NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
702 reportsMileage unknown · Sep 2, 2019
Power Train
WHEN VEHICLE IS SHIFTED INTO PARK INFORMATION CENTER SAYS VEHICLE IS NOT IN PARK AND VEHICLE WILL NOT SHUT OFF. I HAVE TAKING THE VEHICLE INTO GMC SERVICE AND THEY SAID IT WAS OKAY TO DRIVE IT AND TAKE IT HOME. SINCE THEN WE HAVE HAD TO GET THE VEHICLE TOWED BACK TO THE SERVICE DEALERSHIP THAT SAID IT WAS OKAY TO DRIVE BECAUSE T…
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WHEN VEHICLE IS SHIFTED INTO PARK INFORMATION CENTER SAYS VEHICLE IS NOT IN PARK AND VEHICLE WILL NOT SHUT OFF. I HAVE TAKING THE VEHICLE INTO GMC SERVICE AND THEY SAID IT WAS OKAY TO DRIVE IT AND TAKE IT HOME. SINCE THEN WE HAVE HAD TO GET THE VEHICLE TOWED BACK TO THE SERVICE DEALERSHIP THAT SAID IT WAS OKAY TO DRIVE BECAUSE THE VEHICLE DIED SEVERAL TIMES AND WOULD NOT START. THERE IS A NATION WIDE PROBLEM WITH THIS MODEL ANT THE SHIFTING NOT STAYING IN PARK.
NHTSA ODI #11252724
37,000 miles · Aug 30, 2019
Electrical System
GETTING A "SHIFT INTO PARK" MESSAGE WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK. IT TAKES SEVERAL TIMES RESTARTING THE CAR AND MOVING THE SHIFT LEVER IN AND OUT OF PARK FOR IT TO RECOGNIZE THAT IT IS IN PARK.
NHTSA ODI #11252440
33,000 miles · Aug 27, 2019
Electrical SystemElectronic Stability Control (esc)
KEEPS TELLING ME TO PUT VEHICLE IN PARK WHEN IT'S ALREADY IN PARK. ALSO NOT CONSISTENT ABOUT TELLING YOU TO CHECK BACK SEAT. SOMETIMES IT DOES AND SOMETIMES IT DOESN'T. IT'S TURNED ON.
NHTSA ODI #11246620
36,813 miles · Aug 20, 2019
Power Train
I HAVE A 2017 ACADIA. WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK! IT SAYS I CAN'T TURN OFF THE CAR UNTIL THE CAR IS IN PARK, EVEN THOUGH IT'S IN PARK. AFTER SPEAKING TO THE SERVICE DEPARTMENT AT MY DEALERSHIP, THEY INFORMED ME THAT THIS IS A VERY COMMON ISSUE AND THEY BOUGHT IN E…
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I HAVE A 2017 ACADIA. WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK! IT SAYS I CAN'T TURN OFF THE CAR UNTIL THE CAR IS IN PARK, EVEN THOUGH IT'S IN PARK. AFTER SPEAKING TO THE SERVICE DEPARTMENT AT MY DEALERSHIP, THEY INFORMED ME THAT THIS IS A VERY COMMON ISSUE AND THEY BOUGHT IN EXTRA PARTS TO REPAIR THE CARS THAT COME IN. THIS FIRST HAPPENED 6 MONTHS AGO BUT ONLY OCCURED ONE TIME, NOW IT IS CONSISTANT AND I AM ONLY 700 MILES OUT OF WARRANTY SO I AM STUCK PAYING FOR IT OUT OF POCKET. AFTER MUCH RESEARCH, I HAVE FOUND THIS TO BE AN EXTREMELY COMMON PROBLEM.
NHTSA ODI #11245220
22,000 miles · Aug 17, 2019
Electrical System
THE CAR WILL NOT RECOGNIZES IT IS IN PARK AND WILL NOT LET YOU SHUT IT OFF SOMETIMES. EVEN WORSE IT LETS YOU SHUT IT OFF BUT ISN'T ACTUALLY AL THE WAY OFF. SO THE BATTERY DIES. GM DEALER PUT NEW SHIFTER IN AND IT HAPPENED AGAIN. THEN THEY PUT A BOTHER NEW SENSOR IN AND IT HAPPENED AGAIN.
NHTSA ODI #11244611
25,000 miles · Aug 10, 2019
Power TrainUnknown Or Other
SHIFT TO PARK NOT RECOGNIZED WHEN VEHICLE STATIONARY IN PARK. VEHICLE WILL NOT TURN OFF OR LOCK DURING THIS TIME.
NHTSA ODI #11243016
Mileage unknown · Aug 9, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SPONTANEOUSLY TURNED ON TO THE HIGH SETTING ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN SOUTHSIDE BUICK GMC (8424 US-31, INDIANAPOLIS, IN 46227, (317) 497-0711) WHERE IT WAS DIAG…
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TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SPONTANEOUSLY TURNED ON TO THE HIGH SETTING ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN SOUTHSIDE BUICK GMC (8424 US-31, INDIANAPOLIS, IN 46227, (317) 497-0711) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND A BENEFICIAL FEATURE THAT WAS ACTIVATED WITH THE OUTSIDE TEMPERATURE AND HUMIDITY. THE FAILURE MILEAGE WAS UNKNOWN. *TR
NHTSA ODI #11242795
44,000 miles · Aug 8, 2019
Power Train
SHIFT TO PARK WHEN PUTTING THE CAR IN PARK, IT SAYS SHIFT TO PARK AND THE VEHICLE CONTINUES TO RUN AND HORN HONKS LETTING YOU KNOW YOU ARE EXITING THE CAR WITH IT RUNNING, AFTER PUTTING IT IN DRIVE, NEUTRAL, ETC AND SHIFTING IT BACK TO PARK, THE MESSAGE STILL DISPLAYS.
NHTSA ODI #11242622
45,000 miles · Aug 5, 2019
Electrical SystemPower Train
THE VEHICLE WILL NOT TURN OFF. IT KEEPS STATING THAT IT IS NOT IN PARK. HAVE MOVED SHIFTER BETWEEN GEARS REPEATEDLY, THE DASH DISPLAY SAYS IT IS IN PARK, THE CONSOLE SAYS IT IS IN PARK, BUT THE VEHICLE WILL NOT TURN OFF. THIS HAS HAPPENED ON FLAT SURFACES, AND INCLINES. THE END RESULT IS A VEHICLE THAT THINKS IT IS ON, WONT …
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THE VEHICLE WILL NOT TURN OFF. IT KEEPS STATING THAT IT IS NOT IN PARK. HAVE MOVED SHIFTER BETWEEN GEARS REPEATEDLY, THE DASH DISPLAY SAYS IT IS IN PARK, THE CONSOLE SAYS IT IS IN PARK, BUT THE VEHICLE WILL NOT TURN OFF. THIS HAS HAPPENED ON FLAT SURFACES, AND INCLINES. THE END RESULT IS A VEHICLE THAT THINKS IT IS ON, WONT LOCK DOORS, AND KILLS THE BATTERY DUE TO REMAINING IN THE ON POSITION.
NHTSA ODI #11241803
37,000 miles · Aug 4, 2019
Unknown Or Other
'SHIFT INTO PARK' MESSAGE IN INFORMATION CENTER WHEN VEHICLE IS SHIFTED IN TO PARK FROM DRIVE. THE VEHICLE CAN NOT BE TURNED OFF.
NHTSA ODI #11241591
Official recalls
4May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Nov 4, 2016
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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