NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
74 reportsClear category filter71,000 miles · Dec 14, 2016
Engine
CHECK ENGINE LIGHT CAME ON AND I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. UPON SEARCHING THE INTERNET FOR ERROR CODE P0008 IT PULLS UP LOADS OF INFORMATION REGARDING THE ACADIA TIMING CHAIN ISSUE. IN FACT, MODEL YEA…
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CHECK ENGINE LIGHT CAME ON AND I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. UPON SEARCHING THE INTERNET FOR ERROR CODE P0008 IT PULLS UP LOADS OF INFORMATION REGARDING THE ACADIA TIMING CHAIN ISSUE. IN FACT, MODEL YEARS 2007 THROUGH 2009 HAD AN EXTENDED WARRANTY ISSUED FOR THEM UP TO 120,000 MILES FOR THIS EXACT SAME ISSUE. MY VEHICLE IS A 2010 AND IS EXPERIENCING THE SAME ISSUE THAT WAS RECALLED, AND MY VEHICLE WAS MOST LIKELY MANUFACTURED DURING THE TIME THEY WERE EXPERIENCING TIMING CHAIN ISSUES. MY TIMING CHAIN FAILED AT ONLY 71,000 MILES, WELL BELOW THE RECOMMENDED TIMELINE. I CALLED GMC TO FILE A CLAIM AND SEE IF THEY WOULD COVER THIS UNDER SOME WARRANTY. I WAS TOLD BY THE REPRESENTATIVE THAT THEY WERE AWARE OF THESE PROBLEMS BUT SINCE I PURCHASED THE VEHICLE USED, THERE WAS NOTHING THEY WOULD DO FOR ME. I HAVE PERFORMED ALL MAINTENANCE ON THE VEHICLE AT THE RECOMMENDED INTERVALS AND STILL EXPERIENCED A FAILURE. THIS WAS AN EXTREMELY EXPENSIVE FIX THAT WAS UNACCEPTABLE SINCE IT SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE. GMC SHOULD STAND BY THEIR PRODUCTS WHEN THEY ARE AWARE OF ISSUES LIKE THIS.
NHTSA ODI #10935338
91,000 miles · Dec 6, 2016
Engine
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE THIRD ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIMING CHAIN FRACTURED AND NEEDED …
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE THIRD ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
NHTSA ODI #10930217
149,000 miles · Nov 30, 2016
Engine
MY WIFE'S GMC ACADIA SHUT DOWN WHILE DRIVING DOWN EXPRESSWAY AND LOST ALL POWER AND THREW A CEL. THE DIAGNOSIS FROM THE DEALER MECHANICS WAS A STRETCHED TIMING CHAIN. I WAS TOLD THIS IS COMMON AND A SCHEDULED MAINTENANCE PART BUT NOWHERE IN MY MANUAL DOES IT STATE THIS. ALSO I CONTACTED GM CORPORATE TO SEE IF I COULD GET HELP IT…
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MY WIFE'S GMC ACADIA SHUT DOWN WHILE DRIVING DOWN EXPRESSWAY AND LOST ALL POWER AND THREW A CEL. THE DIAGNOSIS FROM THE DEALER MECHANICS WAS A STRETCHED TIMING CHAIN. I WAS TOLD THIS IS COMMON AND A SCHEDULED MAINTENANCE PART BUT NOWHERE IN MY MANUAL DOES IT STATE THIS. ALSO I CONTACTED GM CORPORATE TO SEE IF I COULD GET HELP IT BEING A SAFETY ISSUE FOR THE SHUT DOWN AND WAS TOLD IT WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO. MY VEHICLE HAS APPROXIMATELY 149,000 MILES NOW I HAVE TO PAY OVER $2000 TO FIX A KNOWN ISSUE BUT THE REAL PROBLEM WAS THE UNEXPECTED SHUTDOWN AND LOSS OF CONTROL IN THE MIDDLE OF RUSH HOUR TRAFFIC IN A RAIN STORM. FORTUNATELY MY WIFE'S QUICK THINKING GOT HER TO SAFETY BUT COULD HAVE BEEN MUCH WORSE IF SHE WOULD HAVE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION OR AN ON RAMP SHE COULD HAVE BEEN SEVERELY INJURED. I WOULD LIKE TO SEE THESE PROBLEMS RESOLVED. *TR
NHTSA ODI #10928789
103,000 miles · Nov 22, 2016
Engine
CHECK ENGINE LIGHT: TIMING CHAINS STRETCHED. CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP WHERE I HAVE SERVICE PERFORMED. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. I WAS INFORMED THAT IF/WHEN IT "BREAKS", I CAN LOSE POWER TO THE…
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CHECK ENGINE LIGHT: TIMING CHAINS STRETCHED. CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP WHERE I HAVE SERVICE PERFORMED. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. I WAS INFORMED THAT IF/WHEN IT "BREAKS", I CAN LOSE POWER TO THE VEHICLE WHILE DRIVING. I ASKED ANOTHER REPAIR CENTER FOR A SECOND OPINION AND WHILE INFORMING THE SERVICE TECHNICIAN OF HAVING A TIMING CHAIN PROBLEM ON MY VEHICLE (WITHOUT PROVIDING MAKE/MODEL OF VEHICLE), THE SERVICE TECHNICIAN GUESSED THAT I HAD A GMC ACADIA AS THIS WAS A COMMON PROBLEM WITH THEM. I CHECKED MY WARRANTIES AS I CURRENTLY HAVE 103,000 MILES. NONE OF MY ACTIVE WARRANTIES COVER IT. I CALLED GMC DIRECTLY AND WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE THAT THEY ARE AWARE THIS IS AN ISSUE BUT IT HAS NOT REACHED A LEVEL TO WHICH GMC WILL EXTEND ANY TYPE OF SPECIAL COVERAGE FOR VEHICLES WHEN THIS FAILS. SINCE THIS IS AN EXTREMELY EXPENSIVE FIX, I AM STUCK WITH DECIDING IF I SHOULD GO IN DEBT FIXING A 6 YEAR OLD VEHICLE OR RISKING IT AND DRIVING IT UNTIL IT FAILS, POTENTIALLY LEAVING MYSELF AT RISK FOR AN ACCIDENT. THIS IS RIDICULOUS THAT IT IS A COMMON ISSUE THAT WAS ADDRESSED IN 2007 AND 2009 MODELS BUT HASN'T BEEN ADDRESSED YET FOR THE 2010 MODEL.
NHTSA ODI #10927547
167,000 miles · Oct 26, 2016
Engine
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 167,000.
NHTSA ODI #10919035
130,000 miles · Sep 12, 2016
Engine
JUST PURCHASED A 2010 GMC ACADIA. 130,000 MILES AND HAS STRETCHED TIMING CHAINS. P0008 COMES UP WHEN ATTACHED TO READER. SOUND LIKE THIS HAS BEEN A PROBLEM ON THE 3.6 MOTOR FOR YEARS AND GM STILL HAS NOT FIXED THE ISSUES. THOUGHT WITH THE 2010 AND NEWER I WOULD OF BEEN SAFE, GUESS I SHOULD HAVE DUG A BIT DEEPER WHILE RESEARCH…
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JUST PURCHASED A 2010 GMC ACADIA. 130,000 MILES AND HAS STRETCHED TIMING CHAINS. P0008 COMES UP WHEN ATTACHED TO READER. SOUND LIKE THIS HAS BEEN A PROBLEM ON THE 3.6 MOTOR FOR YEARS AND GM STILL HAS NOT FIXED THE ISSUES. THOUGHT WITH THE 2010 AND NEWER I WOULD OF BEEN SAFE, GUESS I SHOULD HAVE DUG A BIT DEEPER WHILE RESEARCHING MY NEW PURCHASE.
NHTSA ODI #10905669
Mileage unknown · Sep 11, 2016
Electrical SystemEngine
HAVE HADE IT IN SHOP SEVERAL TIME BUT HAS NOT BEEN FIXED . THEY KEEP SAYING IT SOMETHINGS ELSE EVER TIME. REMOVED REMOTE STARTED DIDN'T HELP. TOOK RADIO FUSE OUT DIDN'T HELP . CAR WILL NOT START WHEN IT SITS FOR A DAY OR TWO SOMETHING IS DRAINING THE BATTERY WHEN IT SITS. AN THE DEALER ALWAYS SAY ITS SOMETHINGS ELSE ITS SOMETH…
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HAVE HADE IT IN SHOP SEVERAL TIME BUT HAS NOT BEEN FIXED . THEY KEEP SAYING IT SOMETHINGS ELSE EVER TIME. REMOVED REMOTE STARTED DIDN'T HELP. TOOK RADIO FUSE OUT DIDN'T HELP . CAR WILL NOT START WHEN IT SITS FOR A DAY OR TWO SOMETHING IS DRAINING THE BATTERY WHEN IT SITS. AN THE DEALER ALWAYS SAY ITS SOMETHINGS ELSE ITS SOMETHINGS. I'M TIRED OF DEALING WITH THESE PEOPLE ABOUT MY GMC ACADIA.. THE DVDS PLAYER WENT OUT WARRANTY WON'T COVER IT RADIO WON'T TURN OFF WARRANTY WON'T COVER IT WARRANTY DIDN'T COVER REMOVING THE REMOTE STARTER. WILL NOT BUY ANOTHER GMC AT ALL . WOULD LIKE TO KNOW WHERE I CAN SUE THE COMPANY AN GMC WARRANTY PLACE. IF ANYONE CAN HELP ME PLEASE LET ME KNOW WHO TO CONTACT TO SUE THE COMPANY. MS SKEENS. HAD THE PROBLEM FOR A 1 1/2 NOW
NHTSA ODI #10905616
84,000 miles · Aug 24, 2016
Engine
TIMING CHAIN FAILURE ON THE ENGINE AROUND 84,000 MILES. DEALER AND GM RECOMMENDED A FULL ENGINE REPLACEMENT (INITIALLY, ALL COSTS TO REPLACE ON ME). REPLACEMENT ENGINE (REBUILD/ RE MANUFACTURE) WAS THEN RECALLED IN APRIL 2016 FOR FAULTY PISTON RINGS. THIS ENGINE WAS REPLACED AT NO COST. PLEASE INVESTIGATE THIS ENGINE / MODEL YEA…
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TIMING CHAIN FAILURE ON THE ENGINE AROUND 84,000 MILES. DEALER AND GM RECOMMENDED A FULL ENGINE REPLACEMENT (INITIALLY, ALL COSTS TO REPLACE ON ME). REPLACEMENT ENGINE (REBUILD/ RE MANUFACTURE) WAS THEN RECALLED IN APRIL 2016 FOR FAULTY PISTON RINGS. THIS ENGINE WAS REPLACED AT NO COST. PLEASE INVESTIGATE THIS ENGINE / MODEL YEARS!
NHTSA ODI #10898181
Mileage unknown · Aug 20, 2016
Engine
HAVING THE SAME CHECK ENGINE LIGHT/TIMING CHAIN STRETCH ISSUE. AFTER RESEARCHING I FOUND THAT THESE MODELS OIL CHANGE CYCLE WERE TO BE SET AT 3000 MILES. I ALSO KNOW THAT THIS IS AN ISSUE ON MODELS THROUGH AT LEAST 2012 BUT GM STILL HAS NOT ISSUED A RECALL ON THESE MODELS.
NHTSA ODI #10897351
80,000 miles · Jul 23, 2016
EnginePower Train
AT 80,000 MILES, AFTER PULLING OUT OF PARKING, WHEN I APPLIED BRAKES THE CAR STARTED MAKING RUMBLING NOISE FROM THE ENGINE AND LURCHED FORWARD DESPITE PRESSING ON BRAKES TO STOP. PULLED INTO A PARKING SPOT, WHILE CONTINUING TO FIGHT LURCHING OF VEHICLE AND TURNED CAR OFF TO CHECK ENGINE OIL, TRANSMISSION OIL, AND POWER STEERING …
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AT 80,000 MILES, AFTER PULLING OUT OF PARKING, WHEN I APPLIED BRAKES THE CAR STARTED MAKING RUMBLING NOISE FROM THE ENGINE AND LURCHED FORWARD DESPITE PRESSING ON BRAKES TO STOP. PULLED INTO A PARKING SPOT, WHILE CONTINUING TO FIGHT LURCHING OF VEHICLE AND TURNED CAR OFF TO CHECK ENGINE OIL, TRANSMISSION OIL, AND POWER STEERING OIL LEVELS. ALL WERE FINE. WHEN ATTEMPTED RESTART OF VEHICLE, LOUD RUMBLING NOISE FROM ENGINE, CHECK ENGINE LIGHT FLICKERED AND THE CAR FAILED TO START. REQUIRED A TOW HOME FROM 100 MILES AWAY AND $400. HOOKED UP OBD, AND RECEIVED THE FOLLOWING FAULTS P0008, P0303, P0305, P0017, P0300, P0301. AFTER RESEARCHING ON-LINE, COMMON FAULTS FOR TIMING CHAIN ISSUE ESTIMATE $3-4 THOUSAND REPAIR. ALSO, FOUND 2007-2009 ACADIA RECEIVED EXTENDED WARRANTY FOR SAME ISSUE. HOWEVER, 2010 NOT COVERED DESPITE FINDING APPROXIMATELY 15 IDENTICAL 2010 GMC ACADIA ON NHTSA SITE. I WILL BE CALLING DEALERSHIP FIRST WORKDAY, HOWEVER EXPECT TO BE TOLD TIMING CHAIN ISSUE BASED ON CODES AND THAT GMC WILL NOT COVER THE REPAIR SINCE I AM OUTSIDE OF THE 5 YEAR WARRANTY, DESPITE LESS THAN THEIR 100,000 MILE COVERAGE.
NHTSA ODI #10887969
Official recalls
4Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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