NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
90 reportsClear category filterMileage unknown · May 17, 2024
Electrical SystemEnginePower Train
Vehicle stalls intermittently. Due to an earlier recall of the same model but not including the one I own. There is electrical shorting inside the fuse box in the ignition circuitry that causes this problem. This is a huge problem as there is no preemptive warning. Whether you're driving 5 mph or 55 mph it happens suddenly and w…
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Vehicle stalls intermittently. Due to an earlier recall of the same model but not including the one I own. There is electrical shorting inside the fuse box in the ignition circuitry that causes this problem. This is a huge problem as there is no preemptive warning. Whether you're driving 5 mph or 55 mph it happens suddenly and without any warning. The incident is stored in OBDII codes. There are no warning lamps until after 5he vehicle stalls out. #PIT5643. GM#14515. YouTube channel "Sparky's Answers" 2014 GMC Acadia, Stalls Sometimes, Codes - P0689 , P1682
NHTSA ODI #11589389
Mileage unknown · Apr 28, 2024
Electrical SystemExterior LightingFuel/propulsion System
I have many problems with this vehicle, numerous times. Inaccurate Fuel Gauge Reading- It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amo…
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I have many problems with this vehicle, numerous times. Inaccurate Fuel Gauge Reading- It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). It was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock key fob doesn't work, replaced battery multiple times.windows and sunroof power windows do no work. Radio and dash turn off and restart. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, and needs to be fixed. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues.
NHTSA ODI #11585691
Mileage unknown · Jan 26, 2024
Electrical SystemExterior Lighting
I have 2 concerns and issues with my vehicle. 1st is the rear turn signal bulb and housing, I have read forums and researched the issue and many others have had the same issues and concerns, water is getting into the housing and is causing the bulb to blow and can possibly be causing fire/electrical with the wiring. 2nd is the f…
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I have 2 concerns and issues with my vehicle. 1st is the rear turn signal bulb and housing, I have read forums and researched the issue and many others have had the same issues and concerns, water is getting into the housing and is causing the bulb to blow and can possibly be causing fire/electrical with the wiring. 2nd is the front headlights the plastic round covering that's in surrounding the the glass that the light sits behind is melting and is causing visibility issues as well as potential fire. I can imagine why the plastic would be installed so close to a glass covering that holds heat. I really think that GMC needs to evaluate these concerns not only for safety but also the expense of the turn signal bulb that has been designed and cost over $100 because it couldn't be a simple bulb like most others. Also I have been informed of a recall of the airbag and can't get it fixed because the dealerships haven't been sent the part! I would like to be notified that someone has aknowledged my concern. Thanks
NHTSA ODI #11567976
Mileage unknown · Jan 10, 2024
Air BagsElectrical SystemSuspension
I took my 2014 GMC Acadia into the dealership I purchased it at because my airbag light was on. This was before the recall. I was told at that time that nothing was wrong and and I probably hit a bump and juggled something loose. I paid $190 for that. Now my vehicle is in the shop and I can no longer operate it or sell it becau…
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I took my 2014 GMC Acadia into the dealership I purchased it at because my airbag light was on. This was before the recall. I was told at that time that nothing was wrong and and I probably hit a bump and juggled something loose. I paid $190 for that. Now my vehicle is in the shop and I can no longer operate it or sell it because it is deemed unsafe due to this recall. I contacted GMC and there is no remedy for this. It has been 8 months. This is not timely. They would not offer a replacement, refund or a loaner vehicle. I recorded this call and received a case number. I believe this is against federal law. I then contracted the dealership I purchased the vehicle through and they will not provide a rental or repair or replace my vehicle either. N fact, they were trying to get me to do $4,000 in repairs. This may fall under the lemon law and I contacted an attorney. Some people have been without vehicles 8 months now since this recall occurred. This is absurd. I had one vehicle that now I cannot use. I need to be made whole.I have 5 children. Who is responsible? I will not stop until I get compensated. There are a total of 6 recalls out on my car. Only one has been closed. The seatbelt. The other recalls could cause major damage to expensive components like the engine and transmission. The EUC was under recall and was never fixed in my vehicle also. I found this out through a search on kbb.com. This may have in turn caused more out of pocket expenses
NHTSA ODI #11564770
Mileage unknown · Nov 30, 2023
Electrical SystemEngineUnknown Or Other
I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when th…
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I have had many problems relating to this vehicle, for only owning it for a year. Inaccurate Fuel Gauge Reading- My fuel gauge is inaccurate. It has resulted in my vehicle running out of fuel and stalling, while on road. I have 4 children who are at risk of danger while in vehicle.The fuel warning light has illuminated when the gauge needle says I still have more than plenty of amount (a quarter of a tank or more at times. It differs). I have taken to many shops, it was diagnosed with an electrical and fuel system failure. Electrical shorts and problems- Having electrical shorts on and off. Check engine light comes on/off Vehicle randomly failed to start with no good reason/cause. My vehicle was difficult to start and would require several attempts before starting. Power lock/unlock fob doesn't work, replaced battery multiple times. My windows and sunroof power windows do no work and unable to fully close on/off at times. Check airbag light has been coming on and off. Power Train intermittently, the transmission shifts with a loud thump, at various speeds. Vehicle starts shaking and jerking while shifting gears and going different speeds. My vehicle slows down, power reduce engine and steering difficult at times. Other/ water leak- Found water in all of my tail light assemblies, headlight assemblies, sunroof and windows leaking. There is no proper seal or has worn off, causing leaks in and repairs for many replacements, which are expensive temp fixes with no permanent solution. Causes accidents by not having necessary working equipment for driving conditions. Other:Hood doesn't latch and stay open so difficult to even check fluids properly alone. Multiple dealers have inspected problems, some have not been able to pin point the problem for some of these issues or have been charged unaffordable amount before fixing, and only diagnosing problem. There are recalls out for many of these problems and my vehicle needs to be on the list for serious safety issues!
NHTSA ODI #11557721
Mileage unknown · Nov 26, 2023
Air BagsElectrical System
Passenger Airbag indicator light stays "On" at all times(with or without a seated front passenger) Indicating that "Passenger Airbag is " OFF". Concern that the Airbag System is not functioning properly, thus exposing the front seat passenger to injury in the event of an accident. YES. On 02/24/2023 the vehicle was inspected by…
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Passenger Airbag indicator light stays "On" at all times(with or without a seated front passenger) Indicating that "Passenger Airbag is " OFF". Concern that the Airbag System is not functioning properly, thus exposing the front seat passenger to injury in the event of an accident. YES. On 02/24/2023 the vehicle was inspected by an independent service center. Note: a copy of the report/findings is available. The tech determined that two conditions existed; Codes B0023 and B0085. Only my independent service center has inspected/tested the vehicle. On 11/24/2023 I contacted my GMC Dealer to discuss the issue. I was informed of my options. It is my intention to schedule an appointment ASAP. The problem began in January 2023 with the indicator lamp coming on randomly.
NHTSA ODI #11556823
143,839 miles · Oct 13, 2023
Electrical System
I have been having the same issue with my car for 11 months now. My car has been in the shop more than in my possession. I have paid for repairs that did not solve the problem as well as thousands in car rental fees. When I am driving my car at over 70 MPH on the expressway the dash board lights up with a check engine light and …
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I have been having the same issue with my car for 11 months now. My car has been in the shop more than in my possession. I have paid for repairs that did not solve the problem as well as thousands in car rental fees. When I am driving my car at over 70 MPH on the expressway the dash board lights up with a check engine light and then reads traction control turned off, service stabilitrak and the reduced engine power. The car then reduces down to just over 30 MPH right in the middle of the expressway. I've barely missed several accidents that could have killed someone. I have been in and out of the dealership as well as contacted GMC directly. This seems to be a common issue in this make and model of GMC (2014 ACADIA) and I am getting no where with any help or compensation from them. I was just quoted today for another almost $1900.00 repair that may not even solve the issue. I am still paying on this vehicle and am a front line worker who relies on this vehicle as I am a traveling Occupational Therapist. I don't think it's right that big business can just run over the little guys like this, not to mention the safety aspect and possible death can result in this issue. They have also not fixed the recall on the air bags which can lead to death as well. Please tell me there is something can be done about this.
NHTSA ODI #11549834
Mileage unknown · Aug 20, 2023
Electrical SystemPower TrainService Brakes
1.- Found water in the doors electrical connectors, the radio, alerts, blinkers sounds stops working and makes an electric short circuit sound. Informatic radio systems works on and off. 2.- break pedal with unusual play this make the stop lights turn on all the time and triggers the stabilitytrack system fails the car it’s lik…
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1.- Found water in the doors electrical connectors, the radio, alerts, blinkers sounds stops working and makes an electric short circuit sound. Informatic radio systems works on and off. 2.- break pedal with unusual play this make the stop lights turn on all the time and triggers the stabilitytrack system fails the car it’s like speeding up and down. 3.- the previous problem play in the break pedal triggers a transmission malfunction Does not change gears and makes the engine loose power preventing a major damages but at same time it’s very dangerous while driving because we never know when it will happen the failure.
NHTSA ODI #11539679
133,440 miles · Jul 12, 2023
Air BagsElectrical System
The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the air bag wiring for the driver’s and passenger’s side air bags needed to be re-soldered to the air bag senso…
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The contact owns a 2014 GMC Acadia. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that the air bag wiring for the driver’s and passenger’s side air bags needed to be re-soldered to the air bag sensors. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 133,440.
NHTSA ODI #11531917
Mileage unknown · Jun 27, 2023
Electrical System
On 3 occasions vehicle will shut off while driving down the road. When restarted goes into limp mode. Have at repair shop now and they stated there was a campaign on the electrical fuse box but my Vin is not included. This is a complete disaster waiting to happen on busy roadways. Waiting for the parts to arrive so they can repl…
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On 3 occasions vehicle will shut off while driving down the road. When restarted goes into limp mode. Have at repair shop now and they stated there was a campaign on the electrical fuse box but my Vin is not included. This is a complete disaster waiting to happen on busy roadways. Waiting for the parts to arrive so they can replace it, stated they see wires arcing. This is a $1000.00 bill that is most definitely a safety issue, perhaps someone jumped the gun on which Vin numbers to include. I am fortunate that I wasn't on the interstate when this happened. Very upset.
NHTSA ODI #11529236
Official recalls
6May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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