2017 GMC Acadia

WHEN I PARK MY CAR, AND THE GEAR IS IN PARK, WHEN I TRY TO TURN THE CAR OFF, I RECEIVE CONTINUANCE NOTIFICATIONS STATING "SHIFT TO PARK" AND CAN NOT FULLY TURN THE VEHICLE OFF. THE ISSUE HAS BEEN CONTINUOUS AND AT TIMES CAN TAKE UP TO FIVE MINUTES BEFORE I CAN FULLY SHUT THE VEHICLE OFF. THE MOST RECENT EVENT WAS 9/17/2020. I HAVE SEVERAL VIDEOS OF THE ISSUE OCCURRING. THIS IS A KNOWN ISSUE WITH THE DEALERSHIP BUT THEY WILL NOT FIX IT ON THIS VEHICLE SINCE THERE IS NO RECALL AND IS OUT OF BUMPER-TO-BUMPER WARRANTY.

I GET AN ERROR MESSAGE WHEN TRYING PARK MY CAR STATING "ACTION REQUIRED, SHIFT TO PARK". DISPLAY SHOWS CAR IN PARK AND SHIFTING CONSOLE IN PARK. SOMETIMES TAKES ME MULTIPLE TIMES SHIFTING AND RESHIFTING, AND DRIVING BACK AROUND TO GET THE CAR TO SHUT OFF. THIS MORNING TOOK 15 MINUTES OF TRYING TO GET THE CAR TO PARK AND SHUT OFF.

I'M HAVING ISSUES OF GETTING AN ERROR MESSAGE ON MY DASHBOARD OF 'SHIFT TO PARK' WHEN THE SUV IS ALREADY IN PARK. I'VE HAD THIS RANDOMLY OVER THE PAST FEW WEEKS, BUT FIGURED I'D JUST MENTION IT TO THE DEALER AT THE NEXT APPT. GENERALLY, I RESTART IT, MOVE THE GEAR SHIFTER, AND THEN IT GOES INTO PARK. SATURDAY, THE GEAR SHIFTER SHOWED I WAS IN PARK, THE ERROR MESSAGE CAME ON, AND I STARTED ROLLING BACKWARDS! I WAS THANKFUL NO ONE GOT HURT, BUT I'M CONCERNED THAT ONE OF MY KIDS COULD HAVE BEEN BEHIND ME AND THIS HAPPEN. I PUT ON THE BREAK, HAD TO TURN OFF THE CAR, AND THEN RESTART IT, MOVE THE SHIFTER BEFORE IT WOULD RECOGNIZE BEING IN PARK.

I BOUGHT MY 2017 GMC ACADIA ON AUGUST 3, 2020. WHEN I GOT HOME I PUT MY VEHICLE IN PARK AND ON THE SCREEN IT SAID "SHIFT TO PARK." I HAD PARKED ON A HILL AND I THOUGHT MAYBE THAT'S WHAT HAD CAUSED IT. SO FOR THE NEXT COUPLE WEEKS IT HAS DONE THE SAME THING MULTIPLE TIMES. I AM USUALLY PARKED AND SHIFTING IT INTO PARK. I HAVE BEEN LATE TO WORK BECAUSE I AM CONSTANTLY FIGHTING WITH THE SHIFTER SO MY CAR WILL SHUT OFF. I HAVE GOOGLED IT AND THERE A TON OF REVIEWS SAYING THAT THEY ARE HAVING THE SAME PROBLEM AS ME. I AM VERY DISAPPOINTED THAT NOTHING IS BEING DONE ABOUT THIS. I PAID A LOT OF MONEY FOR MY VEHICLE AND I'M MAKING A PAYMENT ON IT AS WELL. I HAVE TO SMALL CHILDREN AND IT'S A SAFETY HAZARD BECAUSE SOME HAS MADE COMMENTS THAT THEIR VEHICLE ROLLS BACKWARDS. SOMETHING NEEDS TO BE FIXED. SOME HAVE HAD IT FIXED AND TWO MONTHS LATER IT HAPPENS AGAIN. I HAVE CALLED THE GMC DEALERSHIP NEAR ME, CORPORATE, AND THE DEALERSHIP I BOUGHT IT FROM AND THEY ARE ALL LOOKING INTO THE PROBLEM. WE, AS IN THE PEOPLE THAT BOUGHT THE VEHICLE, SHOULDN'T HAVE TO PAY FOR A MISTAKE THE GMC CLEARLY KNOWS ABOUT.

THE VEHICLE DISPLAYS "SHIFT TO PARK" WHEN TURNING OFF VEHICLE EVEN THOUGH THE TRANSMISSION IS ALREADY IN PARK. WE HAVE TRIED MANY TIMES TO RESTART THE VEHCIE AND SHIFT THE VEHICLE. AS DESIGNED, THE KEYS MUST STAY WITH THE VEHICLE, SO THE OCCUPANT EITHER HAS TO LEAVE THE KEYS UNSECURED OR STAY WITH THE VEHICLE. I'VE HAD TO UNHOOK THE BATTERY BECAUSE THE ELECTRONICS WILL NOT SHUT OFF WHEN IN THIS STATE. WE HAVE HAD INSTANCES WHERE SOMEONE HAS TO STAY WITH THE VEHICLE FOR PERIODS OF TIME. AN ONLINE SEARCH SHOWS MANY COMPLAINTS ABOUT THIS ISSUE AND NO DEFINITIVE FIX.

THE VEHICLE, WHEN PARKED, SHOWS A WARNING THAT STATES"ACTION REQUIRED:SHIFT TO PARK" AND THE VEHICLE WILL NOT TURN OFF. THIS HAS LED TO THE VEHICLE DYING IN PARKING LOTS, AT HOME, ONCE WHEN ON VACATION. THE SHIFT LEVER IS IN PARK, THE DASHBOARD SHOWS THAT IT IS IN PARK, AND WHEN THE ENGINE OFF BUTTON IS PRESSED THE VEHICLE WILL NOT TURN OFF AND ASKS THE DRIVER TO SHIFT THE CAR TO PARK, WHERE IT ALREADY IS. THIS HAS BEEN A HAZARD TO OUR FAMILY AND OUR FAMILIES HEALTH AS THE VEHICLE WILL THEN DIE EVENTUALLY BECAUSE THE BATTERY RUNS OUT. IT IS APPARENT THAT THERE IS A SEVERE MALFUNCTION IN THE ELECTRICAL/GEARBOX/COMPUTER SYSTEM NOT RECOGNIZING WHERE THE SHIFTER IS AT THE MOMENT. I WOULD LIKE TO ADD A PHOTO BUT IF I WERE TO TURN THE CAR ON TO TAKE THE PHOTO THE CAR LIKELY WILL NOT TURN OFF, AND THEN DIE ONCE AGAIN. THIS HAS BEEN ONGOING FOR APPROXIMATELY A MONTH TO 6 WEEKS. I WILL PUT THE DATE BELOW AS APPROXIMATELY JULY 4TH 2020.

ALTHOUGH IN PARK, THE DASH ALERTS THE FOLLOWING MESSAGE : 'SHIFT TO PARK' THIS ALERT DOES NOT ALLOW THE VEHICLE TO BE SHUT OFF FULLY AS THE RADIO STILL PLAYS, LIGHTS REMAIN IN AND THE DASH REMAINS LIT. HAVE TRIED TO RESTART AND SHIFT INTO DIFFERENT GEARS THEN RETURN TO PARK AS WELL AS ENGAGE THE EMERGENCY BREAK. NOTHING WORKS TO FIX THIS.