GENESIS HAS BEEN IGNORING AN ACCELERATION PROBLEM I'VE MADE COMPLAINTS. ; KHOI NUOEN (GENESIS CUSTOMER CARE). RESPONDED AFTER A WEEK OF INVESTIGATION ' ENGINEERS AWARE OF HESITATION PROBLEM. THERE IS NOTHING WE CAN DO 'YOU ARE GOING TO HAVE TO GET USED TO IT.'; I AM CLOSING YOUR CASE'. 6/25/18 GEORGE NASSAR TOLD JOE THAT…
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GENESIS HAS BEEN IGNORING AN ACCELERATION PROBLEM I'VE MADE COMPLAINTS. ; KHOI NUOEN (GENESIS CUSTOMER CARE). RESPONDED AFTER A WEEK OF INVESTIGATION ' ENGINEERS AWARE OF HESITATION PROBLEM. THERE IS NOTHING WE CAN DO 'YOU ARE GOING TO HAVE TO GET USED TO IT.'; I AM CLOSING YOUR CASE'. 6/25/18 GEORGE NASSAR TOLD JOE THAT THE 'HESITATION' (BALKING) WAS A CHARACTERISTIC OF THE G90 'LIVE WITH IT'. (MAY 17. 2018) - THE COMPUTER HAD REVEALED SEVERAL OF THE I TOLD JOE THAT JOE WOULD HAVE TO 'GET USED TO IT' 'IT IS JUST THE WAY IT IS, NEW TECHNOLOGY - YOU KNOW '- REFERRING TO THE CARS POOR PERFORMANCE. CAR DID IT AGAIN 7/20/18. SO BOUND STOP LIGHT DATE PALM TO PEREZ - MILEAGE 3,094. JULY 24. SHOULD BE. IN GREEN WHEN STOPPED - WHITE WHEN ACCELERATING HAS BEEN STAYING IN WHITE WHEN STOPPED AND ACCELERATING. (PAGE 5-46 - OWNERS MANUAL) CAR WAS NOT PICKED UP. THEY HAD JED CALL ARRANGED TO HAVE CAR PICKED UP THURSDAY JED CALLED RELATED THAT HE, JED HAD DRIVEN A SIMILAR G90 TODAY AND IT HAD THE SAME HESITATION. ECM (FUEL CONTROL) - TRAC CONTROL - TURBO HAVE TO ALL 3 GO IN CONJUNCTION - THEY DON'T - JED SAID HE'D SPOKEN TO A FIELD TECH WHO ACKNOWLEDGED THAT IS A G90 PROBLEM AN D THERE HAS NOT 'FIX'BEEN PROVIDED TO DATE. JED TOLD ME I CAN'T STEP ON THE GAS TOO HARD AND EXPECT THIS CAR TO RESPOND. (NOTE I AM A 62 YEAR OLD MAN WHO NOT HAD THIS PROBLEM WITH ANY CAR EVER! JAGUAR - MERCEDES - THUNDERBIRD - F150 - RENTAL CARS - NEVER! DANNY DROPPED OFF THE CAR 3:30PM HE SAID THAT THERE WAS NO FIX - THE G80 GENESIS DOES THE SAME THING. HE SAID HE FELT HESITATE IN OUR CAR BOTH TIMES HE TOOK IT IN. JOE WOULD LIKE THE CAR FIXED OR REPLACED WITH SAME MODEL WITH A BETTER PERFORMING ENGINE. 7/26/2018 POST OFFICE RETURNED LETTER SENT CERTIFIED TO. GENESIS MOTORS USA/ PHOENIX. PO BOX1430 MESA AZ 85211. MAILED JUNE 29,2018.
Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
Consequence & remedy
Consequence: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
Remedy: Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a remedy relay kit in the engine junction box, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 254(H) and 018G(G).
Hyundai Motor America (Hyundai) is recalling certain 2018 Genesis G80 and 2017-2018 Genesis G90 vehicles equipped with 3.3 liter turbocharged engines. The turbocharger oil supply pipe may have a loose seal, causing oil to leak onto the exhaust manifold.
Consequence & remedy
Consequence: Oil leaking onto the exhaust manifold increases the risk of a fire.
Remedy: Hyundai will notify owners, and dealers will replace the turbocharger oil supply pipe, free of charge. The recall began October 3, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 003G.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
Hyundai Motor America (Hyundai) is recalling certain 2018 Genesis G80 and 2017-2018 Genesis G90 vehicles equipped with 3.3 liter turbocharged engines. The turbocharger oil supply pipe may have a loose seal, causing oil to leak onto the exhaust manifold.
Consequence: Oil leaking onto the exhaust manifold increases the risk of a fire.
Remedy: Hyundai will notify owners, and dealers will replace the turbocharger oil supply pipe, free of charge. The recall began October 3, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 003G.
Engine And Engine Cooling:engine:gasoline:turbo/supercharger
Hyundai Motor America (Hyundai) is recalling certain 2018 Genesis G80 and 2017-2018 Genesis G90 vehicles equipped with 3.3 liter turbocharged engines. The turbocharger oil supply pipe may have a loose seal, causing oil to leak onto the exhaust manifold.
Consequence: Oil leaking onto the exhaust manifold increases the risk of a fire.
Remedy: Hyundai will notify owners, and dealers will replace the turbocharger oil supply pipe, free of charge. The recall began October 3, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 003G.
Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Genesis G80 and Genesis G90 vehicles. The windshield and rear window on these vehicles may have been installed with incorrect primer, potentially reducing the glass bonding strength.
Consequence & remedy
Consequence: If the glass bonding strength is reduced over time, the windshield and rear window may detach while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the front and rear glass, free of charge. The recall began on July 6, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 001G.
Additional source detail variants (2)
Visibility:glass, Side/rear
Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Genesis G80 and Genesis G90 vehicles. The windshield and rear window on these vehicles may have been installed with incorrect primer, potentially reducing the glass bonding strength.
Consequence: If the glass bonding strength is reduced over time, the windshield and rear window may detach while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the front and rear glass, free of charge. The recall began on July 6, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 001G.
Visibility:windshield
Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Genesis G80 and Genesis G90 vehicles. The windshield and rear window on these vehicles may have been installed with incorrect primer, potentially reducing the glass bonding strength.
Consequence: If the glass bonding strength is reduced over time, the windshield and rear window may detach while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the front and rear glass, free of charge. The recall began on July 6, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 001G.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2018 Genesis G90 Problems, Complaints & Recalls | Skip That Year