HAVE TO REPLACE LOW BEAM LIGHTS EVERY 3-4 MONTHS. LIGHTS BURN OUT. HAVE TRIED MULTIPLE BRANDS ALL FROM ADVANCED AUTO PARTS. THIS HAS BEEN GOING ON FOR 4 YEARS.
2010 GMC Acadia
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 GMC Acadia do not stand out strongly from the model-year median of 256.
About this comparison →How this year compares
Owner complaints by model year
Compare all Acadia years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
293 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
45 reportsDRIVING IN THE RAIN AND THE TRACTION SAFETY CAME ON AS I MAY HAVE SLED ON SOME VERY WET LEAVES. I WAS ABLE TO PULL TO THE SHOULDER AND GET OUT OF TRAFFIC, AS I GATHERED MYSELF AND GOT THE CAR READY TO DRIVE OFF THE TIRES STARTED SPINNING OUT OF CONTROL I AWESOME TRYING TO GET TRACTION THEN THE ABS LIGHT APPEARED AND THE BRAKES…
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DRIVING IN THE RAIN AND THE TRACTION SAFETY CAME ON AS I MAY HAVE SLED ON SOME VERY WET LEAVES. I WAS ABLE TO PULL TO THE SHOULDER AND GET OUT OF TRAFFIC, AS I GATHERED MYSELF AND GOT THE CAR READY TO DRIVE OFF THE TIRES STARTED SPINNING OUT OF CONTROL I AWESOME TRYING TO GET TRACTION THEN THE ABS LIGHT APPEARED AND THE BRAKES STARTED GRINDING. THEN THE VEHICLE SWITCH GEARS AND THE CAR BEGIN TO GO IN A JERKY MOVEMENT AT 6 TO 8 MPH THE RPMS WOULD NOT GO UP AND THE CAR WOULD NOT RETURN BACK TO NORMAL GEAR. AFTER PRAYING I MAKE IT TO MY DOOR THE DASH THEN SAID CALIBRATE VEHICLE BY DRIVING IN A CIRCLE. THE CAR CUT OFF TWICE BUT WOULD IMMEDIATELY START RIGHT UP THEN THE DASH STATED ENGINE IS HOT TURN AIR OFF. NO AIR WAS ON AT ALL. THE THERMOSTAT TEMPERATURE GAUGE WAS ALL THE WAY UP AND ALL THE NEEDLES WERE FLIPPING UP AND DOWN AT DIFFERENT TIMES. I COULD NOT SEEM TO GAIN TRACTION ONLY IN REVERSE AND NO ENGINE LIGHT OR ANY INDICATION OF ANY MALFUNCTION. CAN YOU SEE WHY THERE HAS NOT BEEN A RECALL ON THIS ISSUE BECAUSE AS I SEARCHED TO SEE ABOUT THIS PROBLEM IT HAS BEEN HUNDREDS OF CONSUMERS WITH THIS ISSUE. THIS IS VERY DANGEROUS AND UNSAFE TO ALL DRIVERS. GMC NEEDS TO DO SOMETHING ABOUT THEIR SO CALLED SAFETY FEATURES THAT ARE NOT SAFE AT ALL. I COULD HAVE LOST MY LIFE BECAUSE OF THE WEATHER CONDITION AND THE CAR LOSING TRACTION AND THE TIRES SPINNING OUT OF CONTROL. IT WAS ALMOST LIKE THE COMPUTER DID NOT KNOW HOW TO SHUT DOWN. PLEASE HELP
PURCHASED 2010 GMC ACADIA USED. AT 125000 MILES, ENGINE SHUTS OFF WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET OUT OF THE WAY. HAD TO GET TOWED IN. MECHANIC SAID CORROSION IN SOME WIRES. 2 WEEKS LATER, WOULDN'T START, CALLED TOW TRUCK, SUDDENLY STARTED. HAD TO SPEND $1200 HAVING SENSOR REPLACED FROM WATER DAMAGE. HAD TO PAY $30…
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PURCHASED 2010 GMC ACADIA USED. AT 125000 MILES, ENGINE SHUTS OFF WHILE DRIVING, RENDERING IT IMPOSSIBLE TO GET OUT OF THE WAY. HAD TO GET TOWED IN. MECHANIC SAID CORROSION IN SOME WIRES. 2 WEEKS LATER, WOULDN'T START, CALLED TOW TRUCK, SUDDENLY STARTED. HAD TO SPEND $1200 HAVING SENSOR REPLACED FROM WATER DAMAGE. HAD TO PAY $300 FOR NEW WINDSHIELD BECAUSE SAID THAT IS WHERE IT WAS LEAKING. 3 WEEKS LATER, WOULDN'T START, MECHANIC SAID TWO FUSES NEEDED REPLACED. 1 WEEK LATER, WOULDN'T START, PAID ANOTHER TOW, THEN STARTED. TOW TRUCK FOLLOWED ME TO DEALERSHIP. DEALERSHIP CALLED, SAID IT WAS STARTING FINE. COULDN'T DIAGNOSE IF IT KEPT STARTING. TOLD ME TO COME GET IT. ON MY WAY TO DEALERSHIP, THEY CALLED BACK TO SAY, "BINGO", IT STARTED. NEXT DAY, DIAGNOSED IT IS THE ONSTAR MODULE. WTH! $700 MORE DOLLARS DOWN THE DRAIN. SERIOUSLY! IT ISN'T COVERED UNDER ANY RECALLS. I WILL NEVER PURCHASE ANOTHER GMC.................EVER! COSTING A FORTUNE TO KEEP IT GOING. I'M ON A FIXED INCOME FOR CRYING OUT LOUD. STILL OWE FOR THE VEHICLE, TRADING MY LEMON IS NOT AN OPTION AT THIS POINT.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE THAT AFFECTED THE TAIL LIGHTS, LICENSE PLATE LIGHT, HEADLIGHTS, AND POWER LIFT GATE. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT IT WAS NOT DIAGNOSED. THE DEALER INFORMED THE CONTACT TO SET UP AN APPOINTMENT FOR DIAGNO…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE THAT AFFECTED THE TAIL LIGHTS, LICENSE PLATE LIGHT, HEADLIGHTS, AND POWER LIFT GATE. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT IT WAS NOT DIAGNOSED. THE DEALER INFORMED THE CONTACT TO SET UP AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE TURN SIGNAL, DOOR AJAR, SEAT BELT, BACKUP CAMERA, AND OTHER COMPONENTS WERE NOT FUNCTIONING AND WERE NOT AUDIBLE INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE TURN SIGNAL, DOOR AJAR, SEAT BELT, BACKUP CAMERA, AND OTHER COMPONENTS WERE NOT FUNCTIONING AND WERE NOT AUDIBLE INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
HAVE HADE IT IN SHOP SEVERAL TIME BUT HAS NOT BEEN FIXED . THEY KEEP SAYING IT SOMETHINGS ELSE EVER TIME. REMOVED REMOTE STARTED DIDN'T HELP. TOOK RADIO FUSE OUT DIDN'T HELP . CAR WILL NOT START WHEN IT SITS FOR A DAY OR TWO SOMETHING IS DRAINING THE BATTERY WHEN IT SITS. AN THE DEALER ALWAYS SAY ITS SOMETHINGS ELSE ITS SOMETH…
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HAVE HADE IT IN SHOP SEVERAL TIME BUT HAS NOT BEEN FIXED . THEY KEEP SAYING IT SOMETHINGS ELSE EVER TIME. REMOVED REMOTE STARTED DIDN'T HELP. TOOK RADIO FUSE OUT DIDN'T HELP . CAR WILL NOT START WHEN IT SITS FOR A DAY OR TWO SOMETHING IS DRAINING THE BATTERY WHEN IT SITS. AN THE DEALER ALWAYS SAY ITS SOMETHINGS ELSE ITS SOMETHINGS. I'M TIRED OF DEALING WITH THESE PEOPLE ABOUT MY GMC ACADIA.. THE DVDS PLAYER WENT OUT WARRANTY WON'T COVER IT RADIO WON'T TURN OFF WARRANTY WON'T COVER IT WARRANTY DIDN'T COVER REMOVING THE REMOTE STARTER. WILL NOT BUY ANOTHER GMC AT ALL . WOULD LIKE TO KNOW WHERE I CAN SUE THE COMPANY AN GMC WARRANTY PLACE. IF ANYONE CAN HELP ME PLEASE LET ME KNOW WHO TO CONTACT TO SUE THE COMPANY. MS SKEENS. HAD THE PROBLEM FOR A 1 1/2 NOW
LOW BEAM HEADLIGHT CONTINUES TO BURN OUT AND THE BULB HARNESS DOES NOT SECURELY HOLD THE BULB. MULTIPLE FAILURES OF THE HARNESS AND BULBS MAKE DRIVING AT NIGHT A SAFETY HAZARD. BASED ON OUR MECHANICS OPINION, THE FAULT IS A POOR DESIGN OF THE PART AND IT SHOULD BE REDESIGNED AND RECALLED. THIS HAS HAPPENED ON 4 SEPARATE OCCA…
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LOW BEAM HEADLIGHT CONTINUES TO BURN OUT AND THE BULB HARNESS DOES NOT SECURELY HOLD THE BULB. MULTIPLE FAILURES OF THE HARNESS AND BULBS MAKE DRIVING AT NIGHT A SAFETY HAZARD. BASED ON OUR MECHANICS OPINION, THE FAULT IS A POOR DESIGN OF THE PART AND IT SHOULD BE REDESIGNED AND RECALLED. THIS HAS HAPPENED ON 4 SEPARATE OCCASIONS SO FAR AND AT A COST TO REPAIR/REPLACE EACH TIME.
CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CL…
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CURRENT RECALL STATES: "THE AFFECTED VEHICLES, EQUIPPED WITH THE POWER LIFTGATE OPTION, HAVE GAS STRUTS THAT HOLD THE POWER LIFTGATE UP WHEN OPEN. THESE STRUTS MAY PREMATURELY WEAR AND THE OPEN LIFTGATE MAY SUDDENLY FALL." MY VEHICLE IS CURRENTLY HAVING THIS PROBLEM. THE BACK LIFT GATE WILL OPEN AND THEN WITH GREAT FORCE CLOSES DOWN QUICKLY. THIS IS AN EXTREME SAFETY CONCERN AS I WAS STRUCK BY IT ON MONDAY 10/26/2015 WHEN THE PROBLEM INITIALLY OCCURRED. AFTER SPEAKING WITH GMC THERE IS CURRENTLY NO RESOLVE. THIS IS A HUGE SAFETY CONCERN AS I HAVE TWO YOUNG CHILDREN, AND NO RESOLUTION IS NOT ACCEPTABLE.
VEHICLE IS HARD TO STEER WHEN ATTEMPTING TO REVERSE AND PARK OR TURN RIGHT OR LEFT. STEERING SO HARD THAT ALMOST CANT TURN AT ALL. CHECKED POWER STEERING FLUID AND IT IS FULL. ALSO HAVING PROBLEMS WITH THE VEHICLE RADIO CHANGING STATIONS ON ITS OWN AS WELL. THIS HAS BEEN HAPPENING OVER AND OVER AGAIN. DOES NOT MATTER HOW FA…
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VEHICLE IS HARD TO STEER WHEN ATTEMPTING TO REVERSE AND PARK OR TURN RIGHT OR LEFT. STEERING SO HARD THAT ALMOST CANT TURN AT ALL. CHECKED POWER STEERING FLUID AND IT IS FULL. ALSO HAVING PROBLEMS WITH THE VEHICLE RADIO CHANGING STATIONS ON ITS OWN AS WELL. THIS HAS BEEN HAPPENING OVER AND OVER AGAIN. DOES NOT MATTER HOW FAST YOU ARE DRIVING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER PARKED THE VEHICLE, TURNED THE ENGINE OFF AND REMOVED THE KEY, BUT THE ENGINE CONTINUED TO OPERATE. THE BATTERY CABLE HAD TO BE DETACHED IN ORDER FOR THE VEHICLE TO POWER OFF. AFTER TEN MINUTES, THE CONTACT RECONNECTED THE BATTERY AND RESTARTED THE VEHICL…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE DRIVER PARKED THE VEHICLE, TURNED THE ENGINE OFF AND REMOVED THE KEY, BUT THE ENGINE CONTINUED TO OPERATE. THE BATTERY CABLE HAD TO BE DETACHED IN ORDER FOR THE VEHICLE TO POWER OFF. AFTER TEN MINUTES, THE CONTACT RECONNECTED THE BATTERY AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR THE REPAIR. THE FAILURE MILEAGE WAS 88,000.
Official recalls
415V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
10V375000 · Seat Belts
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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