2017 GMC Acadia

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Ever since I bought this vehicle 75% of the time I put the vehicle in park and turn the car off the “shift to park” warning light comes on and I have to jiggle the gear shift until it goes off and allows the car to turn off. This can take up to 10 min or sometimes starting the car and turning it off works but that is less times than not. This has been ongoing since I have owned the car.

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Takata recall. The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

The contact owns a 2017 GMC Acadia. The contact stated that on various occasions after shifting into park(P), it was not recognized and the "Attention Required, Shift to park(P)" message was displayed. The contact stated that multiple attempts at shifting the gear into neutral(N) or reverse(R) were needed for the park(P) to be recognized and for the contact to be able to turn off the vehicle. The contact also stated that while driving at various speeds, the transmission was slipping. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.