2015 GMC Acadia

ABOUT 6 MONTHS AGO I STARTED TO NOTICE AN INCREASE IN DIFFICULTY WITH THE POWER STEERING ON MY 2015 GMC ACADIA. THE PROBLEM CONTINUED TO GET WORSE. MORE SPECIFICALLY, WHEN THE VEHICLE WAS MOVING SLOW SUCH AS TRYING TO PARK IT THE STEERING WHEEL WITH LOCK UP. I TOOK THE CAR TO MY LOCAL MECHANIC AND LEARNED THE POWER STEERING PUMP FAILED. I CALLED GMC WHO ADVISED THEY WERE AWARE OF SEVERAL REPORTS SIMILAR TO MINE BUT TOLD ME THE PUMP IS NO LONGER UNDER WARRANTY AND THERE WAS NO RECALL. THE COST TO REPLACE THE PUMP IS IN EXCESS OF $1,000

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT POWER LIFTGATE FAILED TO OPEN CONSISTENTLY WHILE USING THE KEY FOB. THE DEALER CENTRAL BUICK GMC OF NORWOOD CENTRAL BUICK GMC OF NORWOOD (866) 295-4674, WAS CONTACTED BY PHONE AND STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2015 GMC ACADIA. WHILE DRIVING IN THE RAIN, WATER LEAKED INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WHERE IT WAS DIAGNOSED THAT THE WINDSHEILD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS INVALID.

TOOK VEHICLE INTO A GMC DEALERSHIP FOR SERVICE AIR BAG ISSUE THAT WAS COVERED UNDER A SPECIAL GMC COVERAGE. DEALERSHIP FOUND AN ISSUE WITH THE POWER STEERING AND PUMP HAD TO BE REPLACED DUE TO MODERATE LEAK, MILEAGE 65366 ON 11/7/19. VEHICLE IS ONLY 4 YEARS OLD AND ALL MAINTENANCE COMPLETED ON TIME AT A GMC LEADERSHIP. EXTENDED WARRANTY ENDED IN SEPTEMBER 2019. THIS HAS BEEN AN ONGOING PROBLEM GMC ISSUE FOR YEARS ACCORDING TO COMPLAINTS ON THE INTERNET. THE POWER STEERING PUMP ON A 4 YEAR OLD CAR SHOULD NOT HAVE TO BE REPLACED. CALLED GMC CUSTOMER SERVICE NUMBER AND THEY CALLED THE DEALERSHIP TO GIVE ME A COST DISCOUNT. CASE NUMBER FROM GMC IS [XXX]. I HAD TO PAY ALMOST $900 ON AN ISSUE THAT GMC KNEW ABOUT. I WAS LUCKY THE ISSUES WAS IDENTIFIED AT THIS APPOINTMENT AND NOT WHEN DRIVING. GMC SHOULD HAVE A SPECIAL COVERAGE ON THIS ISSUE JUST LIKE THE SERVICE AIR BAG ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HELLO, I HAVE A PROBLEM WITH THE SEAT BELT COVERS (2) COMING OFF ON THE DRIVE SIDE MIDDLE SEATS. THE GMC DEALER SAYS THAT THEY ARE NOT CONCERNED ABOUT THE ISSUE. BUT I HAVE 2 TODDLERS AND NO SEAT BELT COVERS. THIS VEHICLE ONLY AS 30,000 MILES ON IT. I BOUGHT IT WITH 21,000 CERTIFIED. THIS SHOULD BE A BIG CONCERN WITH ANY VEHICLE PURCHASE. SEAT BELTS ARE SUPPOSED TO BE STURDY AND SOLID THIS IS SUPPOSED TO SAVE OUR LIFE IF NEEDED. I'M LOST I SEE OTHER COMPLAINTS ON LINE BUT NO KINDA OF ACTION IS BEING TAKING. WE NEED SOMEONE TO HELP OUT THE CONSUMERS. I ASK THE DEALER IF IT'S BECAUSE OF THE WAY THE SEATS RETRACT AND I GOT POSSIBLY BUT NO HELP. IT SEEMS LIKE GMC IS NOT CONCERNED ABOUT PEOPLE'S SAFETY.

TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD REMAIN AT ONE QUARTER FULL EVEN AFTER BEING FILLED UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.