NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
343 reportsMileage unknown · Jul 8, 2019
Unknown Or Other
I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC D…
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I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC DEALERSHIP WILL TAKE CARE OF ME FOR FREE, I TOOK MY CAR TO A GMC DEALERSHIP AND THEY WOULD NOT HELP ME AND SAID MY CAR DOESN'T HAVE ANY OPEN RECALLS AND IF THERE WAS THEY STILL COULD NOT HELP ME BECAUSE IT WAS OVER THE MILES REQUIRED. I DO NOT UNDERSTAND HOW PEOPLE WHO HAVE THE SAME YEAR AND MODEL AS MINE WITH THE SAME PROBLEMS IS GETTING THEIRS FIXED FOR FREE BUT I WAS UNABLE TO BE HELPED, I DON'T SEE HOW THIS IS FAIR I AM A SINGLE MOM RIDING AROUND IN THIS HEAT WORKING MY TAIL OFF TO DO THE BEST I CAN . I AM A VERY UNHAPPY GMC CUSTOMER. I HAVE BEEN TRYING TO GET THIS A/C FIXED FOR YEARS AND I CAN'T CATCH A BREAK!
NHTSA ODI #11230220
110,000 miles · Jul 7, 2019
Steering
WHEN TURNING LEFT OR RIGHT POWER STEERING STOPS WORKING, COMES BACK AFTER YOU COMPLETE THE TURN THIS WHEN MOVING
NHTSA ODI #11229925
Mileage unknown · Jun 7, 2019
Structure
WHEN OPEN HATCH THE HATCH AUTOMATICALLY STARTS CLOSING AND THEN IT FALLS TO CLOSED POSITION.VEHICLE IS ALWAYS STATIONARY
NHTSA ODI #11218590
86,000 miles · May 30, 2019
Electrical SystemExterior Lighting
I OWN A 2010 GMC ACADIA... I'VE HAD TO REPLACE THE LOW BEAMS ON BOTH PASSENGER AND DRIVER SIDE NUMEROUS TIMES!!!!!!!! I'M A SINGLE MOTHER OF 3... NOT ONLY IS IT EXTREMELY DANGEROUS FOR YOUR HEADLIGHTS TO GO OUT AT ANY GIVEN MOMENT(ESPECIALLY WHEN MY CHILDREN ARE IN THE VEHICLE... NOT TO MENTION OTHER MOTORISTS CHILDREN) BUT ITS…
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I OWN A 2010 GMC ACADIA... I'VE HAD TO REPLACE THE LOW BEAMS ON BOTH PASSENGER AND DRIVER SIDE NUMEROUS TIMES!!!!!!!! I'M A SINGLE MOTHER OF 3... NOT ONLY IS IT EXTREMELY DANGEROUS FOR YOUR HEADLIGHTS TO GO OUT AT ANY GIVEN MOMENT(ESPECIALLY WHEN MY CHILDREN ARE IN THE VEHICLE... NOT TO MENTION OTHER MOTORISTS CHILDREN) BUT ITS ALSO COSTLY!!!!! THIS ALL STARTED BACK IN AUG 2018... THIS IS GETTING RIDICULOUS!!! I'VE DONE MY DUES... WORKED HARD TO PAY MY VEHICLE OFF...ALL I WANTED WAS A GOOD AND RELIABLE VEHICLE FOR MY FAMILY... AND IT'S FAR FROM SAFE!!!!
NHTSA ODI #11210787
85,000 miles · May 28, 2019
Seat Belts
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE SEAT BELT RESTRAINT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE VEHICLE WAS SERVICED AT WILCOXSON CADILLAC BUICK OF PUEBLO (902 N SANTA FE AVE, PUEBLO, CO 81003, (719) 544-4423); HOWEVER, THE REM…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE SEAT BELT RESTRAINT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). THE VEHICLE WAS SERVICED AT WILCOXSON CADILLAC BUICK OF PUEBLO (902 N SANTA FE AVE, PUEBLO, CO 81003, (719) 544-4423); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BEAT RESTRAINT WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS INVALID.
NHTSA ODI #11210371
110,000 miles · May 27, 2019
Engine
I OWN A 2010 GMC ACADIA. THE CODE THAT WAS BEING THROWN WAS P0008. I HAD TO HAVE THE CHAINS AND ACTUATORS REPLACED IN THE ENGINE. AFTER PAYING FOR THAT THE CHECK ENGINE LIGHT IS BACK ON AGAIN, SO THE VEHICLE IS BACK AT THE SHOP AGAIN. THERE IS A SERVICE BULLETIN OUT FOR 2007-2012 HOWEVER, THE EXTENDED WARRANTY IS ONLY FOR 2007-2…
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I OWN A 2010 GMC ACADIA. THE CODE THAT WAS BEING THROWN WAS P0008. I HAD TO HAVE THE CHAINS AND ACTUATORS REPLACED IN THE ENGINE. AFTER PAYING FOR THAT THE CHECK ENGINE LIGHT IS BACK ON AGAIN, SO THE VEHICLE IS BACK AT THE SHOP AGAIN. THERE IS A SERVICE BULLETIN OUT FOR 2007-2012 HOWEVER, THE EXTENDED WARRANTY IS ONLY FOR 2007-2009. THIS IS A KNOWN ISSUE THAT GMC NEEDS TO TAKE CARE OF. SEEMS TO ME THAT THE LEMON LAW MAY APPLY AS I AM SEEING MORE AND MORE PEOPLE HAVING THIS SAME ISSUE. MAYBE WE SHOULD CONTACT AN ATTORNEY TO GET GMC TO TAKE CARE OF THIS ISSUE.
NHTSA ODI #11210213
Mileage unknown · May 16, 2019
Electrical SystemPower TrainVehicle Speed Control
THIS VEHICLE HAS BEEN A PROBLEM SINCE I PURCHASED IT. UNFORTUNATELY, MY STATE DOES NOT HAVE A LEMON LAW FOR USED VEHICLES SO I HAVE BEEN STUCK WITH REPAIR AFTER REPAIR. #1 THE BATTERY. I PURCHASED THIS VEHICLE IN 2016 AND I HAVE HAD TO REPLACE THE BATTERY TWICE ALREADY. THIS VEHICLE HAS KILLED CELLS IN MULTIPLE BATTERIES. …
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THIS VEHICLE HAS BEEN A PROBLEM SINCE I PURCHASED IT. UNFORTUNATELY, MY STATE DOES NOT HAVE A LEMON LAW FOR USED VEHICLES SO I HAVE BEEN STUCK WITH REPAIR AFTER REPAIR. #1 THE BATTERY. I PURCHASED THIS VEHICLE IN 2016 AND I HAVE HAD TO REPLACE THE BATTERY TWICE ALREADY. THIS VEHICLE HAS KILLED CELLS IN MULTIPLE BATTERIES. #2 THE TRANSMISSION. WHEN I INITIALLY PURCHASED THIS VEHICLE OCCASIONALLY IT WOULD NOT SMOOTHLY SHIFT INTO 3RD GEAR. I TOOK IT BACK TO THE DEALER MULTIPLE TIMES, BUT OF COURSE THE ISSUE WOULD REPLICATE DURING THEIR TEST DRIVE SO THEY COULDN'T DIAGNOSE THE ISSUE. THE ISSUE IS THAT THE TRUCK WILL NOT SHIFT CORRECTLY, BUT THE PROBLEM NORMALLY CORRECTS IF YOU TURN THE VEHICLE OFF AND THEN TURN IT BACK ON. THE PROBLEM IS THAT YOU NEVER KNOW WHEN THE TRUCK WILL NOT SHIFT GEARS. THIS IS PROBLEMATIC WHEN YOU HAVE A TODDLER IN THE VEHICLE AND NEED TO GET ON THE HIGHWAY AND ALL OF THE SUDDEN THE VEHICLE WILL NOT SHIFT IN TO 3RD GEAR, THEN YOU HAVE TO TRY TO SAFELY FIND A SHOULDER AND HOPE THAT TURNING OFF/TURNING ON THE VEHICLE WILL FIX THE ISSUE. SOMETIMES IT'S A 1X FIX; OTHER TIMES THE VEHICLE HAS TO THE RESTARTED 3X TIMES BEFORE THE VEHICLE WILL CHANGE GEARS CORRECTLY. DIAGNOSIS FROM 1 MECHANIC, SOMETHING IS STICKING IN THE TRANSMISSION AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED #3 TIMING CHAIN. THIS IS THE MOST RECENT ISSUE. IT BEGAN WITH AN ONSET OF A CHECK ENGINE LIGHT AND MULTIPLE CODES ABOUT A CRANKSHAFT SENSOR, O2 SENSORS, ETC. ORIGINALLY THE MECHANIC WAS GOING TO REPLACE THE SENSORS, BUT INSISTS ON REPLACING THE TIMING CHAIN ASSEMBLY BASED ON THE INFORMATION DISCOVERED ABOUT VEHICLES USING THE SAME PARTS AND RECALLS IT'S UNFORTUNATE TO DISCOVER THAT THIS VEHICLE HASN'T HAD A RECALL ISSUED FOR ANY OF THESE ISSUES KNOWING THAT THEY POSE SAFETY RISKS FOR DRIVERS AND PASSENGERS, ESPECIALLY CHILDREN AND THE ELDERLY.
NHTSA ODI #11208038
136,000 miles · Apr 12, 2019
Electronic Stability Control (esc)Power TrainUnknown Or Other
AFTER I PULL INTO MY DRIVEWAY AND PUT MY CAR IN PARK AND TURN OFF THE IGNITION THE CAR GETS STUCK IN PARK AND WONT SHIFT BACK OUT FOR HOURS. ALSO WHEN I'M DRIVING THE CAR STATES THAT THE ENGINE IS IN REDUCED POWER AND THE TRACTION CONTROL IS OFF AND TO SERVICE STABILITRAK. THIS IS A COMMON PROBLEM WITH THIS VEHICLE OF ALL YEARS …
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AFTER I PULL INTO MY DRIVEWAY AND PUT MY CAR IN PARK AND TURN OFF THE IGNITION THE CAR GETS STUCK IN PARK AND WONT SHIFT BACK OUT FOR HOURS. ALSO WHEN I'M DRIVING THE CAR STATES THAT THE ENGINE IS IN REDUCED POWER AND THE TRACTION CONTROL IS OFF AND TO SERVICE STABILITRAK. THIS IS A COMMON PROBLEM WITH THIS VEHICLE OF ALL YEARS FROM 2007 TO THE PRESENT IT NEEDS TO BE FIXED 6 DEATHS SO FAR AND STILL NO RECALL TO FIX MY CAR I DONT WANT TO END UP BEING ANOTHER DEATH IF YOU DONT FIX THIS ISSUE
NHTSA ODI #11195929
98,000 miles · Apr 8, 2019
Service Brakes
BRAKE SYSTEM LIGHT CONTINUES TO COME ON. HAVE BEEN DIAGNOSED WHICH WAS TOLD JUST LOW ON BRAKE FLUID. FILLED AND CONTINUED TO COME ON AND WAS TOLD CAUSES THE STABILITY TRACK LIGHT TO ILLUMINATE. LOOKED IT UP ONLINE THERE ARE SEVERAL OTHER COMPLAINT. WHERE DOES THIS SITUATION STAND.
NHTSA ODI #11194524
80,000 miles · Mar 21, 2019
Engine
OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TO…
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OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TOWED TO THE REPAIR SHOP AND IT WAS DEEMED MY CAR WITH AROUND 80,000 MILES ON IT HAD A BLOWN ENGINE DUE TO SOMETHING WITH BELT (SAME ISSUE 2009 MODEL WAS RECALLED FOR) AND IT WAS GOING TO COST OUT OF MY OWN POCKET $7500 TO REPLACE IT WITH A USED ENGINE WITH NO GUARANTEE THAT THE REPLACEMENT ENGINE WON'T HAVE THE EXACT SAME ISSUE. IN THE 3 WEEKS IT TOOK US TO DECIDE ON IF IT WAS EVEN POSSIBLY TO COME UP WITH THAT MUCH MONEY, ENGINE PRICES HAD ROSE ANOTHER $500 BECAUSE THEY ARE IN SUCH HOT DEMAND. ENDED UP HAVING TO LET THE BANK REPO IT, RUINING MY CREDIT, NO VEHICLE TO TAKE MY NEWBORN TWINS TO THEIR DOCTOR APPOINTMENTS, OR ANYWAY TO GET TO WORK. GMC NEEDS TO BE HELD ACCOUNTABLE FOR NOT PROMPTLY RESPONDING TO THIS DEFECT INSTEAD OF TURNING A BLIND EYE. I CANNOT WAIT FOR THE DAY A CLASS ACTION SUIT IS FILED.
NHTSA ODI #11190408
Official recalls
4Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648