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2010 GMC Acadia

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2010 GMC Acadia do not stand out strongly from the model-year median of 256.

About this comparison →

When problems were reported

Mileage at the reported incident

293 reports with mileage · 50 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports8 fire reports7 injury reports

What owners actually said

343 reports
130,000 miles · Apr 8, 2014
Electrical System

IGNITION SWITCH -- WE BOUGHT OUR 2010 GMC ACADIA FROM THE FORT WORTH FEDERAL COMMUNITY CREDIT UNION IN 2012. SOMETIME IN SEPTEMBER 2013 WE WERE ON I-35W FREEWAY DRIVING FROM FORT WORTH, TEXAS TO OKLAHOMA. THE SPEED WAS BETWEEN 65-68 MPH. SUDDENLY, THE ACADIA LOST ALL POWER. I YELLED ?WHAT THE HELL!!? THE RPMS DROPPED DRASTI…

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IGNITION SWITCH -- WE BOUGHT OUR 2010 GMC ACADIA FROM THE FORT WORTH FEDERAL COMMUNITY CREDIT UNION IN 2012. SOMETIME IN SEPTEMBER 2013 WE WERE ON I-35W FREEWAY DRIVING FROM FORT WORTH, TEXAS TO OKLAHOMA. THE SPEED WAS BETWEEN 65-68 MPH. SUDDENLY, THE ACADIA LOST ALL POWER. I YELLED ?WHAT THE HELL!!? THE RPMS DROPPED DRASTICALLY AND THE SPEEDOMETER WENT DOWN TO THE LOW 20S. I HAD NO POWER STEERING. I DID NOT TURN OFF THE KEY. I ENGAGED MY EMERGENCY FLASHERS. WITH GREAT STRENGTH MANAGED TO STEER THE ACADIA UNTO THE EMERGENCY SHOULDER. WHILE THE CAR WAS COASTING THE ENGINE CRANKED UP AGAIN AND SPEED INCREASED TO NORMAL. I TOLD MY WIFE THAT MAYBE THE ENGINE ?VAPOR? LOCKED. WE DISCUSSED RETURNING TO FORT WORTH BUT DECIDED TO CONTINUE THINKING IT WAS A ?VAPOR? LOCK. THE ACADIA RAN WELL TO OKLAHOMA AND BACK HOME. IT DID NOT DO IT AFTER THAT ON THE FREEWAY. WE NOTICED HOWEVER THAT WHEN SLOWING TO ABOUT 5-10 MPH TO ENTER OUR DRIVEWAY OR OTHER ENTRANCES, THE POWER STEERING BECAME VERY HARD AND DIFFICULT TO CONTROL ON SEVERAL OCCASIONS. THIS PROBLEM OCCURRED WAY BEFORE WE HAD EVEN HEARD OF ?IGNITION SWITCH? ISSUES. THE IGNITION SWITCH HAS NEVER BEEN DIAGNOSED AS WE DID NOT THINK IT WAS A PROBLEM AT THE TIME. HAD MY WIFE BEEN DRIVING BY HERSELF, SHE WOULD HAVE PANICKED IF SHE LOST POWER ON THE FREEWAY AND WAS UNABLE TO CONTROL THE VEHICLE TO GUIDE IT OUT OF TRAFFIC INTO A SAFE AREA FROM THE HEAVILY TRAFFIC FREEWAY. WILL MY CAR BE IN THE RECALL FOR IGNITION SWITCH.. *TR

NHTSA ODI #10578203

59,000 miles · Apr 8, 2014
Steering

STEERING HAS INTERMITTENT LOSS OF POWER MAKING VEHICLE CONTROL DIFFICULT. *TR

NHTSA ODI #10578178

49,000 miles · Apr 1, 2014
Steering

THE ACADIA LOSES POWER STEERING AT SLOW SPEEDS. TURNING INTO PARKING SPOTS, BACKING UP AND SIMILAR SLOW MOVING MANEUVERS MAKE IT VERY DIFFICULT TO TURN THE CAR. I HAVE NOT LOCATED MY MODEL LISTED ON THE RECALL LIST AND I WANT YOU TO BE AWARE THAT IT IS ALSO HAVING A POWER STEERING PROBLEM. I AM WAITING FOR A LOANER CAR TO TAKE…

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THE ACADIA LOSES POWER STEERING AT SLOW SPEEDS. TURNING INTO PARKING SPOTS, BACKING UP AND SIMILAR SLOW MOVING MANEUVERS MAKE IT VERY DIFFICULT TO TURN THE CAR. I HAVE NOT LOCATED MY MODEL LISTED ON THE RECALL LIST AND I WANT YOU TO BE AWARE THAT IT IS ALSO HAVING A POWER STEERING PROBLEM. I AM WAITING FOR A LOANER CAR TO TAKE MY CAR INTO THE DEALER FOR REPAIR. *TR

NHTSA ODI #10576355

100,000 miles · Mar 31, 2014
Power TrainSteering

THIS HAS HAPPENED SEVERAL TIMES SINCE I'VE BOUGHT THIS TRUCK LAST YEAR. RIGHT AFTER I BOUGHT IT, I HAD TO PAY OUT OF POCKET TO HAVE THE POWER STEERING BOX REPLACED ($1200.00) SINCE THEN, WHILE DRIVING MY STEERING GETS HARD TO TURN EITHER WAY AND THE ENGINE EVEN STOPPED RUNNING A FEW WEEKS AGO WHILE ON THE INTERSTATE, I HAD TO PU…

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THIS HAS HAPPENED SEVERAL TIMES SINCE I'VE BOUGHT THIS TRUCK LAST YEAR. RIGHT AFTER I BOUGHT IT, I HAD TO PAY OUT OF POCKET TO HAVE THE POWER STEERING BOX REPLACED ($1200.00) SINCE THEN, WHILE DRIVING MY STEERING GETS HARD TO TURN EITHER WAY AND THE ENGINE EVEN STOPPED RUNNING A FEW WEEKS AGO WHILE ON THE INTERSTATE, I HAD TO PULL OFF THE ROAD. THE TRUCK ALSO MAKES A POPPING SOUND WHILE TURNING TOO. SINCE I HAVE BOUGHT THE TRUCK, I HAVE HAD NOTHING BUT PROBLEMS, WITHIN 2 WEEKS OF BUYING IT, I HAD TRANSMISSION LEAK AND OIL LEAK THAT HAD TO BE FIXED. I WANT SO BAD TO GET OUT OF THIS TRUCK. I AM THE SOLE PROVIDER IN MY HOME, SINGLE MOTHER OF 3 KIDS AND THIS VEHICLE IS USED FOR OUR DAILY COMMUTES AND MY JOB. WHEN SLOWING DOWN TO COME TO A STOP THE TRUCK ALSO LUNGES FORWARD A FEW TIMES BEFORE STOPPING COMPLETELY. ALSO WHEN GOING DOWN THE ROAD THE RPM WILL LUNGE UP FOR NO REASON AND YOU CAN HEAR IT LIKE IT IS TRYING TO SHIFT TO A HIGHER GEAR OR LIKE I HAVE PRESSED THE GAS, WHICH I HAD NOT. *TR

NHTSA ODI #10575825

77,000 miles · Mar 24, 2014
Steering

WHEN I WAS MAKING A RIGHT HAND TURN AT A GREEN LIGHT THE CAR ACTED LIKE I LOST MY POWER STEERING. I REALLY HAD TO FIGHT THE WHEEL SO I DIDN'T HIT ANOTHER CAR. THIS HAPPENS RANDOMLY ABOUT TWICE A MONTH. SOMETIMES IT HAPPENS WHEN I MAKE A LEFT TURN. SOMETIMES IT HAPPENS WHEN PULLING INTO A PARKING SPOT. I HAVE HAD SO MANY CL…

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WHEN I WAS MAKING A RIGHT HAND TURN AT A GREEN LIGHT THE CAR ACTED LIKE I LOST MY POWER STEERING. I REALLY HAD TO FIGHT THE WHEEL SO I DIDN'T HIT ANOTHER CAR. THIS HAPPENS RANDOMLY ABOUT TWICE A MONTH. SOMETIMES IT HAPPENS WHEN I MAKE A LEFT TURN. SOMETIMES IT HAPPENS WHEN PULLING INTO A PARKING SPOT. I HAVE HAD SO MANY CLOSE CALLS OF HITTING OTHER CARS THAT I TRY NOT TO DRIVE IT UNLESS ABSOLUTELY NECESSARY. *TR

NHTSA ODI #10574620

50,000 miles · Mar 24, 2014
Steering

POTENTIAL SAFETY ISSUE - WHILE APPROACHING A TRAFFIC LIGHT WITH THE INTENTION OF TURNING LEFT, I SLOWED DOWN TO A SUITABLE SPEED TO NEGOTIATE THE TURN. SUDDENLY THE STEERING WAS VERY HEAVY AND REQUIRED EXTREME FORCE TO GET THE VEHICLE TO NAVIGATE THE TURN. AFTER THIS INCIDENT I NOTICED THAT THE STEERING WAS EXTREMELY HEAVY AT LO…

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POTENTIAL SAFETY ISSUE - WHILE APPROACHING A TRAFFIC LIGHT WITH THE INTENTION OF TURNING LEFT, I SLOWED DOWN TO A SUITABLE SPEED TO NEGOTIATE THE TURN. SUDDENLY THE STEERING WAS VERY HEAVY AND REQUIRED EXTREME FORCE TO GET THE VEHICLE TO NAVIGATE THE TURN. AFTER THIS INCIDENT I NOTICED THAT THE STEERING WAS EXTREMELY HEAVY AT LOW RPM. IF IT HAD BEEN A LESS EXPERIENCED DRIVER BEHIND THE WHEEL, OR IF THE DRIVER WERE TO PANIC I BELIEVE THE OUTCOME OF THIS FAILURE COULD BE MORE SERIOUS. A PANICKED DRIVER MIGHT HIT THE GAS AND CRASH INTO THE TRAFFIC STOPPED AT THE LIGHT COMING FROM THE OTHER DIRECTION, OR STOP IN THE MIDDLE OF TRAFFIC FLOW IN A NO-FILTER LEFT TURN JUNCTION. THE SOLUTION WAS TO REPLACE THE POWER STEERING PUMP, AND JUDGING BY THE NUMBER OF OTHERS THAT HAVE EXPERIENCED THIS ISSUE IT IS A TRUE DEFECT WITH THIS CAR. I BELIEVE THE SOLUTION FOR THIS ISSUE IS TO REPLACE THE POWER STEERING PUMP WITH A KNOW RELIABLE MODEL. ANOTHER SOLUTION WOULD BE TO IMPLEMENT A MONITORING SYSTEM TO DETECT A FAILING PUMP. *TR

NHTSA ODI #10574309

22 miles · Mar 23, 2014
Power Train

CAR ROLLS BACK WHEN ON A HILL WHILE IN DRIVE AT TRAFFIC LIGHT OR STOP SIGN. *TR

NHTSA ODI #10574302

120,000 miles · Mar 23, 2014
Engine

CHECK ENGINE LIGHT CAME ON. DEALER SAYS TIMING CHAIN IS BAD AND COULD BE RELATED TO NOT PROPERLY CHANGING OIL. CAR WAS PURCHASED BRAND NEW WITH 22 MILES FROM GMC DEALER. OIL WAS CHANGED REGULARLY IN ACCORDANCE WITH PERCENTAGE LEVEL GIVEN FROM COMPUTER IN CAR. *TR

NHTSA ODI #10574301

55,000 miles · Mar 20, 2014
Steering

I HAVE BEEN EXPERIENCING LOSS OF STEERING WITH MY 2010 GMC ACADIA FOR SEVERAL WEEKS. IT SEEMS TO HAPPEN MOST WHEN I AM AT LOW SPEEDS AND TURNING, ESPECIALLY INTO PARKING SPOTS, AND MY GARAGE. THE STEERING GETS SO TIGHT IT MAKES IT ALMOST IMPOSSIBLE TO TURN. I USE MY CAR SOLELY AS A MEANS FOR TRANSPORTATION FOR KIDS...WHY HAS G…

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I HAVE BEEN EXPERIENCING LOSS OF STEERING WITH MY 2010 GMC ACADIA FOR SEVERAL WEEKS. IT SEEMS TO HAPPEN MOST WHEN I AM AT LOW SPEEDS AND TURNING, ESPECIALLY INTO PARKING SPOTS, AND MY GARAGE. THE STEERING GETS SO TIGHT IT MAKES IT ALMOST IMPOSSIBLE TO TURN. I USE MY CAR SOLELY AS A MEANS FOR TRANSPORTATION FOR KIDS...WHY HAS GMC NOT DONE ANYTHING ABOUT THIS? YOU READ POST AFTER POST ON MAY DIFFERENT WEBSITES AND BLOGS ABOUT THE EXACT SAME SITUATION... SURELY THIS IS A DEFECT THAT GMC NEEDS TO ADDRESS. I AM DISAPPOINTED AND TRULY HOPE THAT GMC WILL ADDRESS THIS ACTION. *TR

NHTSA ODI #10573760

65,000 miles · Mar 19, 2014
Steering

AT LOW SPEEDS THE POWER STEERING SYSTEM FAILS AND YOU CAN'T TURN THE VEHICLE. THIS HAPPENS PULLING OUT INTO THE STREET OR INTO A PARKING SPOT. IT HAS PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR AND THE DEALERSHIPS CAN'T FIGURE IT OUT. THEY JUST WANT TO CHANGE PARTS COSTING UP TO 2K AND WON'T ENSURE ME THAT IT WILL BE…

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AT LOW SPEEDS THE POWER STEERING SYSTEM FAILS AND YOU CAN'T TURN THE VEHICLE. THIS HAPPENS PULLING OUT INTO THE STREET OR INTO A PARKING SPOT. IT HAS PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR AND THE DEALERSHIPS CAN'T FIGURE IT OUT. THEY JUST WANT TO CHANGE PARTS COSTING UP TO 2K AND WON'T ENSURE ME THAT IT WILL BE FIXED. THEY ARE SEEING IT ON MANY ACADIA'S AND ENCLAVE'S AND THIS VEHICLE NEEDS TO BE RECALLED DUE TO THIS BEFORE SOMEONE IS INJURED OR KILLED. I AM WORRIED ABOUT MY WIFE AND FAMILY BEING IN A VEHICLE THAT WON'T TURN. JUST REVIEWING THE COMPLAINTS ON THIS WEBSITE, I CAN'T BELIEVE THAT THE GOVERNMENT HAS NOT DONE SOMETHING YET. TAKE A LOOK AT THE GMC ACADIA BLOG OR OWNERS SITE AND YOU WILL SEE LOTS MORE COMPLAINTS EXACTLY LIKE THIS ONE. PLEASE DO SOMETHING. *TR

NHTSA ODI #10573434

Official recalls

4

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648