NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
11 reportsClear category filterMileage unknown · Dec 6, 2021
Unknown Or Other
all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do …
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all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do a recall on it or replace my vehicle i've got it in a garage now and that's what the mechanic has found out about is the wiring under the dash
NHTSA ODI #11442944
103,798 miles · Dec 19, 2019
Electrical SystemUnknown Or Other
WHILE DRIVING OR NOT THE CAR HAS A DISPLAY ON SCREEN ON ODOMETER OF PARK ASSIST OFF NO CODE COMES UP OTHER THEN THIS ON DISPLAY ON ODOMETER.
NHTSA ODI #11290063
106,255 miles · Aug 18, 2019
Electrical SystemSteeringUnknown Or Other
I HAVE HAD 2 ENGINES REPLACED IN THIS TRUCK AND NOW THE AIR CONDITIONING IS NOT WORKING AND PLUS NO POWER STEERING. THE TRUCK WILL STEER UPON SPEED. CANNOT PARALLEL PARK BECAUSE OF THIS. WHEN MAKING A TURN REGARDLESS OF LEFT OR RIGHT I HAVE TO STEP ON THE GAS IN ORDER TO STEER THE CAR.
NHTSA ODI #11244807
Mileage unknown · Jul 8, 2019
Unknown Or Other
I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC D…
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I HAVE TAKEN MY CAR TO 2 DIFFERENT MECHANICS FOR MY A/C NOT BLOWING COLD AIR AND WHEN IT IS REFILLED IT BUILDS UP PRESSURE AND THEN I CAN HEAR IT ALL SPRAYING OUT FROM UNDER THE HOOD LIKE AN AIR HOSE. ALSO, MY CHECK ENGINE LIGHT IS ON I HAVE BEEN TOLD IT IS MY CAMSHAFT SENSOR, I WAS TOLD BOTH OF THESE WERE RECALLED AND THE GMC DEALERSHIP WILL TAKE CARE OF ME FOR FREE, I TOOK MY CAR TO A GMC DEALERSHIP AND THEY WOULD NOT HELP ME AND SAID MY CAR DOESN'T HAVE ANY OPEN RECALLS AND IF THERE WAS THEY STILL COULD NOT HELP ME BECAUSE IT WAS OVER THE MILES REQUIRED. I DO NOT UNDERSTAND HOW PEOPLE WHO HAVE THE SAME YEAR AND MODEL AS MINE WITH THE SAME PROBLEMS IS GETTING THEIRS FIXED FOR FREE BUT I WAS UNABLE TO BE HELPED, I DON'T SEE HOW THIS IS FAIR I AM A SINGLE MOM RIDING AROUND IN THIS HEAT WORKING MY TAIL OFF TO DO THE BEST I CAN . I AM A VERY UNHAPPY GMC CUSTOMER. I HAVE BEEN TRYING TO GET THIS A/C FIXED FOR YEARS AND I CAN'T CATCH A BREAK!
NHTSA ODI #11230220
136,000 miles · Apr 12, 2019
Electronic Stability Control (esc)Power TrainUnknown Or Other
AFTER I PULL INTO MY DRIVEWAY AND PUT MY CAR IN PARK AND TURN OFF THE IGNITION THE CAR GETS STUCK IN PARK AND WONT SHIFT BACK OUT FOR HOURS. ALSO WHEN I'M DRIVING THE CAR STATES THAT THE ENGINE IS IN REDUCED POWER AND THE TRACTION CONTROL IS OFF AND TO SERVICE STABILITRAK. THIS IS A COMMON PROBLEM WITH THIS VEHICLE OF ALL YEARS …
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AFTER I PULL INTO MY DRIVEWAY AND PUT MY CAR IN PARK AND TURN OFF THE IGNITION THE CAR GETS STUCK IN PARK AND WONT SHIFT BACK OUT FOR HOURS. ALSO WHEN I'M DRIVING THE CAR STATES THAT THE ENGINE IS IN REDUCED POWER AND THE TRACTION CONTROL IS OFF AND TO SERVICE STABILITRAK. THIS IS A COMMON PROBLEM WITH THIS VEHICLE OF ALL YEARS FROM 2007 TO THE PRESENT IT NEEDS TO BE FIXED 6 DEATHS SO FAR AND STILL NO RECALL TO FIX MY CAR I DONT WANT TO END UP BEING ANOTHER DEATH IF YOU DONT FIX THIS ISSUE
NHTSA ODI #11195929
140,875 miles · Jul 29, 2018
Electrical SystemUnknown Or Other
WHILE IM DRIVING MY DOORS LOCK AND UNLOCK TH WA BMY RPM JUMPS UP TO 5OR6 CAUSING THE TRANSMISSION SKIP GEARS THEN IT WILL CUT OFF. MY VEHICLE HAS BEEN AT THE DEALERSHOP SINCE JUNE 5TH. THEY REPLACED SO MANY THINGS ON IT INCLUDING THE TRANSMISSION AND WHEN I PICKED IT UP ON 7-27-18 WHILE ON 95 MY TRUCK DID THE SAME THING, SCARIES…
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WHILE IM DRIVING MY DOORS LOCK AND UNLOCK TH WA BMY RPM JUMPS UP TO 5OR6 CAUSING THE TRANSMISSION SKIP GEARS THEN IT WILL CUT OFF. MY VEHICLE HAS BEEN AT THE DEALERSHOP SINCE JUNE 5TH. THEY REPLACED SO MANY THINGS ON IT INCLUDING THE TRANSMISSION AND WHEN I PICKED IT UP ON 7-27-18 WHILE ON 95 MY TRUCK DID THE SAME THING, SCARIEST THING IVE EVER DEALT WITH CAUSING ME TO HAVE TO GO TO THE SIDE OF THE ROAD CAUSE MY DOORS LOCKED AND UNLOCKED RPM JUMPED TO 6 AND SMELLED LIKE SOMETHING WAS BURNING AND IT CUT OFF.
NHTSA ODI #11114418
120,000 miles · May 2, 2017
Unknown Or Other
MY CHECK ENGINE LIGHT CAME ON AND I THOUGHT IT WAS THE GAS CAP AS IT CONTINUED TO GO ON AND OFF. I HAD SOMEONE CHECK THE CODES AND IT CAME BACK WITH P0017 AND P0008. IN ADDITION NOW THE A/C BUTTON WON'T STAY ON. IT BLINKS THEN TURNS OFF. I'VE READ NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS FROM OTHER OWNERS AND THAT GMC WILL NO…
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MY CHECK ENGINE LIGHT CAME ON AND I THOUGHT IT WAS THE GAS CAP AS IT CONTINUED TO GO ON AND OFF. I HAD SOMEONE CHECK THE CODES AND IT CAME BACK WITH P0017 AND P0008. IN ADDITION NOW THE A/C BUTTON WON'T STAY ON. IT BLINKS THEN TURNS OFF. I'VE READ NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS FROM OTHER OWNERS AND THAT GMC WILL NOT HONOR THEIR POOR MANUFACTURER WORKMANSHIP. IS ANYONE HELPING THE CONSUMER?
NHTSA ODI #10983172
100,000 miles · Dec 5, 2016
Engine And Engine CoolingUnknown Or OtherVisibility/wiper
WATER LEAK INTO THE AC- BLOWER FAN, THE MAJOR SAFETY ISSUE HERE IS THE FRONT DEFROSTER WONT BE WORKING SIMPLY CAUSE THE FAN STOPS WORKING DUE TO IT BEING SUBMERGED IN WATER. THIS ISSUE HAS BEEN NOTED BY MANY USERS AND REQUIRES INVESTIGATION, I BELIEVE. HERE IS A DETAILED LINK TO A YOUTUBE SHOWING THE EXACT SAME ISSUE, AND I WI…
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WATER LEAK INTO THE AC- BLOWER FAN, THE MAJOR SAFETY ISSUE HERE IS THE FRONT DEFROSTER WONT BE WORKING SIMPLY CAUSE THE FAN STOPS WORKING DUE TO IT BEING SUBMERGED IN WATER. THIS ISSUE HAS BEEN NOTED BY MANY USERS AND REQUIRES INVESTIGATION, I BELIEVE. HERE IS A DETAILED LINK TO A YOUTUBE SHOWING THE EXACT SAME ISSUE, AND I WILL ATTACH PICTURES FROM MY OWN CAR WITH THE PROBLEM SHOWN, HTTPS://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI I WENT TO A SERVICE CENTER WHERE THE TECH. TOLD ME HE HAS SEEN MANY OF THESE AND IT IS CAUSED BY A FAULTY HOSE CONNECTOR AND THE DASH HAS TO BE TAKEN OUT TO GET IT FIXED. PLEASE WATCH THE VIDEO ON YOUTUBE. THANK YOU. *TR
NHTSA ODI #10930085
99,900 miles · Jul 11, 2016
Unknown Or Other
THE EVAPORATOR CORE ON MY AND MANY OTHER GMC IS PRONE TO FAILURE. FROM MY RESEARCH IT IS NOT IF THIS PART IS GOING TO FAIL BUT WHEN. THE PART ITSELF IT NOT VERY EXPENSIVE BUT THE WAY VEHICLE IS DESIGNED CAUSES THIS TO BE A $2000.00+ REPAIR. ONCE THE PART FAILS THE TEMPERATURE IN YOUR VEHICLE SOARS SO HIGH THAT IT MAKES THE VE…
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THE EVAPORATOR CORE ON MY AND MANY OTHER GMC IS PRONE TO FAILURE. FROM MY RESEARCH IT IS NOT IF THIS PART IS GOING TO FAIL BUT WHEN. THE PART ITSELF IT NOT VERY EXPENSIVE BUT THE WAY VEHICLE IS DESIGNED CAUSES THIS TO BE A $2000.00+ REPAIR. ONCE THE PART FAILS THE TEMPERATURE IN YOUR VEHICLE SOARS SO HIGH THAT IT MAKES THE VEHICLE UNDRIVABLE. YOU CAN NO LONGER REGULATE THE TEMPERATURE AND GET THE HEAT DIRECTLY OFF THE ENGINE. THE METAL PARTS AROUND ANY OF THE VENTS BECOME HOT TO THE TOUCH. WE HAVE BEEN FORCED TO HAVE OUR CHILDREN SIT IN THE BACK SO THAT THEY DON'T TOUCH THE VENTS. SINCE THIS PART FAILS SO FREQUENTLY THEY SHOULD RECALL IT TO REPLACE IT IN ALL GMC TRUCKS.
NHTSA ODI #10883942
80,000 miles · Oct 28, 2015
Electrical SystemUnknown Or OtherInjury
CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CL…
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CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CLOSES DOWN QUICKLY. THIS IS AN EXTREME SAFETY CONCERN AS I WAS STRUCK BY IT ON MONDAY 10/26/2015 WHEN THE PROBLEM INITIALLY OCCURRED. AFTER SPEAKING WITH GMC THERE IS CURRENTLY NO RESOLVE. THIS IS A HUGE SAFETY CONCERN AS I HAVE TWO YOUNG CHILDREN, AND NO RESOLUTION IS NOT ACCEPTABLE.
NHTSA ODI #10786638
Official recalls
4Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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