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2019 Ford Transit Connect

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Ford Transit Connect do not stand out strongly from the model-year median of 30.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 12 of 51 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Electrical System complaints

5 reports
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84,500 miles · Apr 2, 2025
Electrical SystemPower Train

The contact owns a 2019 Ford Transit Connect. The contact stated while the vehicle was parked, the electrical system failed to respond, and the vehicle turned off. There were no warning lights illuminated. There was no power to the vehicle. The vehicle was towed to the dealer where unknown repairs were performed along with a tai…

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The contact owns a 2019 Ford Transit Connect. The contact stated while the vehicle was parked, the electrical system failed to respond, and the vehicle turned off. There were no warning lights illuminated. There was no power to the vehicle. The vehicle was towed to the dealer where unknown repairs were performed along with a taillight repair. On a separate occasion, while driving 30 MPH, the vehicle failed to respond, the transmission was not shifting properly, which caused the vehicle to jerk. The contact stated that while driving after the engine had warmed up, the vehicle would unintendedly stop. The contact returned from a trip and the vehicle was taken to a dealer and was diagnosed with transmission failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,500.

NHTSA ODI #11652334

Mileage unknown · Dec 13, 2024
Electrical SystemService BrakesUnknown Or Other

1. The 2019 Transit Connect Wagon transmission would buck or jerk when removing my foot from the accelerator when going 60 mph or more. The brake was NOT press at the time of the jerk. 2. When entering the Ford Service Center for the transmission check appointment, the left front brake seized. There was an odor of burning br…

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1. The 2019 Transit Connect Wagon transmission would buck or jerk when removing my foot from the accelerator when going 60 mph or more. The brake was NOT press at the time of the jerk. 2. When entering the Ford Service Center for the transmission check appointment, the left front brake seized. There was an odor of burning brake pads. 3. After the brake module was replaced and the service center took it for a test drive of the transmission, the technician told me the lighting module needed to be replaced and the vehicle continued to stay at the service center. 4. While still at the service center, they connected the vehicle for a computer reboot/refresh that would take over night. The next morning they informed me that the reboot did not take in the vehicle computer system. 5. The service center called in a regional Ford Technician three times to try to solve the issues without success. 6. We never had possession of the vehicle during this time. It continues to be in possession of the service center and to our knowledge is not repaired. 7. The "service engine" red light NEVER came up on the instrument panel when the incident happened.

NHTSA ODI #11630506

Mileage unknown · Jan 30, 2024
Air BagsElectrical SystemPower Train

Transmission converter and Ford refuses to honor the repair. It does not show on their computer yet the RPM needle goes up and down on stealth mode. The wiper hose keeps coming off. The back up camera kept going black. The AC went out at less than 40,000 miles. The software will not update. The eco system would not work properly…

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Transmission converter and Ford refuses to honor the repair. It does not show on their computer yet the RPM needle goes up and down on stealth mode. The wiper hose keeps coming off. The back up camera kept going black. The AC went out at less than 40,000 miles. The software will not update. The eco system would not work properly. The passenger bag is not detected.

NHTSA ODI #11568876

300 miles · Jan 24, 2020
Electrical SystemService BrakesWheels

TL* THE CONTACT OWNS A 2019 FORD TRANSIT CONNECT. WHILE DRIVING AT VARIOUS SPEEDS, THE PRE-COLLISION ASSIST ENGAGED SPONTANEOUSLY WITHOUT WARNING OR POTENTIAL COLLISION. THERE WAS AN ABNORMAL BUZZING NOISE DETECTED. THE VEHICLE WAS TAKEN TO TED BRITT FORD OF CHANTILLY FORD BUILDING (4175 AUTO PARK CIR, CHANTILLY, VA 20151(703) 4…

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TL* THE CONTACT OWNS A 2019 FORD TRANSIT CONNECT. WHILE DRIVING AT VARIOUS SPEEDS, THE PRE-COLLISION ASSIST ENGAGED SPONTANEOUSLY WITHOUT WARNING OR POTENTIAL COLLISION. THERE WAS AN ABNORMAL BUZZING NOISE DETECTED. THE VEHICLE WAS TAKEN TO TED BRITT FORD OF CHANTILLY FORD BUILDING (4175 AUTO PARK CIR, CHANTILLY, VA 20151(703) 454-0008) AND WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601(301) 234-7591) HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *BF CONSUMER STATED SOME OF THE ISSUES WHILE DRIVING, SCREEN FREEZES, REAR BACKUP CAMERA ACTIVATED WHEN IN STOP, BLUE TOOTH FREEZES, RADIO FREEZES, CLOCK FREEZES, ODOMETER FLASHES RED LIGHT, BUZZER GOES OFF INDICATING A HEAD ON COLLISION, DOOR OPEN AND SCREEN CONTINUES TO STAY ON WHEN VEHICLE IS TURNED OFF, CAR MISFIRES RANDOMLY, VEHICLE SURGES, TIRE ON THE DRIVER FRONT SIDE CONTINUES TO LOSE AND PULLS TO LEFT.*JB

NHTSA ODI #11301670

2,300 miles · Dec 20, 2019
Electrical System

I CAN NOT SEEM TO GET MY REDUCED GUARD FUNCTION AS SHOWN IN INTERNAL MEMO SSM48081 AND IN MY FACTORY FORD OWNERS MANUEL SET UP BY ANY FORD DEALERSHIP I HAVE BEEN TO. LAST NIGHT AT DINNER IT SET OFF 5 TIMES WITH MY DOG INSIDE. WAS TOLD BY ONE DEALERSHIP TO JUST NOT LOCK THE DOORS.

NHTSA ODI #11290367

Official recalls

8

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

25V196000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mar 28, 2025

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.

Consequence & remedy

Consequence: An engine that overheats increases the risk of a fire.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

24V294000 · Visibility:fixed Panaramic Roof/sky Light Assembly

Apr 26, 2024

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Consequence & remedy

Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

22V413000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod

Jun 10, 2022

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence & remedy

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Additional source detail variants (2)

Power Train:shift Linkage/cable/rod

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Power Train:automatic Transmission:gear Position Indication (prndl)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

21V376000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod

May 24, 2021

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence & remedy

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Additional source detail variants (2)

Power Train:shift Linkage/cable/rod

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Power Train:automatic Transmission:gear Position Indication (prndl)

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

20V791000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Dec 17, 2020

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Air Bags:frontal:driver Side:inflator Module

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

20V636000 · Engine And Engine Cooling:cooling System; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Oct 15, 2020

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Consequence & remedy

Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Engine And Engine Cooling:cooling System

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Consequence: If the engine overheats, it can result in engine damage and increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

20V550000 · Power Train:automatic Transmission

Sep 10, 2020

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Consequence & remedy

Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.