1998 Ford Xl

ON 5/25/2003 I PURCHASED A 1998 FORD XLT [XXX] AT THE TIME I COULD NOT AFFORD A EXTENDED WARRANTY BUT THE DEALER STATED THAT IT HAD A WARRANTY LEFT OF EITHER 1 MONTH OR 1000 MILES LEFT ON IT. THIS SUV TURNED OUT TO BE A NIGHTMARE BY JULY 2ND 2003 I HAD TO PUT NEW BRAKES ON IT WHICH IN TURN SET ME BACK $600.00 ALSO MY SUSPENSION LIGHT KEPT GOING ON I ALSO WAS STARTING TO HAVE PROBLEMS WITH TRANSMISSION ON 8-15-03 I TOOK MY SUV TO AAMCO AND PAID $2712.85 FOR A NEW TRANSMISSION I CALLED STEVENS CREEK NISSAN TO SEE IF THEY COULD HELP ME AT LEAST PAY HALF BUT TO NO AVAIL THEY SAID NO TOO BAD. FURTHER MORE BY PAYING ALL THIS MONEY OUT I GOT BEHIND ON MY CAR PAYMENTS AND TO NO AVAIL IN NOVEMBER 2004 MY SUV GOT REPO . PLEASE HELP I FEEL THAT STEVENS CREEK NISSAN SHOULD HAVE AT LEAST PAID HALF. I HAD ONLY HAD THE VEHICLE FOR 8 WEEKS BEFORE I STARTED HAVING PROBLEMS WITH IT. NOW MY CREDIT IS EVEN BLEMISHED MORE THAT WHAT IT SHOULD BE. DISAPPOINTED IN SAN JOSE. *JB UPDATED 07/19/2012 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY DAUGHTER WAS DRIVING OUR 1998 WINDSTAR IN EARLY JUNE 2005.. SHE STOPPED AT A TRAFFIC LIGHT, STARTED UP AND DROVE 1/4 MILE OR SO AND THEN STARTED TO BRAKE AGAIN TO AVOID HITTING STOPPED CARS IN FRONT OF HER. THE ENGINE LIGHT FLASHED FOR A MOMENT, AND THE BRAKE PEDAL WENT TO THE FLOOR. SHE EXPERIENCED TOTAL SYSTEM FAILURE. SHE COULD NOT AVOID HITTING THE CAR IN FRONT OF HER. THAT CAR HIT THE CAR IN FRONT OF IT. THE CAR WAS TOTALED! THIS IS THE SECOND TIME TOTAL FAILURE OCCURRED. THE BRAKES HAD BEEN REPAIRED IN JANUARY 2005. IN APRIL 2004, THE ABS SYSTEM FAILED AND I NARROWLY AVOIDED AN ACCIDENT AT A STOP SIGN. BOTH THE MASTER CYLINDER AND THE MODULE WERE REPLACED. THIS COST A SMALL FORTUNE. BRAKE PADS HAD TO BE REPLACED ONCE A YEAR OR MORE DURING THE ENTIRE TIME WE OWNED THIS VEHICLE. THERE IS A SERIOUS PROBLEM WHEN BRAKES ARE NOT NEGLECTED AND STILL FAIL COMPLETELY. THIS ACCIDENT LEFT MY DAUGHTER, WHO WAS EXPECTING A BABY, BRUISED AND BATTERED. SHE ALSO EXPERIENCED AIR BAG BURNS THAT HAVE LEFT HER ARMS SCARRED. *JB