Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 15 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
28 reports
Mileage unknown · Jul 28, 2023
Visibility
The contact owns a 2016 Ford Transit Connect. The contact stated that during rainy weather, moisture was leaking into the vehicle through the top passenger’s side windshield. After the contact was involved in a crash, the leak started across the entire top of the windshield. The contact took the vehicle to a dealer and paid to h…
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The contact owns a 2016 Ford Transit Connect. The contact stated that during rainy weather, moisture was leaking into the vehicle through the top passenger’s side windshield. After the contact was involved in a crash, the leak started across the entire top of the windshield. The contact took the vehicle to a dealer and paid to have the windshield sealant replaced; however, the windshield cracked during the repair and the contact was forced to pay for a new windshield. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was repaired. The failure mileage was unknown.
NHTSA ODI #11535107
Mileage unknown · Jul 2, 2023
Power Train
Transmission keeps slipping and failing to accelerate. Feels like my van is running over rumble strips and slows the speed down. This continues to happen at many different speeds. Sometimes often and sometimes intermittently.
NHTSA ODI #11529996
58,373 miles · Jun 27, 2023
Visibility
The contact owns a 2017 Ford Transit Connect. The contact stated while driving 60 MPH, the panoramic roof panel detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: 20S22 (Panoramic Roof Panel Repair). The manufac…
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The contact owns a 2017 Ford Transit Connect. The contact stated while driving 60 MPH, the panoramic roof panel detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: 20S22 (Panoramic Roof Panel Repair). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 58,373.
NHTSA ODI #11529184
80,000 miles · Feb 8, 2023
Service Brakes, AirCrash
The contact owns a 2017 Ford Transit. The contact stated while driving 20 MPH in the rain, the vehicle in front of him made a sudden stop. The contact depressed the brake pedal, but the vehicle failed to respond, causing the vehicle to crash into the rear of the other occupied vehicle. There were no injuries sustained. A police …
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The contact owns a 2017 Ford Transit. The contact stated while driving 20 MPH in the rain, the vehicle in front of him made a sudden stop. The contact depressed the brake pedal, but the vehicle failed to respond, causing the vehicle to crash into the rear of the other occupied vehicle. There were no injuries sustained. A police report was filed. The vehicle was towed to an independent mechanic, where it was diagnosed that the ABS and the hydraulic control unit (HCU) had failed, which caused the brakes failure. The mechanic replaced the ABS module and the hydraulic control unit (HCU). Additionally, the vehicle was taken to an unknown dealer, who updated the ABS module. The vehicle was repaired. The manufacturer was contacted and a case was opened. The failure mileage was approximately 80,000.
NHTSA ODI #11506256
Mileage unknown · Oct 8, 2022
Service Brakes
The brake pads do not release immediately after any braking event. Brake release happens between 10 seconds and 24 hours later. Repair work indicates problem is in the abs valve module due to contamination.
NHTSA ODI #11488497
Mileage unknown · Sep 19, 2022
Service Brakes
HCU (hydraulic control unit) failure, causing brakes to apply without depression of the brake pedal. This occurred both at residential speeds and highway speeds. This caused brakes to over heat excessively and to dangerous levels without system warning. Failure diagnosed by ford dealership technician. Units were recalled on the …
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HCU (hydraulic control unit) failure, causing brakes to apply without depression of the brake pedal. This occurred both at residential speeds and highway speeds. This caused brakes to over heat excessively and to dangerous levels without system warning. Failure diagnosed by ford dealership technician. Units were recalled on the 2016 Ford Transit Connects for failure unspecified and unknown if there is a relation to this issue as units were only 1 production year apart.
NHTSA ODI #11485190
Mileage unknown · Apr 28, 2022
Service Brakes, Hydraulic
On Friday the 22nd of April I was on the interstate and the vehicle began to slow down and make a scrubbing/grinding noise. I took the exit and by the time I reached the crossroad the vehicle would barely move. The brakes were almost completely locked. There was no warning and no diagnostic light was on. Luckily I was able to ge…
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On Friday the 22nd of April I was on the interstate and the vehicle began to slow down and make a scrubbing/grinding noise. I took the exit and by the time I reached the crossroad the vehicle would barely move. The brakes were almost completely locked. There was no warning and no diagnostic light was on. Luckily I was able to get off on the shoulder of the road so no one was in danger. The next day the dealer said my brake hoses had deteriorated but after replacing them the problem persisted. They now say the 'hydraulic control module' has failed. This module controls all the braking, sway control functions. There was a safety recall for this module earlier but they said my VIN was not listed in the recall. The dealer (Forrester's Lincoln 832 Lincoln Way East, Chambersburg, Pa 17201 717-264-4914) has ordered the replacement part. I believe that the problem may include other vehicles not included in the original recall.
NHTSA ODI #11462561
Mileage unknown · Nov 16, 2021
Service Brakes, Hydraulic
The local Ford dealership has determined that the Hydraulic Control Unit (HCU) on the brakes is defective. In the model year 2016, this same vehicle was recalled due to a defective HCU. This vehicle probably should be added to that recall. Symptoms: The front right brake continued to produce smoke while driving.
NHTSA ODI #11440593
Mileage unknown · May 17, 2021
Vehicle Speed Control
I was driving on the interstate in heavy traffic. I pressed my accelerator pedal to pass a slower vehicle and the arm holding the accelerator pedal broke in two, causing me to de-accelerate rapidly and almost causing an accident. I can't believe it is made out of plastic!
NHTSA ODI #11417529
98,000 miles · Feb 28, 2021
Electrical SystemUnknown Or Other
DRIVER SIDE FRONT AND SIDE DOOR . THESE DON'T LOCK AND THE WINDOWS DON'T WORK BUT THE PASSENGER SIDE DOES. JUST STOPPED WORKING LAST WEEK AND THE SMALL FUSES ARE ALL FINE. VEHICLE WAS STATIONARY. NOT SURE IF THIS IS A RECALL MATTER OR NOT.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Consequence & remedy
Consequence: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
Additional source detail variants (2)
Seat Belts:pretensioner
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Consequence: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
Seat Belts:front
Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.
Consequence: In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Consequence & remedy
Consequence: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Ford Transit Connect Problems, Complaints & Recalls | Skip That Year
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