NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,426 reports139,500 miles · Feb 23, 2013
Air Bags
CAR WAS NOT MOVING, WAITING FOR A TRAFFIC LIGHT TO TURN LEFT IN A LONG LINE OF CARS WHEN SIDE AIRBAGS UNEXPECTEDLY DEPLOYED FOLLOWED BY THE THE FRONT DRIVER-SIDE AIR BAG. LUCKILY I WAS NOT INJURED, THOUGH DISORIENTED, DEAF AND BLIND FOR A MINUTE OR SO FROM THE EXPLOSIONS AND SMOKE IN THE CAR THE YELLOW AIR BAG SENSOR WARNIN…
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CAR WAS NOT MOVING, WAITING FOR A TRAFFIC LIGHT TO TURN LEFT IN A LONG LINE OF CARS WHEN SIDE AIRBAGS UNEXPECTEDLY DEPLOYED FOLLOWED BY THE THE FRONT DRIVER-SIDE AIR BAG. LUCKILY I WAS NOT INJURED, THOUGH DISORIENTED, DEAF AND BLIND FOR A MINUTE OR SO FROM THE EXPLOSIONS AND SMOKE IN THE CAR THE YELLOW AIR BAG SENSOR WARNING LIGHT WAS TURNING ON AND OFF FOR A YEAR SO I AM GUILTY OF POOR MAINTENANCE , BUT TALKING TO MY FRIENDS I FOUND OUT THAT IT IS NOT THAT UNCOMMON AND I THINK THAT SOMETHING NEEDS TO BE DONE SINCE NEXT TIME THIS EXPLOSION CAN HAPPEN TO SOMEBODY ELSE WHILE DRIVING ON A HIGHWAY. *TR
NHTSA ODI #10499761
75,000 miles · Feb 11, 2013
Suspension
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE PASSENGER SIDE COIL SPRING FRACTURED AND DESTROYED THE FRONT PASSENGER SIDE TIRE. THE CONTACT STATED THAT HE ORDERED A SPRING AND A STRUT AND WOULD PERSONALLY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL…
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TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE PASSENGER SIDE COIL SPRING FRACTURED AND DESTROYED THE FRONT PASSENGER SIDE TIRE. THE CONTACT STATED THAT HE ORDERED A SPRING AND A STRUT AND WOULD PERSONALLY REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
NHTSA ODI #10497767
134,345 miles · Feb 7, 2013
Suspension
I HAVE HAD TO REPLACE ALL THE COIL SPRINGS ON MY 2002 FORD TAURUS. I WAS LUCKY NOT TO BE ON THE HIGHWAY WHEN THE FRONT ONE BROKE. I WAS MORE OR LESS SETTING IDLE WHEN IT BROKE. THE SPRING WENT THROUGH THE TIRE. I HAVE BEEN TOLD OTHER PEOPLE HAVE HAD THE SAME PROBLEM. FORD MOTOR COMPANY SHOULD HAVE TO DO SOMETHING ABOUT IT.…
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I HAVE HAD TO REPLACE ALL THE COIL SPRINGS ON MY 2002 FORD TAURUS. I WAS LUCKY NOT TO BE ON THE HIGHWAY WHEN THE FRONT ONE BROKE. I WAS MORE OR LESS SETTING IDLE WHEN IT BROKE. THE SPRING WENT THROUGH THE TIRE. I HAVE BEEN TOLD OTHER PEOPLE HAVE HAD THE SAME PROBLEM. FORD MOTOR COMPANY SHOULD HAVE TO DO SOMETHING ABOUT IT. *TR
NHTSA ODI #10496688
159,000 miles · Feb 6, 2013
Suspension
THE VEHICLE WAS PARKED IN GARAGE WHEN THIS INCIDENT HAPPENS. I HEARD A LOUD NOISE AND NOTICED FRONT DRIVER SIDE TIRE BLEW. AFTER I REMOVED THE TIRE I REALIZE THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. AS I THINK IT IS A SAFETY CONCERN I CALLED FORD INFORMING THIS INCIDENT. THE VEHICLE WAS TOWED TO A …
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THE VEHICLE WAS PARKED IN GARAGE WHEN THIS INCIDENT HAPPENS. I HEARD A LOUD NOISE AND NOTICED FRONT DRIVER SIDE TIRE BLEW. AFTER I REMOVED THE TIRE I REALIZE THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. AS I THINK IT IS A SAFETY CONCERN I CALLED FORD INFORMING THIS INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL GARAGE AND MY MECHANIC ADVISED TO CHANGE BOTH SIDES OF FRONT COIL SPRINGS AND STRUTS. THE VEHICLE WILL BE REPAIRED IN TWO DAYS. *TR
NHTSA ODI #10496659
90,000 miles · Jan 28, 2013
Suspension
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE TIRE WAS SHREDDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE COIL SPRINGS …
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TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE TIRE WAS SHREDDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE MECHANIC ADVISED THAT THE COIL SPRINGS, STRUTS AND SWAY BARS NEEDED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
NHTSA ODI #10494989
95,116 miles · Jan 28, 2013
Suspension
LEFT FRONT COIL SPRING CAME LOOSE AND SHREDDED TIRE ON 2002 FORD TAURUS WAGON WITH 95,116 MILES. FORD CUSTOMER SERVICE REPRESENTATIVES [XXX] SAID THAT THIS FAILURE WAS NOT RELATED TO NHTSA RECALL 04V33200 FOR DEFECTIVE COIL SPRINGS ON 1999-2001 FORD TAURUS. FORD REFUSED TO PAY FOR THE REPAIR. INFORMATION REDACTED PURSUANT T…
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LEFT FRONT COIL SPRING CAME LOOSE AND SHREDDED TIRE ON 2002 FORD TAURUS WAGON WITH 95,116 MILES. FORD CUSTOMER SERVICE REPRESENTATIVES [XXX] SAID THAT THIS FAILURE WAS NOT RELATED TO NHTSA RECALL 04V33200 FOR DEFECTIVE COIL SPRINGS ON 1999-2001 FORD TAURUS. FORD REFUSED TO PAY FOR THE REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10494948
144,240 miles · Jan 4, 2013
Fuel/propulsion SystemVehicle Speed Control
WHILE DRIVING WITH THE CRUISE CONTROL OFF. NORMAL ACCELERATION UP TO HIGHWAY SPEEDS, UPON RELEASING THE GAS PEDAL THE THROTTLE STUCK OPEN AND THE CAR WOULD NOT DECELERATE WITHOUT HEAVY BRAKING. PULLED OFF THE ROAD AND SHUT OFF ENGINE. DISCOVERED THAT THE CRUISE CONTROL CABLE HAD PUSHED ITSELF BACK OUT OF A LOCKING FERRULE THA…
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WHILE DRIVING WITH THE CRUISE CONTROL OFF. NORMAL ACCELERATION UP TO HIGHWAY SPEEDS, UPON RELEASING THE GAS PEDAL THE THROTTLE STUCK OPEN AND THE CAR WOULD NOT DECELERATE WITHOUT HEAVY BRAKING. PULLED OFF THE ROAD AND SHUT OFF ENGINE. DISCOVERED THAT THE CRUISE CONTROL CABLE HAD PUSHED ITSELF BACK OUT OF A LOCKING FERRULE THAT IS SUPPOSED TO HOLD IT IN PLACE WITH PLASTIC TABS, AND LODGED SIDEWAYS SO THE THROTTLE WAS BEING HELD OPEN. PUT THE CABLE BACK IN PLACE AND IT APPEARED TO BE PROPERLY SEATED BUT THE SAME THING HAPPENED TWICE MORE BEFORE I COULD GET THE VEHICLE HOME. THE PLASTIC TABS HAVE BECOME BRITTLE AND BROKEN AND NO LONGER PROPERLY HOLD THE CRUISE CONTROL CABLE FERRULE TIGHTLY IN ITS SOCKET. I SEE NOW FROM INTERNET RESEARCH THAT I COULD HAVE COMPLETELY DISCONNECTED THE CABLE TO COMPLETELY ALLEVIATE THE PROBLEM. BUT IN THE DARK & COLD AND BEING UNFAMILIAR WITH THE MECHANICS OF THIS PARTICULAR VEHICLE I DIDN'T HAVE THAT KNOWLEDGE AT THE TIME. UPON A BIT OF INTERNET RESEARCH I SEE THIS IS A FAIRLY COMMON FAILURE MODE FOR THIS PARTICULAR PART ON 2001-2006 FORD TAURUS' AND OTHER FORDS THAT USE A SIMILAR MECHANICAL CRUISE CONTROL METHOD. I CAN'T BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS ISSUE... THIS IS A MAJOR SAFETY ISSUE AND COULD EASILY CAUSE A CRASH AND FATALITIES. IT WAS A PRETTY UNNERVING EXPERIENCE AND I'M FAMILIAR WITH CARS AND HAVE BEEN DRIVING OVER 35 YEARS... I'D HATE TO HAVE THIS HAPPEN TO AN INEXPERIENCED DRIVER. *TR
NHTSA ODI #10491470
160,000 miles · Jan 2, 2013
Suspension
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, HE HEARD A LOUD NOISE. UPON INSPECTION, IT WAS FOUND THAT THE FRONT PASSENGER SIDE COIL SPRING HAD FAILED, PUNCTURING THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED.…
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TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, HE HEARD A LOUD NOISE. UPON INSPECTION, IT WAS FOUND THAT THE FRONT PASSENGER SIDE COIL SPRING HAD FAILED, PUNCTURING THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
NHTSA ODI #10490712
40,000 miles · Dec 29, 2012
Electrical SystemVisibility/wiper
THIS IS AN APPARENT PROBLEM WITH MANY OF THE FORD TAURUSES WHERE THE HEATER JUST STOPS WORKING. EACH TIME IT STOPS WORKING IT SEEMS TO COST OVER 2,000.00 TO FIX THE ISSUE. THE ACTUATOR MOTOR, THE HEATER CORE, AND THE BLOWER DOOR ALL CONTINUE TO BE AFFECTED. EVEN AFTER REPAIR IT SEEMS THAT IT WILL ONLY WORK FOR ABOUT 1 YEAR BEFOR…
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THIS IS AN APPARENT PROBLEM WITH MANY OF THE FORD TAURUSES WHERE THE HEATER JUST STOPS WORKING. EACH TIME IT STOPS WORKING IT SEEMS TO COST OVER 2,000.00 TO FIX THE ISSUE. THE ACTUATOR MOTOR, THE HEATER CORE, AND THE BLOWER DOOR ALL CONTINUE TO BE AFFECTED. EVEN AFTER REPAIR IT SEEMS THAT IT WILL ONLY WORK FOR ABOUT 1 YEAR BEFORE IT NEEDS TO BE FIXED AGAIN. JUST OUTSIDE OF THE WARRANTY PERIOD. WE HAVE REPLACED THE HEATER SYSTEM 3 TIMES AND IT JUST DID IT AGAIN. RESEARCH ON LINE SHOWS THAT THIS IS A SIGNIFICANT ISSUE WITH MANY OF THE FORD PRODUCTS THAT USE THE HEATER SET UP LIKE THE TAURUS. IT MAY ALSO INCLUDE THE FOR F150 TRUCK WITH A SIMILAR PROBLEM. *TR
NHTSA ODI #10490434
Mileage unknown · Dec 28, 2012
Vehicle Speed Control
FIRST INCIDENT OF THROTTLE CABLE BECOMING STUCK AND CAUSING ACCELERATION TOOK PLACE WHILE MERGING ONTO I-25 FROM UNIVERSITY BLVD IN DENVER, CO. ACCELERATED TO HIGHWAY SPEED (60 MPH), HOWEVER, ONCE THE ACCELERATOR PEDAL WAS NO LONGER DEPRESSED, THE VEHICLE CONTINUED TO ACCELERATE UP TO APPROXIMATELY 70 MPH. EXITED INTERSTATE AT C…
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FIRST INCIDENT OF THROTTLE CABLE BECOMING STUCK AND CAUSING ACCELERATION TOOK PLACE WHILE MERGING ONTO I-25 FROM UNIVERSITY BLVD IN DENVER, CO. ACCELERATED TO HIGHWAY SPEED (60 MPH), HOWEVER, ONCE THE ACCELERATOR PEDAL WAS NO LONGER DEPRESSED, THE VEHICLE CONTINUED TO ACCELERATE UP TO APPROXIMATELY 70 MPH. EXITED INTERSTATE AT COLORADO BLVD AND HAD TO APPLY HEAVY PRESSURE TO BRAKE PEDAL AS THE VEHICLE CONTINUED TO TRY TO ACCELERATE. RPM'S WERE ABOUT 5,000 WHILE STOPPED, AND ONCE BRAKE PEDAL WAS RELEASED THE VEHICLE ONCE AGAIN ACCELERATED WITHOUT HE ACCELERATOR BEING DEPRESSED. RPM'S ONCE AGAIN CLIMBED WHEN VEHICLE WAS PUT IN PARK. UPON TURNING THE VEHICLE OFF AND INSPECTING THE ENGINE, IT WAS DISCOVERED THE THROTTLE CABLE HOUSING WAS BROKEN AND THE THROTTLE CABLE HAD COME LOOSE. TEMPORARY REPAIRS WERE MADE USING A HOSE CLAMP, HOWEVER, THE ACCELERATION HAS OCCURRED NUMEROUS TIMES (AT LEAST ONCE EVERY FEW MONTHS) SINCE THE FIRST INCIDENT. THE CABLE HOUSING HAS DEGRADED FURTHER, PROMPTING FIXES TO BE MADE TO THE THROTTLE CABLE WHENEVER AN INCIDENT OCCURS. *TR
NHTSA ODI #10490377
NHTSA investigations
4PE12033 · Speed Control Cable Damage
Opened Oct 24, 2012 · Closed Jun 26, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:cables; Vehicle Speed Control:cruise Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Additional source detail variants (3)
Vehicle Speed Control:cables
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Vehicle Speed Control:cruise Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Vehicle Speed Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
EA08018 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Jun 30, 2011
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. In total, ODI is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. ODI is also aware of four minor crashes related to the alleged defect resulting in one minor injury.With greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs (at all speeds), there have been no reported severe crashes, deaths or injuries related to the alleged defect. The real world consequences of these defective coil springs have been a small number of minor control problems that resulted in minor damage; suggesting that the effect of the defect on vehicle control is minor.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor this issue and will take further action if warranted by the circumstances. See the EA08-018 Engineering Analysis Closing Report for more details.
RP03001 · Brake/accelerator Pedal Application
Opened Oct 31, 2003 · Closed Mar 23, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:pedals And Linkages
MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL (02V-266) OF 369,000 MY 2000-2002 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE BRAKE AND ACCELERATOR PEDALS TO INSURE THAT THE SEPARATION BETWEEN THE PEDALS WAS AT LEAST 50MM..A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING RECALL 02V-266 DID NOT IDENTIFY ANY RECALL REMEDY COMPLAINTS OTHER THAN THE PETITIONER'S.MS. RODMAN?S VEHICLE WAS INSPECTED BY ODI USING FORD?S SPECIAL TOOL AND HER VEHICLE WAS FOUND TO EXCEED 50MM.ALSO, THE LATERAL MOVEMENT OF THE PEDALS WAS FOUND NOT TO BE EXCESSIVE RELATIVE TO OTHER COMPARABLE TAURUS AND SABLE VEHICLES.THEREFORE, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER REQUIRING FORD TO PROVIDE A DIFFERENT REMEDY FOR THIS DEFECT.IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.FOR ADDITIONAL INFORMATION CONCERNING THIS ANALYSIS, PLEASE REFER TO THE FEDERAL REGISTER NOTICE DATED MARCH 23, 2004 (VOL 69, NO 56, PAGES 13619-13620).
RQ03008 · Brake Light Switch Failure
Opened Oct 23, 2003 · Closed Mar 5, 2004
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Exterior Lighting:tail Lights; Exterior Lighting:tail Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Additional source detail variants (5)
Exterior Lighting:brake Lights
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:brake Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:tail Lights
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:tail Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
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