Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
60–25K
525–50K
350–75K
275–100K
2100–150K
2150K+
20 reports with mileage · 4 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
24 reports
52,000 miles · Sep 15, 2015
Power Train
TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE MERGING INTO TRAFFIC AT 20 MPH, THE CONTACT HEARD AN ABNORMAL LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE FAILURE BECAME WORSE OVER TIME. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. SHORTLY AFTER, THE THROTTLE BODY AND CHECK ENGINE INDIC…
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TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE MERGING INTO TRAFFIC AT 20 MPH, THE CONTACT HEARD AN ABNORMAL LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE FAILURE BECAME WORSE OVER TIME. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. SHORTLY AFTER, THE THROTTLE BODY AND CHECK ENGINE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED AND WAS INFORMED THAT THE TRANSMISSION HAD BECOME INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10763825
4,000 miles · Aug 10, 2015
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH SYMBOL WARNING INDICATOR ILLUMINATED AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, T…
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TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH SYMBOL WARNING INDICATOR ILLUMINATED AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY WITH THE CRUISE CONTROL ACTIVATED. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY SENSOR WAS REPLACED. THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
NHTSA ODI #10747600
Mileage unknown · Jul 3, 2014
Exterior Lighting
FRONT TURN SIGNALS REPEATEDLY STOP FUNCTIONING - AFTER CHANGING BULBS IT WAS DISCOVERED THAT SHORTING WAS OCCURRING IN THE HEADLIGHT BUCKET - THE PROBLEM APPEARS TO BE COMMON THROUGHOUT THE 4 TRANSIT CONNECTS IN OUR FLEET. *TR
NHTSA ODI #10608066
18,000 miles · Jun 6, 2014
Visibility/wiper
DRIVING ON HIGHWAY I-95 ON A RAINY NIGHT THE WINDSHIELD WIPER ON THE DRIVER'S SIDE WENT OFF THE WINDSHIELD AND GOT STUCK ON THE DRIVER'S SIDE REAR VIEW MIRROR. EXTREMELY POOR VISIBILITY! LUCKY THAT THERE WAS NO ACCIDENT. WAS IN FAMILIAR TERRITORY, SO I PULLED OFF INTO HIGHWAY SERVICE AREA AND MOVED THE ARM BACK ONTO THE WINDSHI…
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DRIVING ON HIGHWAY I-95 ON A RAINY NIGHT THE WINDSHIELD WIPER ON THE DRIVER'S SIDE WENT OFF THE WINDSHIELD AND GOT STUCK ON THE DRIVER'S SIDE REAR VIEW MIRROR. EXTREMELY POOR VISIBILITY! LUCKY THAT THERE WAS NO ACCIDENT. WAS IN FAMILIAR TERRITORY, SO I PULLED OFF INTO HIGHWAY SERVICE AREA AND MOVED THE ARM BACK ONTO THE WINDSHIELD. PROCEEDED TO CONTINUE HOME, BUT DRIVER'S SIDE ARM MALFUNCTIONED TWICE MORE IN LESS THAN 5 MILES. FORD DEALER FROM WHOM I PURCHASED THE VEHICLE GAVE ME A MORNING APPOINTMENT, AND TIGHTENED THE MECHANISM. THEY DID NOT CHARGE ME OTHER TTHAN FOR THE OIL CHANGE 'UPSELL'. BUT THEY SAID THAT THEY DID NOT KNOW ANYTHING ABOUT A RECALL AND WOULD NOT TECHNICALLY PUT THIS IN THE SYSTEM AS A WARRANTY CLAIM, BECAUSE IT HAD BEEN A ROUGH WINTER AND PERHAPS THE MECHANISM HAD BEEN DAMAGED WHILE CLEANNG OFF ICE OR OTHER WINTER WEAR AND TEAR. I DO NOT THINK THAT I EVER GOT A RECALL NOTICE ABOUT THIS PROBLEM. I AM NOT HAPPY WITH THE DEALER'S EXPLANATION ESPECIALLY IN LIGHT OF THE FACT THAT A RECALL DOES EXIST. *TR
NHTSA ODI #10596783
120,300 miles · May 6, 2014
Steering
TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IMMEDIATELY AFTER THE KEY WAS INSERTED INTO THE IGNITION, WHICH PREVENTED THE CONTACT FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE F…
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TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IMMEDIATELY AFTER THE KEY WAS INSERTED INTO THE IGNITION, WHICH PREVENTED THE CONTACT FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,300. THE CURRENT MILEAGE WAS 120,344.
NHTSA ODI #10586752
27,873 miles · Mar 20, 2014
Suspension
TL* THE CONTACT OWNS 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WHEEL BEARINGS AND SWAY BAR FAILED EVERY 20,000 MILES. THE EXACT REPLACEMENT HAD BEEN MADE ON THE VEHICLE APPROXIMATELY SIX TIMES. THE DEALER WAS NOT ABLE TO PROVIDE A CAUSE FOR THE RAPIDLY RECURRING FAILURE. THE MANUFACTURE WAS ALERTED OF THE FAILURE H…
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TL* THE CONTACT OWNS 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WHEEL BEARINGS AND SWAY BAR FAILED EVERY 20,000 MILES. THE EXACT REPLACEMENT HAD BEEN MADE ON THE VEHICLE APPROXIMATELY SIX TIMES. THE DEALER WAS NOT ABLE TO PROVIDE A CAUSE FOR THE RAPIDLY RECURRING FAILURE. THE MANUFACTURE WAS ALERTED OF THE FAILURE HOWEVER, DECLINED TO FURTHER ASSIST THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,873 AND THE CURRENT MILEAGE WAS 105,000.
NHTSA ODI #10573873
49,086 miles · Sep 19, 2013
EnginePower Train
NO 3RD GEAR! THE VAN HAS BEEN IN 6 TIMES FOR THE SAME PROBLEM!
NHTSA ODI #10544399
48,250 miles · Aug 8, 2013
Visibility/wiper
WHILE DRIVING IN THE DOWN POURING RAIN THE VEHICLE WIPERS CAME OFF CAUSING ME TO HAVE TO COME TO A SUDDEN STOP. *TR
NHTSA ODI #10534354
15,000 miles · Jul 30, 2013
Service Brakes
TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROX…
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TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
NHTSA ODI #10532673
3,500 miles · Mar 14, 2013
Vehicle Speed Control
IT HAS HAPPENED AT LEAST THREE DIFFERENT TIMES. I SET THE CURSE CONTROL AT APPROX. 60 MPH ON THE INTERSTATE AND SOMETIME WHILE DRIVING ON THE INTERSTATE, OCCASIONALLY THE SPEED WILL DROP DRAMATICALLY BELOW THE SET SPEED AND THEN START TO SPEED UP AGAIN BUT WAY PASTED THE 60 MPH SET. I HAVE TO DIS ENGAGE THE CRUISE CONTROL TO S…
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IT HAS HAPPENED AT LEAST THREE DIFFERENT TIMES. I SET THE CURSE CONTROL AT APPROX. 60 MPH ON THE INTERSTATE AND SOMETIME WHILE DRIVING ON THE INTERSTATE, OCCASIONALLY THE SPEED WILL DROP DRAMATICALLY BELOW THE SET SPEED AND THEN START TO SPEED UP AGAIN BUT WAY PASTED THE 60 MPH SET. I HAVE TO DIS ENGAGE THE CRUISE CONTROL TO STOP THE SPEED UP. I HAVE MENTIONED THIS TO THE FORD GARAGE, BUT THEY SAY THEY KNOW OF NO ISSUES WITH CRUISE CONTROL. I THINK THIS COULD BE A VERY DANGEROUS SITUATION IF NOT CORRECTED. *TR
Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.
Consequence & remedy
Consequence: If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012. Owners may contact Ford at 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Ford Transit Connect Problems, Complaints & Recalls | Skip That Year