2017 GMC Acadia

WHEN THE VEHICLE IS PUT INTO PARK(STOPPED) AND TURNED OFF THE CAR DOES NOT RECOGNIZE THAT IT IS IN PARK. SO NOW IT SAYS "ACTION REQUIRED SHIFT TO PARK" (THE GEAR SHIFT IS IN PARK). THE ENGINE WILL BE OFF BUT THE LIGHTS, RADIO ANYTHING TIED TO THE BATTERY WILL NOT TURN OFF. THIS RUNS DOWN THE BATTERY IF YOU CANT GET THE CARD TO PARK. DEALER SHIP WILL NOT FIX

THE VEHICLE HAS HAD ONGOING ISSUES SINCE IT WAS PURCHASED IN JUNE OF 2017. THE 'SHIFT TO PARK' PROBLEM HAD TO BE FIXED TWICE, THE EMERGENCY BRAKING SYSTEM ENGAGES ITSELF FOR NO APPARENT REASON WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS, THE HORN DOES NOT WORK WHEN NEEDED IN EMERGENCY SITUATIONS, THE HEADLIGHTS ARE SO DIM IT'S DANGEROUS, THE BATTERY HAS DRAINED AND LEFT MY WIFE STRANDED 4 TIMES, AND THE VEHICLE HAS A VERY ROUGH IDLE AND IT ALMOST STALLS OUT. I ATTEMPTED TO WORK WITH GM TO HAVE THEM TAKE THE CAR BACK EARLY (LEASE) AND THE REQUEST WAS RECENTLY DENIED. THIS IS MY 3RD ACADIA AND IT BY FAR IS THE MOST DANGEROUS CAR I HAVE EVER DRIVEN. I AM NOW READING ABOUT A FUEL PUMP PROBLEM THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE, A DRIVESHAFT THAT MAY SEPARATE WHILE DRIVING, AND A FAULTY BRAKING SYSTEM THAT COULD CAUSE THE VEHICLE TO LOSE ALL BRAKING CAPABILITY. I DO NOT FEEL SAFE HAVING MY FAMILY IN THIS CAR AND I AM REQUESTING YOUR ASSISTANCE TO HELP ME WORK WITH GM ON A RESOLUTION. I ENTERED THE DATE THAT THE VEHICLE FIRST STARTED TO HAVE ISSUES, THERE HAVE BEEN OVER 20 INCIDENTS OVER A 2.5 YEAR PERIOD CAUSING A SAFETY ISSUE OR LEAVING MY WIFE AND CHILDREN STRANDED.

2017 GMC ACADIA WOULD ISSUE A WARNING SAYING VEHICLE FAILED TO SHIFT TO PARK EVEN THOUGH THE VEHICLE WAS IN PARK. THIS VEHICLE DEFECT IS KNOWN BY GMC AND THEIR DEALERSHIPS. A LAWSUIT IS CURRENTLY PENDING REGARDING THIS ISSUE. GMC HAS FAILED TO ISSUE A RECALL AND HAS FAILED TO RESOLVE THE ISSUE. WE TOOK OUR VEHICLE TO THE LOCAL GMC DEALERSHIP AUGUST 2018 DUE TO THE ISSUE. THE ISSUE STARTED AGAIN IN NOVEMBER 2019. WHEN WE CALLED ABOUT IT, THEY SAID THE PRIOR WORK WASN'T COVERED AND WE WOULD HAVE TO PAY TO HAVE THE "KNOWN DEFECT" REPAIRED AGAIN.

WHEN THE CAR IS SHIFTED INTO PARK, IT OFTEN DOES NOT SHOW THAT IT IS IN PARK. IT WILL ROLL, THE LIGHTS WILL NOT GO OFF, DOORS WILL NOT LOCK. TO GET IT TO WORK, YOU MUST RESTART THE CAR AND MOVE THE SHIFTER IN AND OUT OF THE PARK POSITION. WHILE YOU ARE DOING THIS THE CAR WILL CONTINUE TO ROLL WITH THE BRAKES DEPRESSED. THE SERVICE WRITER AT THE DEALER STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS HAS HAPPENED AT LEAST 10 TIMES.

WHEN I PUT MY CAR IN PARK I GET A WARNING THAT SAYS MY CAR IS NOT IN PARK ACTION REQUIRED. THE VEHICLE BELL CONTINUES TO DING AND WILL NOT ALLOW ME TO LOCK THE CAR. MY FEAR IS GETTING OUT THE VEHICLE AND IT STARTING TO ROLL NOT KNOWING IF THE VEHICLE IS ACTUALLY IN PARK. THIS IS VERY SCARY NOT KNOWING IF IT IS SAFE TO GET OUT OF THE VEHICLE.

PARK TO SHIFT ISSUE WHERE CAR WILL NOT GO INTO PARK AND YOU CANNOT TURN OFF ENGINE TO LEAVE VEHICLE WITHOUT LEAVING CAR ON OR UNLOCKED. THIS HAPPENS RANDOMLY WHEN TRYING TO PARK AND SECURE VEHICLE. HAS HAPPENED IN GARAGE WHERE IT HAS TAKEN OVER 20 ATTEMPTS TO TURN ON AND OFF CAR OVER AND OVER FILLING GARAGE WITH FUMES TRYING TO GET CAR TURNED OFF IN SHIFT AND THEN ABLE TO TURN OFF CAR AND LOCK.

BEGINNING IN MID-OCTOBER 2019, WHEN I ATTEMPT TO TURN OFF MY ACADIA, I GET A MESSAGE THAT SAYS, "ACTION REQUIRED. SHIFT TO PARK". IT WILL NOT ALLOW ME TO TURN MY CAR OFF OR EXIT THE VEHICLE AND LOCK IT. IN ORDER TO CIRCUMNAVIGATE THE ERROR, I MUST TURN MY CAR BACK ON, SHIFT TO DRIVE, SHIFT TO PARK AND TURN MY CAR BACK OFF. AT THE MINIMUM, I MUST COMPLETE THESE STEPS THREE TIMES TO GET MY CAR TO A SPOT WHERE IT WILL ALLOW IT TO TURN OFF. THIS ONLY OCCURS WHEN I AM IN PARK, ATTEMPTING TO EXIT MY VEHICLE.