Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports2 fire reports10 injury reports

Service Brakes complaints

12 reports

Clear category filter

15,000 miles · Feb 12, 2013

Service Brakes

Read full complaint

I PURCHASED MY VEHICLE ADN AFTER ONLY 15,000 MILES I VISITED THE DEALER FOR A GRINDING SOUND ON THE BRAKES. FORD RECOMMENDED THAT I HAD TO PAY FOR REPAIR ON THE BRAKES BECAUSE THE PADS WERE ALMOST GONE AND I TOLD THEM THAT IT WAS IMPOSSIBLE BECAUSE I DO NOT BRAKE THAT MUCH SINCE I USE THE VEHICLE IN THE HIGHWAY MOST OF THE TIME. AFTER THE CAR WAS REPAIRED I HAD TO BRING THE VEHICLE BACK FOR BRAKE REPAIR ONLY AFTER 4,000 ADDITIONAL MILES AND THEY TOLD ME THE BRAKES WERE FINE, BUT I TOLD THEM THAT THE BRAKES WERE FAILING BECAUSE THE I HAD DIFFICULTY BRAKING AND HAD TO PRESS THEM TOO HARD TO FULLY STOP. I HAVE ALMOST CRASHED A COUPLE OF TIMES, BUT I FEAR THAT IF I HAVE TO PERFORM AN EMERGENCY STOP WHILE THE BRAKES ARE HOT I WILL CRASH. I TOOK THE VEHICLE FOR A SECOND PROFESSIONALO OPINION AND THEY TOLD ME THAT THE VEHICLE IS TOO HEAVY FOR THE BRAKING SYSTEM. IN ADDITION, FORD MODIFIED THE BRAKE SYSTEM IN 2013 MODELS AND ADDED 30% MORE BRAKING SPACE ON THEIR ROTORS. I BELIEVE THEY KNOW ABOUT THIS DEFECT AND HAVE IGNORED THIS SITUATION. THEY HAVE WORKED ON THE CAR MORE THAN SIX TIMES AND NOTHING. WHEN THE BRAKES GET HOT THE ROTORS GET "CRYSTALIZED" AND THEN A HUMMING GRINDING SOUND STARTS FOLLOWED BY "SPONGE LIKE FEELING" ON THE BRAKE PEDAL. I HAVE CHANGED THE PADS IN THREE OCCASIONS AND THE CAR HAS ONLY 54,000. I AM GOING TO FILE A COMPLAINT WITH THE CONSUMER DEPARTMENT BECAUSE THEY REFUSE TO TAKE THE CAR BACK. I EVEN HAD TO PURCHASE A NEW VEHICLE BECAUSE I FEAR FOR MY SAFETY AND MY PASSENGERS. PLEASE HELP ANY WAY YOU CAN. THESE PEOPLE ARE JUST RECKLESS. THIS IS A 365 HORSEPOWER TWIN TURBO TAURUS AND IT DOES NOT PROPERLY STOP AFTER THE ROTORS "CRYSTALIZE" I HAVE TRIED EVERYTHING WITH THEM. THIS IS SUPPOSED TO BE THEIR "TOP OF THE" LINE MODEL. *TR

NHTSA ODI #10497911

Mileage unknown · Feb 1, 2013

Service Brakes

Read full complaint

OUR TAURUS BRAKES SQUEAK LOUDLY IN EITHER FORWARD OR REVERSE. THEY ALSO GRIND WHEN COMING TO A MODERATE STOP. HAVE TAKEN TO DEALER 4 TIMES AND EVEN HAVE A CUSTOMER CASE NUMBER WITH FORD. IT SOUNDS LIKE A 72 PINTO WITH 200,000 MILES ON IT; NOT A BRAND NEW CAR! FORD DEALER HEARD THE NOISE BUT WAS TOLD BY FORD THAT THIS IS "NORMAL" ON THIS MODEL. I'M AFRAID TO DRIVE THE CAR AND EVEN MORE FEARFUL TO LET MY TWO TEENAGE DRIVER GET BEHIND THE WHEEL OF THIS CAR FOR FEAR SOMETHING MAY HAPPEN WHILE THEY ARE DRIVING IT. FORD DOES NOT SEEM TO CAR. I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND HAVE PURCHASED AT LEAST 5 NEW FORDS IN THE LAST 10 YEARS. I'M GOING TO HAVE TO RETHINK THAT DECISION. NO ONE SEEMS TO CARE OR EVEN WANTS TO LOOK FARTHER INTO THIS EVEN THOUGH THE DEALER HAS HEARD AND VERIFIED THE NOISE. THEY STILL CONTINUE TO MAINTAIN THAT THIS NOISE IS "NORMAL". *TR

NHTSA ODI #10496045

Official recalls

16V247000 · Air Bags:frontal

Apr 26, 2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

15V340000 · Steering:electric Power Assist System

Jun 2, 2015

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence & remedy

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

15V040000 · Structure:body:door

Jan 28, 2015

Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence & remedy

Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.

14V285000 · Exterior Lighting

May 29, 2014

Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.

Consequence & remedy

Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.