2017 GMC Acadia

MY VEHICLE IS RECEIVING A "SHIFT TO PARK" ERROR WHEN THE VEHICLE IS PLACED IN PARK. THE SYSTEM DOES NOT REGISTER PARK, THEREFORE DOESN'T SHUT OFF AND CAN'T BE LOCKED OR VACATED. IT TAKES MULTIPLE ATTEMPTS TO GET IT INTO PARK. THERE IS A KNOWN ISSUE IN GM SERVICE BULLETIN 18-NA-297 BUT GMC HAS NOT RECALLED THIS DANGEROUS SHIFTER AND MY VEHICLE IS FAULTY.

RANDOMLY WHEN THE CAR IS PUT INTO PARK AND THE BUTTON IS PRESSED TO STOP THE ENGINE A MESSAGE COMES UP ON DASHBOARD STATING SHIFT TO PARK... SOMETIMES YOU CAN WIGGLE THE GEAR SHIFT AND THE MESSAGE GOES AWAY, SOMETIMES YOU MUST START, MOVE, AND STOP THE CAR AS MANY AS 15 TO 20 TIMES TO GET THIS TO GO AWAY. IF YOU EXIT THE CAR WHY THE MESSAGE IS ON DASHBOARD, THE HORN WILL CHIRP AT YOU, AND THE VEHICLE IS NOT STABLE, IF IT IS ON A DECLINE IT WILL ROLL, THE RADIO STAYS ON ETC. I FOUND A GM SERVICE BULLETIN REGARDING THIS, STATING THE PART TO BE REPLACED FOR THE ACADIA WAS 13528228. I HAVE SCHEDULED AN APPT WITH THE LOCAL GM DEALER TO HAVE THIS LOOKED AT. IT COULD POTENTIALLY BE VERY DANGEROUS GIVEN THE RIGHT SCENARIO, IF A KID OR SOMEONE HOPPED OUT OF THE CAR AND IT WASNT IN PARK. THE CAR HAS 36,000 MILES ON IT.

MY VEHICLE HAS BEEN NOTHING BUT TROUBLE SINCE I PURCHASED IT IN JUNE 2017. FIRST, THE CAR CAME WITH THE WRONG DOOR HANDLE ON ONE OF THE DOORS THAT TOOK 3 MONTHS TO FIX BECAUSE THE DEALERSHIP SCREWED UP THE PAINT ON THE DOOR AND HAD TO PAINT PRACTICALLY THE WHOLE CAR. AND INITIALLY THE DEALERSHIPS AND GMC CORPORATE GAVE ME THE RUNAROUND WITH WHO WAS PAYING FOR THE BILL WHICH THE CONSUMERS SHOULD NOT HAVE TO DEAL WITH. THEN THE CAR HAD A SHIFT TO PARK ISSUE IN JULY 2019 WHICH GMC WOULD NOT REPLACE AT THEIR COST EVEN THOUGH THEY RELEASED A NOTICE TO THE SERVICE DEPARTMENTS ABOUT IT BECAUSE A NUMBER OF PEOPLE WERE HAVING THE SAME ISSUE BUT NEVER ISSUED A TRUE RECALL NOTICE BECAUSE THEY WANTED THE CONSUMER TO GET STUCK WITH THE BILL. AND SINCE THEN I HAVE HAD ISSUES WITH MY MIRRORS NOT STAYING PROGRAMMED AND THE AIR VENTING AUTOMATICALLY SWITCHING TO LETTING AIR IN FROM THE OUTSIDE WITHOUT ME CHANGING IT. THEN MY CAR BATTERY STARTED GOING OUT FEBRUARY 2020 WHICH SHOULD NOT BE HAPPENING IN LESS THAN 3 YEARS OF THIS CAR BEING PURCHASED. AND NOW MY RADIATOR (WHICH IS ESTIMATED AT CLOSE TO $1,000 TO REPLACE) IS LEAKING; AGAIN THIS SHOULD NOT BE HAPPENING THIS SOON UNLESS THIS CAR IS A LEMON. GMC WON'T TAKE RESPONSIBILITY FOR ANY OF IT WITH THIS CAR AND THIS IS MORE PROBLEMS THAT ANYONE SHOULD EVER HAVE WITH A CAR WITHIN 3 YEARS OF PURCHASING IT BRAND NEW UNLESS IT IS A LEMON CAR WHICH AT THIS POINT, I THINK MINE IS.

I ATTEMPT TO PLACE MY ACADIA INTO PARK AND POWER DOWN MY VEHICLE ONLY TO GET A "SHIFT TO PARK" ERROR MESSAGE. I AM UNABLE TO POWER DOWN MY VEHICLE AND NOT FULLY PARK MY VEHICLE EVEN THOUGH I HAVE PARKED IT. THIS OCCURS DAILY AND HAS OCCURED 15-20 TIMES IN 1 ATTEMPT TO PARK. I HAVE TO ATTEMPT TO TURN CAR BACK "ON" AND THEN PUT CAR INTO DRIVE OR REVERSE DRIVING ABOUT A FOOT OR SO THAN ATTEMPT TO REPARK MY VEHICLE. ONLY TO HAVE TO REPEAT THIS STEP OVER AND OVER TIL IT FINALLY DISAPPEARS. GMC CUSTOMER SERVICE ASSOCIATE CLAIMS THEY ARE UNAWARE OF THE ISSUE. OF COURSE THIS ISSUE ONLY OCCURRED AFTER MY VEHICLE WARRANTY EXPIRED.

WHEN SHUTTING DOWN THE VEHICLE A "SHIFT TO PARK" MESSAGE APPEARS ON THE CONSOLE AND THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IN ORDER TO CLEAR THE PROBLEM, THE VEHICLE MUST BE RESTARTED AND THE SHIFTER MOVED BETWEEN GEARS AND BACK TO PARK, SOMETIMES SEVERAL TIME BEFORE SUCCESSFULLY SHUTTING DOWN. DEALER SAID THAT EVEN THOUGH THE CAR HAD ONLY 35000 MILES ON IT, IT WASN'T COVERED UNDER WARRANTY AS THE VEHICLE HAD BEEN IN SERVICE MORE THAT 36 MONTHS. CHARGED ME $590.00 TO REPLACE THE SHIFTER ASSEMBLY. OPENED A CASE WITH GMC, BUT THEY DECLINED TO DO ANYTHING ABOUT IT.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE SHIFT TO PARK WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS THEN UNABLE TO TURN THE VEHICLE OFF WHILE THE WARNING LIGHT WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI LOCATED AT (260 HANA HWY #1, KAHULUI, HI 96732), WHERE IT WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE LUG NUTS ON THE FRONT AND REAR WHEELS WERE IMPROPERLY INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.