2017 GMC Acadia

The contact's boyfriend owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the vehicle jerked abnormally while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure; however, the mechanic stated that the failure was related to the transmission. The contact called two local dealers about the failure, and both stated that the vehicle could not be serviced in the near future. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 106,000.

When I shift my car to park, it doesn't register that it is in park. It won't let me shut the car off. I can move the gear shift around a bit and it will eventually say it is in park. It can take sometimes up to 10 minutes for me to be able to shut off my car. I have read that this is a known issue and there was a recall, but my vin number was not included for some reason? The issue started about a month ago and has been continually getting worse.

The contact owns a 2017 GMC Acadia. The contact stated that the vehicle had to be turned on and off approximately 2 - 3 times to place the gear shifter in park(P), for the transmission to remain in park(P). The message “Shift to Park” would be displayed on the instrument panel. The failure was intermittent at first, but since started occurring more frequently. The dealer was contacted, and it was confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 91,587.

The contact owns a 2017 GMC Acadia. The contact stated that while driving at an undisclosed speed, the transmission was slipping while attempting to change gears. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

The contact owns a 2017 GMC Acadia. The contact stated that while driving approximately 10-15 MPH, the vehicle made an abnormally loud blower motor sound while accelerating, before the vehicle lost motive power. The transmission was shifted to neutral(N) and pushed to the side of the roadway. The TPMS warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the transmission clutch had failed, and the transmission needed to be rebuilt or replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no recall coverage or warranty coverage on the VIN for the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.

The vehicle would not recognize the truck was shifted to park. The gear shift was replaced in 2024 and the same problem occurred 9 months later. The first GMC repair location did not connect the shifter cable correctly, causing the problem to persist. I had to pay twice to resolve an issue seen in many of the 2017 GMC Acadia models. This problem should be considered a recall, and charges for repair should be covered by GMC.