1992 Geo Metro

PREVIOUSLY REPORTED PROBLEM; HAVING DIFFICULTY OBTAINING DEALER REPAIRS OF THE RECALLED PART AND, ESPECIALLY, THE PARTS BROKEN AS A DIRECT RESULT OF THE HOOD LATCH FAILURE AT 70 MPH. THE DEALER, WITH MULTIPLE PROMPTS FROM THE CHEVROLET CORPORATE COMPLAINT DEPT, HAVE AGREED TO ONLY FIX THE HOOD LATCH - THEY WILL ONLY REPAIR THE DENTED HOOD AND BROKEN WINDSHIELD AFTER ONE OF THEIR 'FACTORY REPS' AGREE TO IT. THEY CANNOT GIVE ANY CONCRETE DATE WHEN THIS PERSON WILL BE IN TOWN, BUT THEY, " ...WILL CALL WHEN HE GETS IN". MEANWHILE, I DON'T HAVE A CAR TO DRIVE! THIS IS SOUTHERN CALIFORNIA; WE PUT ON OUR CARS IN THE MORNING BEFORE LEAVING THE HOUSE- WITHOUT A CAR WE ARE DISABLED. PLEASE HELP. THANK YOU, THANK YOU, THANK YOU FOR THIS WEBSITE. *AK

HOOD LATCH SEPARATED FROM BODY (STILL LATCHED); SUDDENLY FLEW OPEN, SMASHED THE WINDSHIELD AND MANGLED THE HOOD. I NOTICE, NOW, THAT THE CAR WAS RECALLED 6 YEARS AGO FOR THIS VERY PROBLEM. WHY WASN'T I NOTIFIED BY MAIL OR THE MANY TIMES THE CAR WAS SERVICED BY DEALERS SINCE THE RECALL???? THIS EVENT OCCURED AT 2:30 PM ON A BUSY SO. CALIFORNIA FWY - IT IS A MIRACLE THAT I AND SEVERAL OTHER CARLOADS OF PEOPLE WEREN'T KILLED AS I BLINDLY DEACCELERATED FROM 70MPH ONTO THE MEDIAN. PLEASE NOTE THAT IT IS NOT POSSIBLE TO SEE UNDER THE UPRAISED HOOD. THIS IS THE SECOND OCCASION THAT THE BAG DIDN'T DEPLOY; APPROX 3 YRS AGO IT DIDN'T DEPLOY DURING A 20MPH FRONT-END COLLISION WITH 4000.00 DAMAGE (REPAIRED BY DEALER IN YORBA LINDA, CA). I WOULD THINK THAT DURING THE 4000.00 REPAIR OF THE FRONT END, THEY WOULD HAVE FIXED THE RECALLED PART!!! I HAVE TAKEN THE CAR TO CREST IN SAN BERNARDINO MANY TIMES; TWICE STAND OUT - ONCE TO FIX THE CATALYTIC CONVERTER (JUST INSIDE WARRANTY) AND ANOTHER TO FIX THE CHIP THEY INSERTED INTO THE ALARM SYSTEM TO DISABLE IT WHEN I TOLD THE INITIAL DEALER I DIDN'T WANT TO PURCHASE IT (OUTSIDE OF WARRANTY; ONLY DEALER CAN REPAIR; CHARGED ME $30.00). SHOULDN'T I HAVE BEEN NOTIFIED OF THE RECALL; SHOULDN'T THE DEALERS CHECK CARS THEY SERVICE FOR RECALL COMPLIANCE? I THINK SO; I WILL ASSERT THAT POSITION TO THE FOLKS AT CREST TOMORROW ALONG WITH THE STANCE THAT THEY FIX THE HOOD, LATCH AND WINDSHIELD.