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2018 Ford Transit Connect

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Ford Transit Connect do not stand out strongly from the model-year median of 30.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

22 reports
Mileage unknown · Jun 18, 2026
Electrical SystemService BrakesUnknown Or Other

Component Affected: Service Brakes / ABS Module / Hydraulic Braking System Description of Safety Defect: There is an active, intermittent, catastrophic failure in the front braking system/ABS module causing the front brakes to completely lock up mid-transit while operating at high speeds (60+ MPH). First Incident (April 24, 202…

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Component Affected: Service Brakes / ABS Module / Hydraulic Braking System Description of Safety Defect: There is an active, intermittent, catastrophic failure in the front braking system/ABS module causing the front brakes to completely lock up mid-transit while operating at high speeds (60+ MPH). First Incident (April 24, 2026): During operation on a busy interstate at over 60 MPH, the front braking system experienced a sudden, catastrophic thermal lock-up. This caused violent vehicle shuddering, extreme friction heat, and heavy, thick, acrid smoke. The vehicle was brought to a dealer shop for repair. Second Incident (April 29, 2026): Four days after delivery, the identical catastrophic brake lock-up recurred mid-transit, creating an immediate fire hazard due to friction heat and smoke. An independent repair facility diagnosed the failure and replaced the ABS module. Third Incident (June 4, 2026): The identical component failure recurred while traveling at over 60 MPH on Interstate 694 with a minor child in the vehicle. The front brakes fully locked up mid-transit, creating an immediate risk of a high-speed collision, severe thermal friction, and heavy burning odors, rendering the vehicle entirely un-roadworthy. Current Status: > The vehicle has sat grounded at a repair shop for 30 cumulative days out of 54 days of ownership due to the persistent re-locking of the front hydraulic braking system. The vehicle is unsafe to operate on public roads. No crash or fire occurred, but the failure poses an imminent thermal and collision hazard.

NHTSA ODI #11745074

Mileage unknown · Jan 27, 2026
Service Brakes

One tire locks up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed a…

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One tire locks up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brake master cylinder which had to be replaced.

NHTSA ODI #11713637

Mileage unknown · Apr 16, 2025
Visibility

The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two de…

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The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two dealers were made aware of the issue and informed the contact that there were no technicians at the dealer capable of performing the recall repair. The contact was promised a call back once a technician was able to service the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11655051

Mileage unknown · Jan 31, 2025
Steering

Power steering failed without warning. Rack and pinion had to be replaced. You now have 5 complaints on this but still no investigation open. This is clearly a manufacturer defect. $2,700 to fix. Vehicle only had 65,000 miles on it when it failed.

NHTSA ODI #11639976

Mileage unknown · Jan 31, 2025
Service Brakes

ABS brakes are locked up and only release after a few seconds. I have replaced the driver front caliper and now the passenger front is locking. After a quick search online, I have found several cases of the ABS module malfunctioning on this vehicle requiring a new module and programming. The first time the driver side locked, th…

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ABS brakes are locked up and only release after a few seconds. I have replaced the driver front caliper and now the passenger front is locking. After a quick search online, I have found several cases of the ABS module malfunctioning on this vehicle requiring a new module and programming. The first time the driver side locked, there were no warning lights and when I arrived home, the rotor was glowing red. Could have caused a fire.

NHTSA ODI #11639972

170,000 miles · Dec 21, 2024
Power TrainVehicle Speed Control

Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.

NHTSA ODI #11631955

114,000 miles · Aug 5, 2024
Power TrainService Brakes, Hydraulic

The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, t…

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The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,000. The VIN was not available.

NHTSA ODI #11606483

Mileage unknown · Apr 14, 2024
EngineUnknown Or Other

The transmission is having a shuddering issue, and looking online there on tons and tons of people having the same issue and stating it’s the torque converter and this is over many different years and variants of my vehicle… how is this not a recall yet?? People are having this issue right after purchase?

NHTSA ODI #11582928

80,000 miles · Jul 27, 2023
Latches/locks/linkages

The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnose…

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The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

NHTSA ODI #11534789

Mileage unknown · Jun 29, 2023
Service BrakesVehicle Speed Control

ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it…

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ABS light comes on as well as loss of traction control and hill assist. Steering is more difficult, and the speed ohmmeter will not work. This is the second time this has happen. First time mechanic replaced bad speed sensor on drivers' side front wheel and everything went back to normal it only had around 6K miles on it. Now it has around 7.5K on it and it has happen again. Have not taken it in for repair yet.

NHTSA ODI #11529508

Official recalls

6

25V572000 · Back Over Prevention: Sensing System: Camera

Sep 3, 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Consequence & remedy

Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

25V442000 · Back Over Prevention:software

Jun 27, 2025

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Consequence & remedy

Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

24V294000 · Visibility:fixed Panaramic Roof/sky Light Assembly

Apr 26, 2024

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Consequence & remedy

Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

22V413000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod

Jun 10, 2022

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence & remedy

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Additional source detail variants (2)

Power Train:shift Linkage/cable/rod

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Power Train:automatic Transmission:gear Position Indication (prndl)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

21V376000 · Power Train:automatic Transmission:gear Position Indication (prndl); Power Train:shift Linkage/cable/rod

May 24, 2021

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence & remedy

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Additional source detail variants (2)

Power Train:shift Linkage/cable/rod

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Power Train:automatic Transmission:gear Position Indication (prndl)

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

19V229000 · Seats

Mar 22, 2019

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.