SHIFT TO PARK NOT RECOGNIZED WHEN VEHICLE STATIONARY IN PARK. VEHICLE WILL NOT TURN OFF OR LOCK DURING THIS TIME.
2017 GMC Acadia
Owner reports · Recalls · Investigations
More warning signs than most Acadia years
Owner complaints for the 2017 GMC Acadia are substantially higher than the model-year median of 256.
About this comparison →How this year compares
Owner complaints by model year
Compare all Acadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380 reports with mileage · 322 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 235 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
235 reportsSHIFT TO PARK WHEN PUTTING THE CAR IN PARK, IT SAYS SHIFT TO PARK AND THE VEHICLE CONTINUES TO RUN AND HORN HONKS LETTING YOU KNOW YOU ARE EXITING THE CAR WITH IT RUNNING, AFTER PUTTING IT IN DRIVE, NEUTRAL, ETC AND SHIFTING IT BACK TO PARK, THE MESSAGE STILL DISPLAYS.
THE VEHICLE WILL NOT TURN OFF. IT KEEPS STATING THAT IT IS NOT IN PARK. HAVE MOVED SHIFTER BETWEEN GEARS REPEATEDLY, THE DASH DISPLAY SAYS IT IS IN PARK, THE CONSOLE SAYS IT IS IN PARK, BUT THE VEHICLE WILL NOT TURN OFF. THIS HAS HAPPENED ON FLAT SURFACES, AND INCLINES. THE END RESULT IS A VEHICLE THAT THINKS IT IS ON, WONT …
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THE VEHICLE WILL NOT TURN OFF. IT KEEPS STATING THAT IT IS NOT IN PARK. HAVE MOVED SHIFTER BETWEEN GEARS REPEATEDLY, THE DASH DISPLAY SAYS IT IS IN PARK, THE CONSOLE SAYS IT IS IN PARK, BUT THE VEHICLE WILL NOT TURN OFF. THIS HAS HAPPENED ON FLAT SURFACES, AND INCLINES. THE END RESULT IS A VEHICLE THAT THINKS IT IS ON, WONT LOCK DOORS, AND KILLS THE BATTERY DUE TO REMAINING IN THE ON POSITION.
2017 GMC ACADIA DISPLAYS "SHIFT TO PARK" WHEN ALREADY IN PARK AND DOESN'T ALLOW THE VEHICLE TO TURN OFF THE ELECTRONICS. PROBLEM WAS SUPPOSEDLY FIXED UNDER WARRANTY WHEN I TOOK IT IN TO THE DEALER IN JULY OF 2018. NOW EXACTLY 1 YEAR LATER, NOW OUT OF WARRANTY, THE "SHIFT TO PARK" MESSAGE IS HAPPENING AGAIN AFTER THE CONTROLLER W…
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2017 GMC ACADIA DISPLAYS "SHIFT TO PARK" WHEN ALREADY IN PARK AND DOESN'T ALLOW THE VEHICLE TO TURN OFF THE ELECTRONICS. PROBLEM WAS SUPPOSEDLY FIXED UNDER WARRANTY WHEN I TOOK IT IN TO THE DEALER IN JULY OF 2018. NOW EXACTLY 1 YEAR LATER, NOW OUT OF WARRANTY, THE "SHIFT TO PARK" MESSAGE IS HAPPENING AGAIN AFTER THE CONTROLLER WAS REPLACED LAST YEAR TO FIX THE PROBLEM. NOW THAT CAR IS OUT OF WARRANTY, EVEN THOUGH ITS SUCH A COMMON COMPLAINT NOW THAT GMC IS AWARE OF, THE DEALER IS ASKING ME TO PAY OVER $500 TO FIX IT AGAIN. HOW DO I KNOW IT WILL FIX IT THIS TIME? THE LAST "FIX" ONLY LASTED A YEAR. GMC NEEDS TO ISSUE A RECALL AND FIX THEIR MANUFACTURING DEFECT.
A "SHIFT TO PARK" MESSAGE SHOWS UP AFTER I HAVE ALREADY PUT MY VEHICLE IN PARK WHICH DOES NOT ALLOW ME TO TURN MY VEHICLE OFF COMPLETELY. I HAVE 53,500 MILES ON MY ACADIA AND HAD TO HAVE A NEW BATTERY PUT IN LAST WEEK. A GMC DEALERSHIP STATES THE PART TO FIX THE SHIFT LEVER IS ON BACK ORDER BUT THAT THEY HAVE HEARD THIS IS A CO…
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A "SHIFT TO PARK" MESSAGE SHOWS UP AFTER I HAVE ALREADY PUT MY VEHICLE IN PARK WHICH DOES NOT ALLOW ME TO TURN MY VEHICLE OFF COMPLETELY. I HAVE 53,500 MILES ON MY ACADIA AND HAD TO HAVE A NEW BATTERY PUT IN LAST WEEK. A GMC DEALERSHIP STATES THE PART TO FIX THE SHIFT LEVER IS ON BACK ORDER BUT THAT THEY HAVE HEARD THIS IS A COMMON ISSUE WITH THE 2017 ACADIA. IT IS FRUSTRATING THAT GMC IS AWARE THERE IS AN ISSUE AND THAT THERE HAS BEEN A LAWSUIT FILED REGARDING THIS HOWEVER THERE HAS NOT BEEN A RECALL ISSUED.
OUR ACADIA ON A 50% BASIS IS COMPLAINING TO THE DRIVER TO "SHIFT TO PARK". THIS IS EVEN THOUGH THE VEHICLE HAS BEEN SHIFTED TO PARK. TOOK TO THE DEALERSHIP TODAY AND THEY SAID THEY ORDERED THE PART BUT BECAUSE THIS IS A KNOWN ISSUE THERE IS NONE AVAILABLE RIGHT NOW AND NO IDEA WHEN THE PART WILL BE AVAILABLE.
WHEN SHIFTING VEHICLE INTO PARK, THE VEHICLE STILL SAYS SHIFT TO PARK AND WILL NOT TURN OFF.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD NOT REMAIN IN THE PARK POSITION AND THE VEHICLE WOULD NOT POWER OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMAN GALE BUICK GMC (1247 NJ-10, CEDAR KNOLLS, NJ 07927, (973) 975-4039) WHERE IT WAS DIAGNOSED THAT …
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TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD NOT REMAIN IN THE PARK POSITION AND THE VEHICLE WOULD NOT POWER OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORMAN GALE BUICK GMC (1247 NJ-10, CEDAR KNOLLS, NJ 07927, (973) 975-4039) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
UPON SHIFTING THE VEHICLE INTO PARK THE ONBOARD DISPLAY WILL NOT SHOW THE VEHICLE IN PARK. AFTER REVIEWING MULTIPLE FORUMS THIS IS A COMMON PROBLEM THAT COULD BE A SAFETY ISSUE IF THE VEHICLE IS NOT SHIFTING INTO PARK
SHIFT TO PARK ISSUE. WHEN YOU PUT THE VEHICLE IN PARK, THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK AND DISPLAYS ON THE INFORMATION SCREEN TO SHIFT TO PARK. THE VEHICLE WILL NOT ALLOW YOU TO TURN IT OFF BECAUSE IT THINKS THE CAR IS NOT IN PARK WHEN IT ACTUALLY IS. THIS WAS FIXED UNDER WARRANTY FOR ME IN 2018 WITH 14K MI…
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SHIFT TO PARK ISSUE. WHEN YOU PUT THE VEHICLE IN PARK, THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK AND DISPLAYS ON THE INFORMATION SCREEN TO SHIFT TO PARK. THE VEHICLE WILL NOT ALLOW YOU TO TURN IT OFF BECAUSE IT THINKS THE CAR IS NOT IN PARK WHEN IT ACTUALLY IS. THIS WAS FIXED UNDER WARRANTY FOR ME IN 2018 WITH 14K MILES (REPLACED SHIFTER ASSEMBLY) AND NOW I HAVE HAVING THE SAME ISSUE AT 39K MILES. GM NEEDS TO RECALL THESE VEHICLES AND HAVE THE OLD SHIFT ASSEMBLY (P/N 84159722) REPLACED WITH THE NEW SHIFT ASSEMBLY IT CREATED IN OCTOBER OF 2018 (P/N 13528228) WHEN MY VEHICLE WAS SERVICED AT 14K MILES, IT WAS REPLACED WITH THE OLD PART NUMBER 84159722 WHICH IS DEFECTIVE AS I AM HAVING THE SAME PROBLEM AGAIN AT 39K MILES. NOW MY VEHICLE IS OUT OF WARRANTY AND I AM GOING TO BE EXPECTED TO PAY $700 TO HAVE THE NEW SHIFT ASSEMBLY REPLACED. THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE BECAUSE IT WILL NOT ALLOW PEOPLE TO TURN OFF THEIR VEHICLES ALL OF THE WAY, WHICH QUICKLY DRAINS BATTERY AND STRANDS THEM.
Official recalls
423V334000 · Air Bags:frontal:driver Side:inflator Module
May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
18V358000 · Fuel System, Gasoline:delivery:fuel Pump
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
17V516000 · Power Train:driveline:driveshaft
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
16V802000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Nov 4, 2016
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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