2026 Genesis G80

2026 Genesis G70 2.5T RWD. The navigation system is completely gone. There is absolutely no way to get the maps or even the navigation settings menu up. On every startup, you can see a part of the screen which shows it tries to load navigation, but fails every time. There are a few critical safety issues with this. To start, a main feature of the Adaptive Cruise Control is relying on GPS map data to anticipate sharp bends in the highway. If the navigation system cannot provide this layout data, the adaptive cruise control will not automatically slow down for upcoming curves, forcing the driver to intervene suddenly or risk carrying too much speed into a turn. Missing speed limits: If the navigation system fails, the car may display the wrong speed limit, or none at all, increasing the risk of accidental speeding or sudden braking when a camera finally catches a sign. Reliance on phones: If the primary infotainment screen is dead or the GPS is frozen, drivers frequently resort to handling a smartphone to find their way. Looking down at a phone screen significantly increases glances away from the road, which is a leading cause of distracted-driving accidents. Delayed Emergency Response: Connected safety services use the car’s internal GPS module to automatically broadcast the vehicle’s exact coordinates to emergency responders in the event of a severe collision or airbag deployment. If the GPS framework within the navigation system is entirely non-functional, the vehicle may fail to transmit this critical location data or provide incorrect data when every second counts. This problem has been reproduced by dealers and many other owners. The manufacturer is aware but has not provided any details. Most people who have already took it to the dealer have not received any help. This happened directly due to the most recent software update.

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)