1996 Ford Thunderbird

TL* THE CONTACT OWNS A 1996 FORD THUNDERBIRD. THE CONTACT WAS DRIVING 30 MPH WHEN HE NOTICED AN ABNORMALLY STRONG COOLANT ODOR. THE CONTACT THEN INSPECTED THE VEHICLE AND FOUND THAT THE ANTIFREEZE INTAKE MANIFOLD HAD FAILED. THE INTACT MANIFOLD WAS CRACKED AND CAUSING ANTIFREEZE TO SPILL. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.

INTAKE (PLASTIC) CRACKS ;LEAVING FAMILY AND I STRANDED ON 30 MILE STRETCH OF HIGHWAY WITH NO HOUSES OR BUSINESS. TOWED TO STATION AND FIXED RECALLED INTAKE. TAXI COST HOME AND BACK 2 DAYS LATER TO RETRIEVE CAR SOON STARTED HAVING HEATER COIL LEAKS AND OVERHEATING;ANTIFREEZE CAUSING HEADACHES. ALMOST $1000.00 TO REPLACE 30 DOLLAR PART(DASH BOARD AND CONSOLE REMOVED AND AIR CONDITION UNIT DISCONNECTED AND RECHARGED) DEALER TOOK COST OF NEXT 2 REPLACEMENT HEATER COILS AND IT STILL NEEDS 4TH;NO HEAT;STILL LEAKS ANTIFREEZE INSIDE CAR. INTAKE MANIFOLD(PLASTIC) CRACKED AGAIN;OVERHEATED AND BURNT ME THIS TIME ALSO CAUSING SERIOUS DAMAGE TO CAR;VERY COSTLY WHICH I GUESS WE THE CONSUMER WILL HAVE TO BEAR. HOW MANY COMPLAINTS DOES IT TAKE? *TR

TL* - THE CONTACT WANTED TO HAVE REPAIR DONE TO 1996 FORD THUNDERBIRD, HOWEVER SERVICE BULLETIN #97M91, DATED JAN 19, 1998 (NHTSA ITEM NUMBER: 605621) EXPIRED AND FORD CHARGED FOR THE REPAIRS. THE MILEAGE AT THE TIME OF THE FAILURE WAS 80000. THE CONTACT SAID THAT THE SERVICE BULLETIN WAS FOR THE INTAKE MANIFOLD. THE CONTACT WROTE TO FORD. THE REFUSED TO HONOR THE SERVICE BULLETIN. *AK UPDATED 2/6/2007 - *NM

COMPLIANT IS THAT THROUGH MY INSURANCE PROVIDER I WAS ALERTED TO TWO RECALLS THAT SHOULD BE AT LEAST LOOKED INTO ON MY AUTO. THE FIRST IS THE BLOWER ON THE CLIMATE CONTROL BEGAN TO WORK ERRATICALLY AND NOW IT DOES NOT WORK AT ALL. MEANING THAT MY DEFROSTING DOES NOT WORK AT ALL. THE OTHER AND MORE SERIOUS IS THAT THE DRIVERS SIDE DOOR LATCH STICKS AT SMACKS AGAINST THE PEG AND DOES NOT LATCH PROPERLY OR AT ALL, UNLESS THE LATCH IS MANUALLY LIFTED. BOTH OF THESE ARE RECALLS FOR OTHER T-BIRDS BUT SOMEHOW MINE SLIPPED THROUGH. VIN IS [XXX]. IF THESE ARE SUCH COMMON PROBLEMS WHY WEREN'T ALL THE T-BIRDS RECALLED? I AM LOOKING AT OVER 600.00 TO REPLACE THESE PARTS. WHICH IS IRRITATING WHEN FORD SHOULD BE FIXING IT'S KNOWN PROBLEMS. *NM UPDATED 07/16/2012 * JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT*: THE CONTACT STATED THE INTAKE MANIFOLD CRACKED AND CAUSED THE VEHICLE TO OVERHEAT WITHOUT PRIOR WARNING. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP PERSONNEL SUGGESTED THE MANIFOLD CRACKED DUE TO THE COMPOSITE PLASTIC USED IN MANUFACTURING. THE MANIFOLD WAS REPLACED WITH AN AFTER MARKET MANIFOLD MADE OF METAL MATERIAL. *NM

I HAD A 96 T-BIRD THAT MY DAUGHTER NOW OWNS. THE PLASTIC MANIFOLD CRACKED LAST SPRING CAUSING ME TO BE STRANDED ON THE HIGHWAY. MY SISTER TOWED ME TO HER HOUSE WHERE THE VEHICLE SAT UNTIL I GOT A NEW MANIFOLD FOR ABOUT $289 ONLINE. I INSTALLED IT MYSELF TAKING ME ABOUT 2 DAYS AND DRIVING 45 MILES EACH WAY TWICE TO MY SISTER'S HOUSE. OLD PART WAS DISCARDED. *NM

INTAKE MANIFOLD CRACKED. THIS PART WAS MADE OUT OF NYLON AND IS A KNOWN DEFECTIVE PART INSTALLED AT THE FACTORY. FORD MOTOR COMPANY REFUSED TO REIMBURSE STATING THAT THERE WAS A CUSTOMER SATISFACTION ACTION IN 1996. SINCE THE PROBLEM WAS DUE TO A KNOWN DEFECTIVEPART I THINK IT SHOULD BE COVERED FOR LIFE OF THE VEHICLE. LATER FORD REDISIGNED THE PART USING ALUMINUM INSTEAD OF NYLON. *NM