

Mileage unknown · Oct 19, 2020
Unknown Or Other

I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THI…

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I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.

NHTSA ODI #11365240

45,978 miles · Oct 13, 2020
Unknown Or Other

WHEN THE VEHICLE NEEDS TO BE SHIFTED TO "PARK", THE CAR NOTIFIES YOU ON SCREEN "SHIFT TO PARK" AND THEN BECOMES STUCK AND YOU HAVE TO KEEP WIGGLING, TRYING TO GET IT TO ACTUALLY PARK UNTIL THE NOTICE GOES AWAY. IT HAPPENS AT RANDOM AND HAS BEEN GOING ON FOR THE LAST TWO WEEKS. THERE SEEMS TO BE NO RECALL, YET THE 2017 2018 MODE…

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WHEN THE VEHICLE NEEDS TO BE SHIFTED TO "PARK", THE CAR NOTIFIES YOU ON SCREEN "SHIFT TO PARK" AND THEN BECOMES STUCK AND YOU HAVE TO KEEP WIGGLING, TRYING TO GET IT TO ACTUALLY PARK UNTIL THE NOTICE GOES AWAY. IT HAPPENS AT RANDOM AND HAS BEEN GOING ON FOR THE LAST TWO WEEKS. THERE SEEMS TO BE NO RECALL, YET THE 2017 2018 MODELS ARE ALL HAVING THIS SAME ISSUE AND THERE IS NO RECALL YET. THIS IS A HUGE SAFETY ISSUE AND WE ARE NOW BEING RESPONSIBLE FOR THE CHARGES TO HAVE IT BEING FIXED. THIS SHOULD NOT BE MY RESPONSIBILITY AS IT IS HUGELY AWARE TO ALL THE DEALERSHIPS AND THERE ARE COURT CASES BEING FILED BECAUSE OF THIS.

NHTSA ODI #11364164

45,000 miles · Oct 4, 2020
Unknown Or Other

SHIFT TO PARK ISSUE NOT ENGAGING PROPERLY RESULTING IN LIGHTS AND ALARM STAYING ON AND NOT ALLOWING DOORS TO LOCK. OCCURS FREQUENTLY.

NHTSA ODI #11362608

Mileage unknown · Aug 27, 2020
Unknown Or Other

WHEN I SHIFT TO PARK, WHEN I'M OUT OF MY CAR IT STARTS ROLLING AND SAYING THAT I NEED TO SHIFT TO PARK, EVEN THOUGH I'M ALREADY IN PARK.

NHTSA ODI #11351666

Mileage unknown · Aug 26, 2020
Electrical SystemPower TrainUnknown Or Other

VEHICLE DOES NOT RECOGNIZE WHEN IT IS IN PARK. AT TIMES VEHICLE WILL NOT GO INTO PARK AND MAKES ME CONCERNED FOR MY FAMILY'S SAFETY. MY UNDERSTANDING IS THAT GM IS AWARE OF THIS ISSUE.

NHTSA ODI #11351324

Official recalls

2

18V358000 · Fuel System, Gasoline:delivery:fuel Pump

May 31, 2018

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Consequence & remedy

Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

17V516000 · Power Train:driveline:driveshaft

Aug 22, 2017

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Consequence & remedy

Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.

Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.