2017 GMC Acadia

ON DECEMBER 29, 2020, I WAS GOING TO VISIT A FRIEND ABOUT 5:30PM. THEY HAVE A DRIVEWAY THAT IS A DOWNWARD SLOPE. I PUT MY CAR (2017 GMC ACADIA DENALI) IN PARK AND TURNED IT OFF. I STEPPED OUT AND LOCKED THE DOORS. I WAS TALKING TO MY FRIEND'S HUSBAND FOR A COUPLE MINUTES, ASKING IF SHE WAS HOME AND IF MY CAR WAS OKAY WHERE IT WAS PARKED. I WANTED TO MAKE SURE HE WAS NOT LEAVING AND WAS BLOCKED IN. I THEN STARTED WALKING TO THE HOUSE. I WAS GOING TO WALK IN THE GRASS AND JUST GO TO THE FRONT DOOR, BUT SINCE IT STARTED TO SNOW, I WALKED DOWN THE DRIVEWAY. MY VEHICLE THEN STARTED ROLLING DOWN THE DRIVEWAY AND KNOCKED ME OVER. IT PROCEEDED TO DRIVE OVER ME. I KNOW I FELL ON MY STOMACH, AS MY HANDS AND KNEES ARE PRETTY BRUISED AND SCRAPED UP. AS THE VEHICLE PROCEEDED TO KEEP GOING, I WAS PUSHED ON MY BACK WITH THE TIRE RESTING ON MY RIGHT HIP. THE GENTLEMAN RAN UP AND TRIED TO PUSH THE VEHICLE OFF OF ME, BUT COULD NOT PUSH IT UP HILL. LUCKILY THE KEYS AND MY PHONE FELL OUT OF MY POCKET AND HE WAS ABLE TO START THE VEHICLE AND DRIVE IT OFF OF ME. I KNOW AT SOME POINT I DID HIT MY HEAD, BECAUSE THE BACK IS REALLY TENDER TODAY. I DID GO TO URGENT CARE TO GET X-RAYS BECAUSE I DO NOT WANT TO GO TO THE HOSPITAL WITH ALL THE COVID CASES HERE IN ST JOSEPH COUNTY. THEY DID SCRUB ALL THE ROCKS AND DIRT OUT OF MY BACK AND HIP AND CLEANED UP MY KNEES. MY EX RAYS CAME BACK WITH NO BROKEN BONES AND I DID NOT HAVE BLOOD IN MY URINE, BUT THEY STILL RECOMMENDED THAT I GO TO THE EMERGENCY ROOM. I AM NOT ABLE TO WALK VERY WELL AND MY HIP IS VERY SWOLLEN. I CONTACTED THE DEALERSHIP BECAUSE MY CAR WAS JUST IN THE SHOP BECAUSE THE SHIFT TO PARK LIGHT KEPT COMING ON IN OCTOBER AND I HAVE MY REPAIR ORDER THAT SAYS THE PROBLEM WAS FIXED ON OCTOBER 22, 2020, WHICH OBVIOUSLY IT WAS NOT.

MY 2017 GMC ACADIA SHUT OFF LOST ALL POWER FOR A COUPLE MINS AT A BUSY INTERSECTION IN SEPTEMBER 2020. ALL POWER RESTORE AFTER SEVERAL MINUTES AND ATTEMPTS TO RESTART. I TOOK IN TO THE DEALERSHIP HOWEVER THEY COULD NOT DUPLICATE. NOW ON THE 28TH OF DECEMBER 2020, THE VEHICLE LOST ALL POWER AGAIN AT THE SAME BUSY INTERSECTION! NO POWER AT ALL! COULD NOT EVEN TURN MY HAZARD LIGHTS ON TO WARN TRAFFIC THAT WAS COMING UP BEHIND ME ON THE HIGHWAY! THE VEHICLE REMAINED LIKE THIS FOR 10-15 MINUTES! COULDN'T EVEN HAVE ANYONE PUSH IT OFF THE ROAD BECAUSE WE COULDN'T SHIFT IT TO NEUTRAL EITHER. I TOOK IT BACK TO THE DEALERSHIP AS GM ADVISED AND THEY STILL COULD NOT DUPLICATE. THE DEALERSHIP TRIED BUT CANNOT MAKE SENSE OF WHY THIS KEEPS OCCURRING RANDOMLY. I HAD MY SMALL CHILDREN IN THE CAR THIS TIME AND WE ARE LUCKY WE DID NOT GET REAR ENDED! I FEAR THAT MY FAMILY IS NOT SAFE IN THIS VEHICLE.

AT 95,800 MILES THE AUTOMATIC TRANSMISSION FAILED CATASTROPHICALLY. THERE WAS NO WARNING OF THE FAILURE. AFTER STOPPING FOR A BRIEF TIME ON AN INTERSTATE HIGHWAY, UPON RESUMING THE TRIP THE VEHICLE STARED OVER-REVVING AND SEARCHING FOR SHIFTS. WHEN A SHIFT POINT WAS FOUND THERE WAS A LOUD BANGING NOISE WHEN THE GEAR ENGAGED. THE VEHICLE REMAINED DRIVEABLE TO DELIVER TO A REPAIR FACILITY WHERE IT WAS DIAGNOSED AS A COMPLETE TRANSMISSION FAILURE. THE VEHICLE HAS BEEN MAINTAINED METICULOUSLY AND ALL ROUTINE SERVICE WAS PERFORMED BY AUTHORIZED GM DEALERSHIPS.