Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2925–50K
9250–75K
7075–100K
62100–150K
15150K+
293 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports8 fire reports7 injury reports
What owners actually said
343 reports
11,360 miles · Mar 16, 2016
Power Train
GMC KNEW OF TIMING CHAIN ISSUES FOR 2007-2009 AND EXTENDED THE WARRANTY FOR 10 YEAR 120,000 MILES. THEY CONTINUE TO HAVE THE SAME TIMING CHAIN ISSUES THROUGH 2010 MODELS AND WILL NOT REPLACE THEM UNDER THIS WARRANTY. MY ACADIA IS 2010 MODEL, BUT MANUFACTURED IN 2009 AND GMC WILL NOT ASSIST WITH THE REPLACEMENT OF THE STETCHED …
Read full complaint
GMC KNEW OF TIMING CHAIN ISSUES FOR 2007-2009 AND EXTENDED THE WARRANTY FOR 10 YEAR 120,000 MILES. THEY CONTINUE TO HAVE THE SAME TIMING CHAIN ISSUES THROUGH 2010 MODELS AND WILL NOT REPLACE THEM UNDER THIS WARRANTY. MY ACADIA IS 2010 MODEL, BUT MANUFACTURED IN 2009 AND GMC WILL NOT ASSIST WITH THE REPLACEMENT OF THE STETCHED TIMING CHAIN. THEY PRIDE THEMSELVES FOR "CONSUMER SATISFACTION PROTECTION" BUT WILL NOT STAND UP TO THEIR PRODUCT UNDER FOR ISSUES THEY ARE FULLY AWARE OF.
NHTSA ODI #10850065
53,000 miles · Feb 25, 2016
Power Train
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 51,000 MILES. HAD TO …
Read full complaint
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 51,000 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON. I AM CONCERNED WHY SPECIAL COVERAGE #11340 DOES NOT APPLY TO 2010 VEHICLES OF THIS NATURE AS THERE ARE MANY ISSUES WITH THIS THAT HAVE NOT BEEN RESOLVED IN THE 2010 VEHICLE.
NHTSA ODI #10838163
72,695 miles · Feb 25, 2016
Steering
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING LOCKED UP IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS LEAKING POWER STEE…
Read full complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING LOCKED UP IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID AND ENGINE COOLANT. THE DEALER FURTHER DIAGNOSED AND REPLACED THE POWER STEERING LINES, POWER STEERING GEAR, WATER PUMP, PIPE, AND HOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT TOWARD A NEW VEHICLE. THE CONTACT REJECTED THE OFFER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,695.
NHTSA ODI #10838139
56,822 miles · Feb 5, 2016
SteeringSuspension
UPON TAKING THE CAR FOR SAFETY INSPECTION WERE TOLD THAT THE STEERING GEAR NEEDED REPLACING AND THAT THE RIGHT FRONT STRUT WAS LEAKING. THE CAR HAD 57000 MILES AT THE TIME. UPON RESEARCHING MORE THE STEERING ISSUE IS KNOWN AND COMMON. THIS SHOULD COVERED UNDER A RECALL.
NHTSA ODI #10824501
Mileage unknown · Feb 1, 2016
EngineExterior Lighting
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED.…
Read full complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.
NHTSA ODI #10823586
80,000 miles · Feb 1, 2016
Power Train
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE LOST ACCELERATION AND EMITTED A WHINING NOISE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THERE WAS A FAILURE CODE RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIE…
Read full complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE LOST ACCELERATION AND EMITTED A WHINING NOISE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THERE WAS A FAILURE CODE RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10823518
63,000 miles · Jan 27, 2016
Engine
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 63,000.00 MILES. HAD…
Read full complaint
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 63,000.00 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON.
NHTSA ODI #10822476
127,681 miles · Jan 21, 2016
EngineStructure
TL* THE CONTACT OWNS A 2010 GMC ACADIA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), THE HATCHBACK COLLAPSED ON THE CONTACT. NO INJURIES WERE SUSTAINED. THE FAILURE WAS RECURRING. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE COULD BE HEARD COMING FROM THE HATCHBACK MOTOR. THE VEHICLE…
Read full complaint
TL* THE CONTACT OWNS A 2010 GMC ACADIA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), THE HATCHBACK COLLAPSED ON THE CONTACT. NO INJURIES WERE SUSTAINED. THE FAILURE WAS RECURRING. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE COULD BE HEARD COMING FROM THE HATCHBACK MOTOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,681.
NHTSA ODI #10821436
Mileage unknown · Jan 19, 2016
Engine
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE.
NHTSA ODI #10821092
65,000 miles · Jan 15, 2016
Exterior Lighting
A FEW MONTHS AFTER PURCHASING A CERTIFIED 2010 ACADIA THE PASSENGER LOW BEAM WOULD WORK INTERMITTENT. I TOOK IT TO THE DEALER AND WAS TOLD IT WOULD COST ME OVER $1000 FOR THEM TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I FEW MONTHS LATER THE PASSENGER SIDE LOW BEAM STARTED TO DO THE SAME. I AGAIN TOOK IT TO THE DEALER…
Read full complaint
A FEW MONTHS AFTER PURCHASING A CERTIFIED 2010 ACADIA THE PASSENGER LOW BEAM WOULD WORK INTERMITTENT. I TOOK IT TO THE DEALER AND WAS TOLD IT WOULD COST ME OVER $1000 FOR THEM TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I FEW MONTHS LATER THE PASSENGER SIDE LOW BEAM STARTED TO DO THE SAME. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD IT WAS NOT THERE PROBLEM AND WOULD FIX IT IF I PAID FOR THE FIX. NOW NEITHER LOW BEAM WILL WORK AND I HAVE TO USE THE FOG LIGHTS IF I WANT TO DRIVE AT NIGHT. THE VISIBILITY IS TERRIBLE AND UNSAFE. THIS WAS AN ISSUE GM AND THE DEALER KNEW BEFORE SELLING THE VEHICLE TO ME.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
2010 GMC Acadia Problems, Complaints & Recalls | Skip That Year
Illustration