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2017 Ford Transit

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Ford Transit do not stand out strongly from the model-year median of 37.

About this comparison →

When problems were reported

Mileage at the reported incident

51 reports with mileage · 47 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports2 fire reports5 injury reports

What owners actually said

98 reports
Mileage unknown · Apr 29, 2025
EnginePower Train

I have wrote to you before on this, but today (4.29.25) while driving downhill at 65 mph, no cruise control on, my van downshifted ON ITS OWN down to third gear and luckily, I was smart enough to shift the van in neutral and then back to drive or I would have blown up the engine. This is not just happening to my van, I have a f…

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I have wrote to you before on this, but today (4.29.25) while driving downhill at 65 mph, no cruise control on, my van downshifted ON ITS OWN down to third gear and luckily, I was smart enough to shift the van in neutral and then back to drive or I would have blown up the engine. This is not just happening to my van, I have a friend who has purchased one and the transmission has gone out with only 35,000 miles on his van. My van is leaking oil and leaving spots everywhere it is parked, and it is using antifreeze at the rate of about a gallon every two weeks. This engine is total junk and neither the dealership, Ford, nor NHTSA are doing anything to correct this. Eventually, these engines are going to kill someone by locking up at highway speeds. Enough is enough! Ford needs to fix or replace these engines before someone dies!

NHTSA ODI #11657579

Mileage unknown · Apr 1, 2025
EnginePower Train

The contact owns a 2017 Ford Transit. The contact stated while driving at various speeds, the vehicle hesitated and vibrated while depressing the accelerator pedal. There was an abnormal grinding sound coming from the vehicle with the check engine warning light illuminated on the instrument panel. The vehicle was taken to dealer…

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The contact owns a 2017 Ford Transit. The contact stated while driving at various speeds, the vehicle hesitated and vibrated while depressing the accelerator pedal. There was an abnormal grinding sound coming from the vehicle with the check engine warning light illuminated on the instrument panel. The vehicle was taken to dealer where it awaited a diagnostic test. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI #11652038

Mileage unknown · Mar 26, 2025
EnginePower Train

I have sent this before, but my vehicles transmission will downshift, (at highway speeds), to a lower gear. I always have to put the van into neutral and then back into drive to get it to drive normal again. Also the van leaks oil onto the manifold which starts smoking. My van also uses antifreeze and I need to refill the coolan…

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I have sent this before, but my vehicles transmission will downshift, (at highway speeds), to a lower gear. I always have to put the van into neutral and then back into drive to get it to drive normal again. Also the van leaks oil onto the manifold which starts smoking. My van also uses antifreeze and I need to refill the coolant about every 2-3 days. This ecoboost engine is dangerous.

NHTSA ODI #11650680

Mileage unknown · Nov 19, 2024
EnginePower Train

The transmission will downshift when deceleration and will actually throw you forward in the seat due to dropping into a lower gear. Vehicle has also developed an oil leak where oil is dripping onto the manifold, possible engine fire hazard. Engine is losing coolant due to possible blown head gasket.

NHTSA ODI #11626151

Mileage unknown · Nov 6, 2024
EnginePower Train

Transmission will downshift on its own when vehicle is decelerating making engine RPMs over rev. Only way I have found to prevent this is to shift to neutral and then back to drive. I don't like doing this because it could accidently get shifted into reverse while driving at highway speeds! Valve cover leaks dripping oil onto th…

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Transmission will downshift on its own when vehicle is decelerating making engine RPMs over rev. Only way I have found to prevent this is to shift to neutral and then back to drive. I don't like doing this because it could accidently get shifted into reverse while driving at highway speeds! Valve cover leaks dripping oil onto the exhaust manifold causing the vehicle to smoke very badly and could possibly cause a fire.

NHTSA ODI #11623831

Mileage unknown · Oct 7, 2024
Unknown Or Other

We have a vehicle fleet of over 40+ vehicles. Within the last two months, we have had FOUR vehicles needing the evaporator housing replaced. I believe this is an indication of the factory issue never caught.

NHTSA ODI #11618536

Mileage unknown · Oct 7, 2024
Unknown Or Other

We have a vehicle fleet of 40+ vehicles. In the last two months, we have had to replace a FOUR evaporator coil assemblies. I believe this is an indication of a factory issues that was never caught.

NHTSA ODI #11618532

Mileage unknown · Oct 7, 2024
Unknown Or Other

We currently have a vehicle fleet of 40+ vehicles. Within the last two months, we have had to replace FOUR evaporator coils assemblies. I believe this is an indication of a factory issue that was never caught.

NHTSA ODI #11618531

113,000 miles · Sep 27, 2024
Power Train

The contact owns a 2017 Ford Transit. The contact stated while driving approximately 60 MPH, there was an abnormal banging sound underneath the floorboard. The contact pulled over and turned off the vehicle. There was no warning light illuminated. The contact stated that there was fluid puddling underneath the vehicle. The conta…

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The contact owns a 2017 Ford Transit. The contact stated while driving approximately 60 MPH, there was an abnormal banging sound underneath the floorboard. The contact pulled over and turned off the vehicle. There was no warning light illuminated. The contact stated that there was fluid puddling underneath the vehicle. The contact had the vehicle towed to a dealer. The dealer informed the contact that the VIN was included in NHTSA Campaign Number: 19V767000 (Power Train), and that the failure was caused by the driveshaft separating from the flexible coupling. The contact was informed that the driveshaft had damaged the transmission and the fuel line. The contact was informed that the recall repair only covered the repair of the driveshaft and flexible coupling, and that he had to cover the repair costs of the other damages. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 113,000.

NHTSA ODI #11616814

131,000 miles · Sep 11, 2024
Parking BrakePower TrainService Brakes

The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up …

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The contact owns a 2017 Ford Transit. The contact stated while driving 65-70 MPH on the freeway, the vehicle began to vibrate. The contact moved to the right lane, and there was an abnormal knocking noise detected. The brake pedal was depressed but failed to respond. The contact struck the curb, ran over the curb, and pulled up the parking brake, and the vehicle stopped. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was due to the drive shaft being faulty and referred him to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed the failure was due to the driveshaft flexible coupling. The vacuum line, brake line, and fuel line were cut, and the transmission was inoperable. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 131,000. The VIN was not available.

NHTSA ODI #11614027

Official recalls

18

25V572000 · Back Over Prevention: Sensing System: Camera

Sep 3, 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Consequence & remedy

Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

21V631000 · Parking Brake:conventional:mechanical:linkage And Cable

Aug 11, 2021

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Consequence & remedy

Consequence: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

19V767000 · Power Train:driveline:driveshaft

Oct 25, 2019

Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Consequence & remedy

Consequence: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.

Remedy: Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.

19V333000 · Seats

Apr 29, 2019

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

19V329000 · Seats

Apr 26, 2019

Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.

19V313000 · Seats

Apr 18, 2019

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

19V271000 · Equipment Adaptive/mobility

Apr 3, 2019

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Consequence & remedy

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy: Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. Owners may contact Ricon customer service at 1-800-322-2884.

19V247000 · Seats

Mar 28, 2019

Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.

19V238000 · Seats

Mar 26, 2019

Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

19V229000 · Seats

Mar 22, 2019

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

19V205000 · Seats

Mar 18, 2019

Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

19V183000 · Equipment Adaptive/mobility

Mar 6, 2019

Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Consequence & remedy

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy: Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.

19V332000 · Seats

Mar 1, 2019

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

19V103000 · Power Train:driveline:driveshaft; Power Train:driveline:universal Joint

Feb 21, 2019

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Consequence & remedy

Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

Additional source detail variants (2)

Power Train:driveline:driveshaft

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

Power Train:driveline:universal Joint

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

18V782000 · Seats

Nov 6, 2018

National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.

18V275000 · Electrical System:wiring

Apr 30, 2018

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Consequence & remedy

Consequence: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Note: This is an expansion of recall 17V-668 (Ford recall 17S34). Ford's number for this recall expansion is 17S34-S1.

17V668000 · Electrical System:wiring

Oct 23, 2017

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Consequence & remedy

Consequence: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on February 9, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S34.

17V408000 · Power Train:driveline:driveshaft

Jun 26, 2017

Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Consequence & remedy

Consequence: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

Remedy: Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. Interim notifications informing owners of the safety risk were mailed July 21, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S15.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ18001 · Zipcar Rental Concerns

Opened Apr 2, 2018 · Closed Sep 25, 2024

Status: closed (inferred from source dates) · Power Train:driveline:driveshaft

NHTSA opened this audit query to determine whether Zipcar, Inc. (Zipcar) complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental car company not rent, lease, or sell a recalled vehicle until the safety defect or noncompliance is remedied. 49 U.S.C. § 30120(i). Based on NHTSA’s inquiry, including information provided by Zipcar, NHTSA asserted that, during 2017 and 2018, Zipcar rented certain unremedied recalled vehicles in violation of the Safety Act. In October 2023, NHTSA and Zipcar entered into a Consent Order in which Zipcar agreed to pay a total civil penalty of $300,000. The total civil penalty included a payment of $150,000 as a Non-Deferred Amount. Zipcar also agreed to a sum of $150,000 as an Abeyance Amount, to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order. The requirements of the Consent Order include performance obligations that relate to process improvements to Zipcar’s recall compliance procedures and its training materials. Zipcar agreed to conduct an audit of all Zipcar vehicles with an open recall within 150 days after the Effective Date of the Consent Order. Zipcar also agreed to quarterly meetings with NHTSA staff to discuss the progress of the performance obligations and issues or concerns from either party. This audit query investigation, AQ18001, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Zipcar’s ongoing performance obligations or other legal obligations, and does not represent a determination by NHTSA about Zipcar’s performance under the Consent Order to date.