2017 GMC Acadia

STARTING VEHICLE AFTER 10 HOURS OF VEHICLE NOT RUNNING, THE VEHICLE CRANKS/HAS A DELAYED START FOR APPROXIMATELY 4 TO 8 SECONDS. BATTERY, ALTERNATOR AND START WAS CHECK AND ALL WAS IN WORKING ORDER. I WAS TOLD THE ISSUE MAY BE A DEFECTIVE FUEL PUMP, DUE TO THE ENGINE LOSING FUEL PRESSURE AFTER NOT RUNNING FOR AN EXTENDED PERIOD OF TIME.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THE VEHICLE FAILED TO ACKNOWLEDGE WHEN THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION CAUSING THE BATTERY TO BECOME DRAINED. ADDITIONALLY, THE CONTACT WAS UNABLE TO TURN OFF THE VEHICLE WITH THE GEAR SHIFTER IN NEUTRAL. RANDY WISE BUICK GMC (2530 OWEN RD, FENTON, MI 48430, (810)936-4300 STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

THE CAR WILL NOT TURN OFF AND REPORTS ON THE DASHBOARD DISPLAY 'SHIFT TO PARK' EVEN THOUGH THE SHIFTER IS IN PARK. TRUCK WILL ROLL WHEN IT SHOULDN'T BE POSSIBLE. ALSO, UNLESS YOU CAN GET IT TO ACKNOWLEDGE YOU'RE IN PARK, HEADLIGHTS AND ALL ACCESSORIES STAY ON. AN ALARM SOUNDS IF YOU LEAVE THE VEHICLE. IT'S A MESS AND ALTHOUGH GMC KNEW ABOUT THE ISSUE IN MID 2018, REFUSES TO FIX IT WITHOUT PAYMENT. THIS SHOULD BE A MANDATORY RECALL.

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE IGNITION FAILED TO TURN OFF. THE CONTACT STATED THAT THE VEHICLE RAN ON FOR 20 TO 30 MINUTES. KING O'ROURKE BUICK GMC LOCATED AT (756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 1178, (631)482-7312, CONFIRMED THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS COVERED UNDER WARRANTY. THE CONTACT WAS LATER INFORMED THAT THE BUMPER TO BUMPER WARRANTY HAD EXPIRED AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.*DT*JB

I ATTEMPT TO PLACE MY ACADIA INTO PARK AND POWER DOWN MY VEHICLE ONLY TO GET A "SHIFT TO PARK" ERROR MESSAGE. I AM UNABLE TO POWER DOWN MY VEHICLE AND NOT FULLY PARK MY VEHICLE EVEN THOUGH I HAVE PARKED IT. THIS OCCURS DAILY AND HAS OCCURED 15-20 TIMES IN 1 ATTEMPT TO PARK. I HAVE TO ATTEMPT TO TURN CAR BACK "ON" AND THEN PUT CAR INTO DRIVE OR REVERSE DRIVING ABOUT A FOOT OR SO THAN ATTEMPT TO REPARK MY VEHICLE. ONLY TO HAVE TO REPEAT THIS STEP OVER AND OVER TIL IT FINALLY DISAPPEARS. GMC CUSTOMER SERVICE ASSOCIATE CLAIMS THEY ARE UNAWARE OF THE ISSUE. OF COURSE THIS ISSUE ONLY OCCURRED AFTER MY VEHICLE WARRANTY EXPIRED.

WHEN SHUTTING DOWN THE VEHICLE A "SHIFT TO PARK" MESSAGE APPEARS ON THE CONSOLE AND THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IN ORDER TO CLEAR THE PROBLEM, THE VEHICLE MUST BE RESTARTED AND THE SHIFTER MOVED BETWEEN GEARS AND BACK TO PARK, SOMETIMES SEVERAL TIME BEFORE SUCCESSFULLY SHUTTING DOWN. DEALER SAID THAT EVEN THOUGH THE CAR HAD ONLY 35000 MILES ON IT, IT WASN'T COVERED UNDER WARRANTY AS THE VEHICLE HAD BEEN IN SERVICE MORE THAT 36 MONTHS. CHARGED ME $590.00 TO REPLACE THE SHIFTER ASSEMBLY. OPENED A CASE WITH GMC, BUT THEY DECLINED TO DO ANYTHING ABOUT IT.

SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND CHEVY OFFICE FOR A BUYBACK BUT THEY AREN'T APPROVING IT COS THEY SAID I DONT HAVE ENOUGH REASON FOR THEM TO APPROVE IT. EVEN THO I KEEP TELLING THEM I AM NOT GONNA WAIT FOR ANYTHING BAD TO HAPPEN SINCE I HAVE A 5 MONTH OLD BABY WITH ME. TGE OBLY THING THEY SUGGESTING IS HAVING IT CHECKED. AND THAT'S IT.

BETWEEN 1300-1500 RPM THERE IS A HESITATION FOR ACCELERATION. IT SEEMS THE TRANSMISSION SHUDDERS AT THIS RPM AT DIFFERENT SPEEDS. THIS WILL BE THE SECOND TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP WITH THIS COMPLAINT. THE 1ST TIME THIS OCCURRED THE TECHNICIAN REPORTED THE CAR WAS SEVERAL BULLETINS BEHIND AND WAS BROUGHT CURRENT. THIS DID NOT RESOLVE THE ISSUE. IF ANYTHING THE ISSUE BECAME MORE NOTICEABLE. A BRAKE SENSOR AND GAS PEDAL ASSEMBLY HAVE ALSO BEEN REPLACED DUE TO DEFECT.