2011 Ford Taurus

I HAVE THE TAURUS SHO WITH THE ECOBOOST ENGINE. THE VEHICLE OCCASIONALLY SHUTTERS WHEN ACCELERATING FROM A STOP OR LOW SPEEDS. IT WILL "MISS" AND THEN "CATCH" AND ACCELERATE WHEN PRESSING THE GAS PEDAL. THIS OCCURS RANDOMLY AND IN NO PATTERN AT ALL. I TOOK THE VEHICLE TO THE DEALER IN DECEMBER 2012 AND THEY CLAIMED THEY COULD NOT REPLICATE THE ISSUE. THEY INDICATED NO AWARENESS THAT THIS WAS A "KNOWN ISSUE" WITH THE CAR (I HAVE THE SERVICE RECEIPT IF NEEDED). THIS HAS OCCURRED SINCE PURCHASING THE CAR WITH ~9,000 MILES ON IT IN MARCH OF 2012. THIS ALSO OCCURS RARELY AT HIGHER SPEEDS. OCCASIONALLY THE CRUISE CONTROL WILL CANCEL AND THE CAR WILL SHUTTER AT HIGHWAY SPEEDS. THIS HAPPENS MUCH LESS FREQUENTLY THAN WHEN THE CAR IS AT LOW SPEEDS OR A STOP. I READ A USA TODAY ARTICLE TODAY THAT OTHER OWNERS OF THE ECOBOOST 3.5L V6 ARE COMPLAINING ABOUT THIS. IT IS DEFINITELY A PROBLEM WITH MY CAR, AND THE DESCRIPTION PROVIDED IN THE ARTICLE DESCRIBES MY PROBLEM EXACTLY. *TR

MY 2011 TAURUS SHO HAS 20 INCH RIMS AND AN ALL-WHEEL DRIVE SYSTEM, BUT ONLY AFTER 20,000 I HAVE TO CHANGE MY TIRES BECAUSE THEY WEAR OFF IN THE INSIDE CORNERS ON ALL FOUR TIRES. IT IS LIKE IF THE WHEELS ARE SLIGHTLY SLANTED ANDTHEY WEAR OFF ONLY ON THAT AREA. FORD HAS KNOWLEDGE OF THIS SITUATION AND HAVE MADE ME TAKE THE CAR FOR ALIGNMENT, TIRE PRESSURE AND TIRE ROTATION EVERY 3,000 MILES, BUT THIS HAS NOT HELPED AT ALL. THE CAR HAS HAD 4 SET OF TIRES IN THE LAST 54,000 AND THEY INSIST IT IS NOT CAUSED BECAUSE OF CAR DEFFECTS. IF I AM NOT CONSTANTLY CHECKING THE TIRES BECAUSE I FEAR THAT I AM GOING TO GET AFLAT OR COULD EXPLODE IN THE MIDDLE OF THE HIGHWAY AND CAUSE AN ACCIDENT. PELASE HELP ME. I HAVE TRIED EVERYTHING POSSIBLE WITH THEM AND I AM IN THE PROCESS OF FILING A COMPLAINT AGAINST THEM, BUT ANYTHING THAT YOU CAN DO WILL BE DEEPLY APPRECIATED. *TR

I PURCHASED MY VEHICLE ADN AFTER ONLY 15,000 MILES I VISITED THE DEALER FOR A GRINDING SOUND ON THE BRAKES. FORD RECOMMENDED THAT I HAD TO PAY FOR REPAIR ON THE BRAKES BECAUSE THE PADS WERE ALMOST GONE AND I TOLD THEM THAT IT WAS IMPOSSIBLE BECAUSE I DO NOT BRAKE THAT MUCH SINCE I USE THE VEHICLE IN THE HIGHWAY MOST OF THE TIME. AFTER THE CAR WAS REPAIRED I HAD TO BRING THE VEHICLE BACK FOR BRAKE REPAIR ONLY AFTER 4,000 ADDITIONAL MILES AND THEY TOLD ME THE BRAKES WERE FINE, BUT I TOLD THEM THAT THE BRAKES WERE FAILING BECAUSE THE I HAD DIFFICULTY BRAKING AND HAD TO PRESS THEM TOO HARD TO FULLY STOP. I HAVE ALMOST CRASHED A COUPLE OF TIMES, BUT I FEAR THAT IF I HAVE TO PERFORM AN EMERGENCY STOP WHILE THE BRAKES ARE HOT I WILL CRASH. I TOOK THE VEHICLE FOR A SECOND PROFESSIONALO OPINION AND THEY TOLD ME THAT THE VEHICLE IS TOO HEAVY FOR THE BRAKING SYSTEM. IN ADDITION, FORD MODIFIED THE BRAKE SYSTEM IN 2013 MODELS AND ADDED 30% MORE BRAKING SPACE ON THEIR ROTORS. I BELIEVE THEY KNOW ABOUT THIS DEFECT AND HAVE IGNORED THIS SITUATION. THEY HAVE WORKED ON THE CAR MORE THAN SIX TIMES AND NOTHING. WHEN THE BRAKES GET HOT THE ROTORS GET "CRYSTALIZED" AND THEN A HUMMING GRINDING SOUND STARTS FOLLOWED BY "SPONGE LIKE FEELING" ON THE BRAKE PEDAL. I HAVE CHANGED THE PADS IN THREE OCCASIONS AND THE CAR HAS ONLY 54,000. I AM GOING TO FILE A COMPLAINT WITH THE CONSUMER DEPARTMENT BECAUSE THEY REFUSE TO TAKE THE CAR BACK. I EVEN HAD TO PURCHASE A NEW VEHICLE BECAUSE I FEAR FOR MY SAFETY AND MY PASSENGERS. PLEASE HELP ANY WAY YOU CAN. THESE PEOPLE ARE JUST RECKLESS. THIS IS A 365 HORSEPOWER TWIN TURBO TAURUS AND IT DOES NOT PROPERLY STOP AFTER THE ROTORS "CRYSTALIZE" I HAVE TRIED EVERYTHING WITH THEM. THIS IS SUPPOSED TO BE THEIR "TOP OF THE" LINE MODEL. *TR

OUR TAURUS BRAKES SQUEAK LOUDLY IN EITHER FORWARD OR REVERSE. THEY ALSO GRIND WHEN COMING TO A MODERATE STOP. HAVE TAKEN TO DEALER 4 TIMES AND EVEN HAVE A CUSTOMER CASE NUMBER WITH FORD. IT SOUNDS LIKE A 72 PINTO WITH 200,000 MILES ON IT; NOT A BRAND NEW CAR! FORD DEALER HEARD THE NOISE BUT WAS TOLD BY FORD THAT THIS IS "NORMAL" ON THIS MODEL. I'M AFRAID TO DRIVE THE CAR AND EVEN MORE FEARFUL TO LET MY TWO TEENAGE DRIVER GET BEHIND THE WHEEL OF THIS CAR FOR FEAR SOMETHING MAY HAPPEN WHILE THEY ARE DRIVING IT. FORD DOES NOT SEEM TO CAR. I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND HAVE PURCHASED AT LEAST 5 NEW FORDS IN THE LAST 10 YEARS. I'M GOING TO HAVE TO RETHINK THAT DECISION. NO ONE SEEMS TO CARE OR EVEN WANTS TO LOOK FARTHER INTO THIS EVEN THOUGH THE DEALER HAS HEARD AND VERIFIED THE NOISE. THEY STILL CONTINUE TO MAINTAIN THAT THIS NOISE IS "NORMAL". *TR

RENTED A 2011 FORD TAURUS IN MAUI; DRIVING BACK FROM HANA AFTER DARK, WE COULDN'T SEE THE RIGHT SIDE OF THE ROAD BECAUSE OF THE HEADLIGHTS, WHICH APPEARED TO BE SEVERELY OUT OF ADJUSTMENT --- THEY AIMED LEFT. THE ROAD IS NARROW, SO WE SLOWED TO 25MPH, +/-; WE HIT THE END OF A BROKEN CURB, DESTROYING THE RIGHT FRONT TIRE. THE RENTAL COMPANY IS HITTING US $800 FOR A $400 FACTORY MAG WHEEL, PLUS A NEW TIRE. WE COULD HAVE QUITE EASILY GONE OVER THE EDGE INTO THE OCEAN, CONSIDERING WE COULDN'T SEE THE EDGE OF THE ROAD; SOMEBODY DRIVING A 2011 TAURUS SOUTHBOUND ON CALIFORNIA HIGHWAY 1 AFTER DARK WOULD BE PUTTING THEIR LIFE IN JEOPARDY. *TR

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT HARD WHEN SHIFTING GEARS. IN ADDITION, THE VEHICLE WOULD SHAKE VIOLENTLY WHEN ENGAGING IN GEAR AND ACCELERATING OVER 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS RESPONDING TO HER SPECIFIC DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO FURTHER INSPECT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE CURRENT MILEAGE WAS APPROXIMATELY 24,700.

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ACCELERATED WHILE SHIFTING FROM PARK INTO DRIVE. THE CONTACT STATED THAT THE VEHICLE DID NOT COME TO STOP UNTIL IT CRASHED INTO AN ISLAND IN A PARKING LOT AND BLEW OUT THE TWO FRONT TIRES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT AN ENGINEER WOULD EXAMINE THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 13,000. UPDATED 8/6/12 *CN THE CONSUMER STATED THE VEHICLE IS LEASED FROM WINNER FORD. A POLICE REPORT WAS FILED. THERE WAS OTHER DAMAGE TO THE VEHICLE IN ADDITION TO THE TIRES. UPDATED 08/15/2012 *JS

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT HE COULD TURN OFF THE IGNITION EVEN IF THE VEHICLE WAS NOT SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 6/7/12 *CN