2017 GMC Acadia

MY 2017 GMC ACADIS 6 CYLINDER AWD HAS EXCESSIVE VIBRATIONS THAT OCCUR AT 1400-1600 RPM AND AT VARIOUS SPEEDS.IT SEEMS LIKE THE TRANSMISSION REFUSES TO SHIFT AND IT LASTS FOR UP TO A QUARTER MILE.VIBRATION IS MOST PRONOUNCED AT SPEEDS OF 55-60 MPH THE DEALER DIAGNOSIS SAYS IT IS FUNCTIONING NORMAL. THE STRUTS WERE REPLACE AT1390 MILES AND MOTOR MOUNTS ADJUSTED, PROBLEM REMAINS, AUTO BROUGHT TO DEALER FOR RECALL AS PER BULLETIN 17109 BUT IT STILL VIBRATES EXCESSIVELY. THE LEAD MECHANIC AT THE DEALERSHIP SAID THE AUTO ADJUSTS TO THE DRIVER AND SAID THE VIBRATIONS WILL STOP AT ABOUT 2500 MILES. THE CAR NOW HAS 2900 MILES AND IT STILL FEELS LIKE THE TRANSMISSION IS GOING TO FAIL. THE VIBRATION IS UNCOMFORTABLE AND ALTHOUGH THE DEALERSHIP SAID THE CAR IS SAFE IT DOES NOT FEEL SO.IT SEEMS IMPOSSIBLE FOR A VEHICLE TO BE FUNCTIONING PROPERLY WITH THIS CONTINUAL ERRATIC VIBRATIONS.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION HESITATED TO SHIFT GEARS AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REFERENCED GMC RECALL NUMBER 17109 (REAR DIFFERENTIAL CLUTCH CONTROL MODULE). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STRUTS AND THE MOTOR MOUNT NEEDED TO BE REPLACED. ADDITIONALLY, FIELD TESTERS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE MANUFACTURER STATED THAT THE VEHICLE WAS OPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

THE STEERING HAS LOCKED BRIEFLY 3 TIMES WHILE DRIVING ON THE FREEWAY WITHIN THE LAST FEW WEEKS. THE FIRST TIME I WAS CHANGING LANES ON I-8 GOING ABOUT 45 MPH. THE NEXT TIME I WAS TAKING A FREEWAY EXIT RAMP FROM I-805 TO THE I-8 DECELERATING AND HAD NO CONTROL AS I TURNED THE WHEEL TO MANEUVER THROUGH THE CURVE. THIS PAST SATURDAY, 4/8, I WAS EXITING I-805 AT SORRENTO VALLEY ROAD AND THE STEERING LOCKED FOR OVER 2 SECONDS. I ORIGINALLY THOUGHT THIS WAS A SUSPENSION ISSUE. HOWEVER, I FINALLY RECEIVED SERVICE RECORDS FROM HOEHN GMC IN CARLSBAD ON 4/7 THAT STATED THERE WAS AN ISSUE WITH THE VEHICLE BEFORE I TOOK DELIVERY. THE SERVICE RECORD STATES '40 DTC P16E5 SENSOR COMM CIRCUIT 3 HIGN VOLTAGE' AND A PART WAS REPLACED. HOWEVER, I PICKED UP THE VEHICLE ON 3/2 AND THE SERVICE INVOICE HAS A DATE OF 3/22. I HAVE NOT BEEN BACK TO THE DEALER SINCE 3/2. I HAD TO LEAVE THE VEHICLE AT THE DEALER ON 2/28 WHEN I SIGNED THE LEASE AGREEMENT BECAUSE THE DEALERSHIP TOLD ME THE TRANSMISSION WAS STILL LOCKED. WHEN I PICKED UP MY VEHICLE ON 3/2, I NOTICED THE VEHICLE HAD 34 ADDITIONAL MILES SINCE MY INITIAL INSPECTION ON 2/28. AFTER SEVERAL UNANSWERED EMAILS AND PHONE CALLS TO JERRY BRUMMET OVER THE LAST MONTH, HE FINALLY SENT ME THE SERVICE RECORDS TO SHOW THE REASON FOR THE ADDITIONAL MILEAGE. THIS SURPRISED ME BECAUSE I WAS NEVER NOTIFIED OF AN ISSUE WHEN I PICKED UP THE VEHICLE, NOR DID I RECEIVE ANY SERVICE RECORDS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD HAVE TAKEN IT IN FOR SERVICE SOONER HAD THE DEALERSHIP NOTIFIED AND PROVIDED THE SERVICE RECORDS INDICATING THERE WERE FACTORY DEFECTS PRIOR TO MY RECEIVING IT. I PLAN TO TAKE THE VEHICLE TO ANOTHER DEALERSHIP FOR SERVICE IN THE MEANTIME. ULTIMATELY, I AM CONCERNED THIS IS A REPEAT SAFETY PROBLEM THAT MAY LEAD TO AN ACCIDENT OR OTHER BODILY INJURY.

POWER LIFTGATE MALFUNCTION- LIFTGATE WAS OPERATED FROM THE REAR SWITCH. UPON ACTIVATION IT ROSE ALMOST FULLY AND THEN SLAMMED DOWN ON A PERSON WHILE THEY WERE ACCESSING THE REAR CARGO AREA, INJURING THEIR NOSE AND FACE. LIFTGATE FAILED TO STOP AT OBSTRUCTION. FROM THAT POINT ON LIFTGATE FAILED TO OPEN OR CLOSE WITHOUT MANUAL INTERVENTION. VEHICLE WAS STATIONARY, ENGINE RUNNING AND MOSTLY LEVEL STREET. WEATHER HAD BEEN RAINY BUT WAS NOT RAINING AT THE TIME, 63 DEGREE TEMP. NOT SURE IF IT WAS IN PARK OR DRIVE, BUT BRAKES WERE APPLIED AND OTHER PASSENGERS WERE ENTERING THE VEHICLE. THE NEXT MORNING THE POWER LIFTGATE HAS OPERATED NORMALLY.

THE PASSENGER WIPER BLADE DOES NOT COVER SUFFICIENT AREA OF THE WINDSHIELD TO PERMIT THE PASSENGER TO SEE THE 'RIGHT' PORTION OF THE ROAD. THE UNWIPED AREA ACCUMULATES DIRT AND ADDS TO THE VISUAL OBSTRUCTION OF FALLING RAIN. AN UNBELIEVABLE VISUAL DISTORTION OF THE ROAD RESULTS. I AM 70 AND AM APPALLED AT THE LACK OF WIPER COVERAGE IN A CRITICAL PORTION OF THE WINDSHIELD FOR THE PASSENGER. MOST PASSENGERS ASSIST THE DRIVER IN THE SAFE OPERATION OF THE VEHICLE BY CALLING ATTENTION TO IMPENDING PROBLEMS. THEIR CONTRIBUTION IS LIMITED IN THIS VEHICLE DUE TO THE POOR WIPER COVERAGE OF THE PASSENGER SIDE. THE PORTION OF THE CAR ABOVE THE BOTTOM OF THE WINDSHIELD WAS MOVED IN ON THE SIDES OF THE CAR BY DESIGN CHANGE. THE NORMAL SWATH OF THE PASSENGER WIPER FOR A FULL WIDTH CAR DOESL NOT WORK WITH THIS REDESIGN. THE PASSENGER WIPER PIVOT POINT SHOULD BE CLOSER TO THE FRONT OF THE PASSENGER AND WIPE TO THE RIGHT EDGE OF THE WINDSHIELD. HELP !!! THIS WIPER SITUATION IS REALLY AWFUL, UNNECESSARY, AND FATIGUING TO THE PASSENGER. THE A, B, AND C SECTIONS OF THE WINDSHIELD WERE SELECTED FOR THE SPECIFICATIONS WHEN WE HAD FULL WINDSHIELDS GOING TO THE RIGHT AND LEFT SIDES OF CAR. NOW THAT THE EDGES OF THE WINDSHIELD HAS BEEN MOVED IN, THE SPECIFICATION COVERAGE FOR THE PASSENGER IS NOT SUFFICIENT. THANKS FOR LISTENING AND HOPEFULLY, YOU CAN DO SOMETHING .... WE HATE DRIVING THIS CAR IN THE RAIN.

SLT-2 WITH HALOGEN PROJECTOR BEAM HEADLIGHTS. VERY VERY POOR HIGH & LOW BEAM PERFORMANCE. THE 6YR OLD EQUINOX I TRADED IN DID A BETTER JOB OF LIGHTING THE ROAD IN FRONT OF YOU. HAD THE DEALER CHECKED THEM OUT AND SAID THEY WERE OK. I HAD THEM ADJUST THE LOW BEAM DOWN TO PROVIDE BETTER ROAD VISIBILITY BUT FORWARD ILLUMINATION DISTANCE IS LESS. THE SALES & SERVICE DEPARTMENT SAID THERE IS NOTHING THEY CAN DO BUT I COULD LOOK INTO AFTER MARKET HEADLIGHTS. CONTACTED GM CUSTOMER SERVICE (CASE # 8-2826579557), THEIR DESIGN TEAM REVIEWED MY CONCERN AND THEY HAVE NO PLANNED CHANGES TO IMPROVE THEIR HEADLIGHTS. IF THESE LIGHTS PASS ANY FEDERAL LIGHTING REQUIREMENTS, THE TESTING MUST HAVE BEEN DONE IN A LAB AND NOT OUT IN THE REAL WORLD. GM DID A LOT OF THINGS RIGHT ON THIS NEW DESIGNED ACADIA BUT THE HEADLIGHTS IS NOT ONE OF THEM. NEXT STEP IS TO LOOK FOR AFTER MARKET LIGHTS.

TL* THE CONTACT OWNS A 2017 GMC ACADIA DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, THE HORN FAILED TO SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN WAS POORLY DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 400.

STATIONARY, NEW VEHICLE POSSIBLY INAPPROPRIATELY EQUIPPED. A VEHICLE WITH A 2ND ROW BENCH SEAT PROVIDING SEATING FOR 3 WITH A CENTER OCCUPANT SEAT BELT BUT WITHOUT HEAD RESTRAINT (AND NO PROVISION FOR HEAD RESTRAINT). I CANNOT SEEM TO DETERMINE IF SUCH A CONFIGURATION DOES OR DOES NOT COMPLY WITH FEDERAL REGULATIONS. I CANNOT DETERMINE, THEREFORE, WHETHER I AM OR AM NOT LEGALLY ALLOWED TO CARRY A PASSENGER IN THE MIDDLE (INBOARD) SEAT.