I HAVE A 2002 FORD TAURUS SES WITH 225,000 MILES. ONE DAY WHEN I WAS DRIVING THE CAR DOWN THE ROAD THE FRONT WINDOW GOT THIS PERFECT ROUND CRACK IT THE WINDOW THEN ALMOST SHATTERED. I DID NOT REPLACE IT YET TO SEE ABOUT A RECALL. *TR
2002 Ford Taurus
Owner reports · Recalls · Investigations
More warning signs than most Taurus years
Owner complaints for the 2002 Ford Taurus are substantially higher than the model-year median of 318.
About this comparison →How this year compares
Owner complaints by model year
Compare all Taurus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,229 reports with mileage · 197 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 962 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 98 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
98 reportsVEHICLE WAS RUNNING FINE. NEXT DAY, NO HEAT. I HAD A MECHANIC BACKFLUSH THE LINE AFTER WHICH I WAS ABLE TO GET SOME(VERY LITTLE) HEAT FOR ABOUT 1 MONTH JUST TO GET ME THROUGH THE WINTER. FOLLOWING YEAR, I HAD TO HAVE THE VEHICLE BACKFLUSHED AGAIN. SAME RESULTS, BUT NOW THE AC IS STAYING ON WITH THE VENT ON AND I HAVE NO HEAT ANY…
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VEHICLE WAS RUNNING FINE. NEXT DAY, NO HEAT. I HAD A MECHANIC BACKFLUSH THE LINE AFTER WHICH I WAS ABLE TO GET SOME(VERY LITTLE) HEAT FOR ABOUT 1 MONTH JUST TO GET ME THROUGH THE WINTER. FOLLOWING YEAR, I HAD TO HAVE THE VEHICLE BACKFLUSHED AGAIN. SAME RESULTS, BUT NOW THE AC IS STAYING ON WITH THE VENT ON AND I HAVE NO HEAT ANY WHERE BUT AT THE FLOOR BOARDS AND THAT IS VERY LITTLE TO NONE. A MECHANIC ADVISED ME THAT IT IS THE HEATER CORE AND WILL NEED TO BE REPLACED. OTHER COMPLAINTS ON THE HEATER CORE SOUND TO BE A RESULT OF AN INCIDENT I HAD: WHEN I BOUGHT THIS VEHICLE, I HAD A PROBLEM WITHIN 30 DAYS OF OWNERSHIP WHERE WATER WAS LEAKING UNDER THE HOOD FROM OUTSIDE. I WAS CHARGED FOR REPLACING A FAULTY COWLICK. THE DEALERSHIP TOLD ME THAT THIS PROBLEM WOULD CONTINUE TO HAPPEN WEEKLY WHEN THE CAR GOT WET IF THE COWLICK WAS NOT REPLACED. WHEN I QUESTIONED HOW THIS WAS POSSIBLE THAT I HAD THIS PROBLEM AND THEY NEVER HAD TO REPLACE THIS PART BEFORE; I WAS TOLD THE VEHICLE NEVER GOT WET WHILE IN THEIR OWNERSHIP,(OPEN LOT WITH NO GARAGES TO PROTECT VEHICLES FROM RAIN). I HAD TO PAY OUT OF POCKET TO HAVE THE PART REPLACED. *TR
WINDSHIELD DEVELOPS A LEAK PASSENGER SIDE. I'VE HAD THE BLOWER MOTOR REPAIRED AND THE WINDSHIELD RE-SEALED BUT IS LEAKING AGAIN. WATER PUDDLES IN THE PASSENGER FLOOR. HEATER LOOSES HEAT WHEN BLOWER SPEED IS TURNED UP, THINK THIS MAY BE RELATED TO WATER ISSUE AS WELL. HOPE SOMETHING CAN BE DONE THE WINDSHIELD IS GETTING LOOSE…
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WINDSHIELD DEVELOPS A LEAK PASSENGER SIDE. I'VE HAD THE BLOWER MOTOR REPAIRED AND THE WINDSHIELD RE-SEALED BUT IS LEAKING AGAIN. WATER PUDDLES IN THE PASSENGER FLOOR. HEATER LOOSES HEAT WHEN BLOWER SPEED IS TURNED UP, THINK THIS MAY BE RELATED TO WATER ISSUE AS WELL. HOPE SOMETHING CAN BE DONE THE WINDSHIELD IS GETTING LOOSE AND DANGEROUS. *TR
WATER LEAKS INTO THE HEATER BLOWER BOX WHEN RAINING AND THEN TO THE PASSENGER SIDE FLOOR INSIDE THE CABIN. THE WATER HAS SHORTED OUT THE BLOWER MOTOR RESISTOR AND THE BLOWER MOTOR. THIS ALSO CAUSED RUST TO FORM ON THE FAN, THE MOTOR AND RESISTOR PACK. *TR
I OWN A 2002 FORD TAURUS AND UNDERSTAND MANY PEOPLE HAVE HAD THIS SAME ISSUE. MY A/C BLOWER MOTOR STOPPED WORKING AND WAS FILLED WITH WATER WITH TRACES OF RUST. I REPLACED THE BLOWER CONTROL SWITCH, THE BLOWER RESISTOR BOARD, AND REMOVED AND REBUILT THE BLOWER MOTOR. THE AUTO PARTS STORE I BOUGHT THE REPLACEMENT COMPONENTS FROM…
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I OWN A 2002 FORD TAURUS AND UNDERSTAND MANY PEOPLE HAVE HAD THIS SAME ISSUE. MY A/C BLOWER MOTOR STOPPED WORKING AND WAS FILLED WITH WATER WITH TRACES OF RUST. I REPLACED THE BLOWER CONTROL SWITCH, THE BLOWER RESISTOR BOARD, AND REMOVED AND REBUILT THE BLOWER MOTOR. THE AUTO PARTS STORE I BOUGHT THE REPLACEMENT COMPONENTS FROM (DIRECTLY ACROSS THE STREET FROM THE FORD DEALER) TELLS ME THIS IS A COMMON OCCURRENCE. *TR
TL*THE CONTACT OWNS A 2002 FORD TAURUS. AFTER A HARD RAIN, WATER ACCUMULATES ON THE PASSENGER SIDE FLOORBOARD OF THE VEHICLE. IN ADDITION, THE HEATER BLOWER AND AIR CONDITIONER BLOWER ONLY OPERATE ON THE HIGH SETTING. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CONTACT BLOGGED AND DISCOVERED THE ISSUES WITH HER VEH…
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TL*THE CONTACT OWNS A 2002 FORD TAURUS. AFTER A HARD RAIN, WATER ACCUMULATES ON THE PASSENGER SIDE FLOORBOARD OF THE VEHICLE. IN ADDITION, THE HEATER BLOWER AND AIR CONDITIONER BLOWER ONLY OPERATE ON THE HIGH SETTING. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CONTACT BLOGGED AND DISCOVERED THE ISSUES WITH HER VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 89,000.
EVERY TIME IT RAINS HEAVY, I END UP WITH WATER ON THE PASSENGER FLOOR. THE DEFROST BLOWER MOTOR HAS SHORTED OUT THREE TIMES DUE TO THIS PROBLEM. I LOOKED ONLINE AND FOUND MANY MANY COMPLAINTS FROM FORD TAURUS OWNERS. DUE TO SOME KIND OF DEFECT,WATER GETS IN THE HEATING SYSTEM AND ENDS UP ON THE PASSENGER FLOOR. IT ALSO MAKES TH…
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EVERY TIME IT RAINS HEAVY, I END UP WITH WATER ON THE PASSENGER FLOOR. THE DEFROST BLOWER MOTOR HAS SHORTED OUT THREE TIMES DUE TO THIS PROBLEM. I LOOKED ONLINE AND FOUND MANY MANY COMPLAINTS FROM FORD TAURUS OWNERS. DUE TO SOME KIND OF DEFECT,WATER GETS IN THE HEATING SYSTEM AND ENDS UP ON THE PASSENGER FLOOR. IT ALSO MAKES THE DEFROST BLOWER MOTOR AND RESISTOR GO OUT. *TR
REFERENCE FORD TSB #04-15-3. I HAVE A 2002 FORD TAURUS SES WITH ONLY 39,000 MILES ON THE ODOMETER AND THE BLOWER MOTOR HAD TO BE REPLACED BECAUSE OF WATER LEAKING FROM THE BOTTOM OF THE WINDSHIELD INTO THE BLOWER MOTOR. I WAS TOLD BY A LOCAL FORD DEALER THAT THERE IS A RECALL #03V087000 ON THIS PROBLEM, BUT IT EXPIRED IN 2007,…
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REFERENCE FORD TSB #04-15-3. I HAVE A 2002 FORD TAURUS SES WITH ONLY 39,000 MILES ON THE ODOMETER AND THE BLOWER MOTOR HAD TO BE REPLACED BECAUSE OF WATER LEAKING FROM THE BOTTOM OF THE WINDSHIELD INTO THE BLOWER MOTOR. I WAS TOLD BY A LOCAL FORD DEALER THAT THERE IS A RECALL #03V087000 ON THIS PROBLEM, BUT IT EXPIRED IN 2007, SO I HAD NO CHOICE BUT TO PURCHASE A NEW MOTOR FOR $133.97, FORD PART #1F1Z-19805-AA. THIS IS EVIDENTLY AN ONGOING PROBLEM. THE INTERNET SITE I VISITED HAD 7 PAGES OF COMPLAINTS ABOUT THIS SAME SITUATION. THIS BECOMES A SAFETY ISSUE BECAUSE VISIBILITY IS IMPAIRED DUE TO THE FACT THAT NOW YOU DO NOT HAVE ANY WINDOW DEFROSTERS. I AM WRITING THIS COMPLAINT MAINLY TO SEE IF FORD WON'T EXTEND THE ABOVE MENTIONED RECALL NOTICE. *TR
2002 TAURUS CABIN LEAK ON PASSENGER SIDE THAT CAUSED MY BLOWER MOTOR TO SHORT OUT. 1/29/2009 THIS COMPLAINT IS LISTED UNDER RECALL 03V087000. IT IS ALSO LISTED UNDER COMPLAINT NUMBER 10228606 . THE FORD DEALER STATES THAT THIS IS A TECHNICAL SERVICE PROBLEM UNDER WILL NOT FIX IT UNDER RECALL 03V087000. THE VIN NUMBER FOR MY …
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2002 TAURUS CABIN LEAK ON PASSENGER SIDE THAT CAUSED MY BLOWER MOTOR TO SHORT OUT. 1/29/2009 THIS COMPLAINT IS LISTED UNDER RECALL 03V087000. IT IS ALSO LISTED UNDER COMPLAINT NUMBER 10228606 . THE FORD DEALER STATES THAT THIS IS A TECHNICAL SERVICE PROBLEM UNDER WILL NOT FIX IT UNDER RECALL 03V087000. THE VIN NUMBER FOR MY 2002 TAURUS IS 1FAHP5352G283392. I HAD THIS VEHICLE REPAIRED TODAY( JANUARY 29, 2009). THIS PROBLEM ONLY SHOWED UP AFTER I BEGAN PARKING THE VEHICLE ON THE OUTSIDE. I TRULY BELIEVE THAT FORD SHOULD REIMBURSE ME THE ENTIRE COST OF $315.59 IT COSTED TO FIX THIS PROBLEM. *TR
HEATER FAN BLOWER ONLY WORKED ON HIGHEST SPEED ONLY. I FOUND OUT FROM A SERVICE TECHNICIAN THAT THE PROBLEM WAS NOT A CONTROL SWITCH, BUT WAS A RESISTOR NETWORK P/N F6DZ 19A706 AA. I REPLACED THE PART AND PROBLEM WAS FIXED (TEMPORARILY). SAME PROBLEM RETURNED 5 MONTHS LATER (9/26/08). MORE INQUIRING AT THE DEALER REVEALED TH…
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HEATER FAN BLOWER ONLY WORKED ON HIGHEST SPEED ONLY. I FOUND OUT FROM A SERVICE TECHNICIAN THAT THE PROBLEM WAS NOT A CONTROL SWITCH, BUT WAS A RESISTOR NETWORK P/N F6DZ 19A706 AA. I REPLACED THE PART AND PROBLEM WAS FIXED (TEMPORARILY). SAME PROBLEM RETURNED 5 MONTHS LATER (9/26/08). MORE INQUIRING AT THE DEALER REVEALED THE PROBLEM SOURCE. WATER LEAKING THROUGH A HOLE NEAR CABIN AIR FILTER. TECHNICAL SERVICE BULLETIN TSB 04-15-3 EXPLAINS THE REMEDY AND REPAIR INSTRUCTIONS. REPLACED RESISTOR FOR SECOND TIME AND INSTALLED WEATHERSTRIP 4F1Z 54022A54 AA, AND PANEL 4F1Z 54018A16 BAA AND APPLIED SILICONE SEALANT IN THE LEAK HOLE. DID NOT REPLACE THE BLOWER MOTOR AT THIS TIME SINCE IT SEEMED TO BE WORKING. NOW 1/25/09 THE RESISTOR FAILED FOR THE 3RD TIME. WILL BE REPLACING THE RESISTOR AND BLOWER MOTOR SINCE IT APPEARS THE BLOWER IS SHORTED AND IS CAUSING REPEATED FAILURE OF THE RESISTOR NETWORK. I ARGUED WITH THE DEALER WB LINCOLN MERCURY THAT IT SHOULD BE A RECALL, BUT IT APPARENTLY WAS NOT CLASSIFIED AS SUCH. ONE FORD TECHNICIAN I SPOKE WITH AT THIS DEALER SAID HE HAD REPAIRED ABOUT A COUPLE HUNDRED OF THESE SAME DEFECTS HIMSELF. REFERENCE RECALL NUMBER 03V087000. *TR
Official recalls
304V106000 · Exterior Lighting:brake Lights:switch
Mar 2, 2004
CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.
Consequence & remedy
Consequence: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.
Remedy: DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
03V087000 · Visibility:windshield
Mar 10, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
Consequence & remedy
Consequence: POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.
02V266000 · Service Brakes, Hydraulic:pedals And Linkages
Oct 2, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.
Consequence & remedy
Consequence: THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.
Remedy: OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE SPACING IS FOUND TO BE LESS THAN 50 MM, THE DEALER WILL ADJUST THE PEDALS TO INCREASE THE DISTANCE BETWEEN THEM TO GREATER THAN 50 MM. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE12033 · Speed Control Cable Damage
Opened Oct 24, 2012 · Closed Jun 26, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control; Vehicle Speed Control:cables; Vehicle Speed Control:cruise Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Additional source detail variants (3)
Vehicle Speed Control:cables
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Vehicle Speed Control:cruise Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
Vehicle Speed Control
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the throttle's full return to idle when the accelerator pedal is released.Ford's program instructs dealers to inspect the Speed Control Cables and replace any with any portion of either collar retention tab missing.Dealers will install a Collar Reinforcement Clip at the Speed Control Cable collar in all vehicles. Figure 1 shows the location of the Speed Control Cable in the engine compartment and the proximity of the battery and air filter.The failure mode of the cable assembly is associated with the plastic collar used to secure the cable to a bracket near the throttle body (Figure 2).Damage to one or both retention tabs used to secure the cable ferrule within the collar may allow the ferrule to become disconnected from the collar when the throttle is opened during accelerator pedal application.Additional examples of Speed Control Cables with damaged collar retention tabs and partial ferrule displacement are shown in Figures 3 through 5.If the displacement pulls the ferrule completely out of the collar, the ferrule end may contact the face of the collar when the accelerator pedal is released and the throttle is returning to idle (Figure 6).This results in a throttle stuck at approximately 26-29% open.Testing conducted at NHTSA's Vehicle Research and Test Center found that brake booster vacuum may become depleted, resulting in reduced brake effectiveness, if the brake is applied repeatedly when the throttle is stuck at this position.Drivers who experienced this condition have reported being surprised that the engine speed did not drop as expected and in some cases misjudged the degree of braking required to slow the vehicle.Some drivers reported difficulty in braking the vehicle and responded by shifting to neutral or turning the engine off.One minor crash occurred when the vehicle contacted a roadside fence post after the driver responded to the stuck throttle by shifting the car to neutral, turning the engine off and coasting to the side of a roadway with no shoulder, resulting in approximately $400 damage to the vehicle.There were four crashes reported which were attributed to increased stopping distance caused by the increased engine power and/or reduced brake effectiveness, including two of the complaints to ODI.In one crash reported to ODI (VOQ 10516101), the subject vehicle allegedly hit the back end of a truck at approximately 40 mph causing about $2000 damage.In the other crash complaint to ODI (VOQ 10501834), the subject vehicle side-swiped a vehicle as the driver was unable to stop in time and attempted to maneuver around a line of vehicles stopped at a traffic light.When the tow truck driver subsequently started the incident vehicle, the engine was still racing and it was verified that the Speed Control Cable ferrule was stuck on the collar.After further investigation, ODI does not consider the crashes reported in VOQs 10456249 and 10159399 to be related to the Speed Control Cable problem.
EA08018 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Jun 30, 2011
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. In total, ODI is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. ODI is also aware of four minor crashes related to the alleged defect resulting in one minor injury.With greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs (at all speeds), there have been no reported severe crashes, deaths or injuries related to the alleged defect. The real world consequences of these defective coil springs have been a small number of minor control problems that resulted in minor damage; suggesting that the effect of the defect on vehicle control is minor.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor this issue and will take further action if warranted by the circumstances. See the EA08-018 Engineering Analysis Closing Report for more details.
RP03001 · Brake/accelerator Pedal Application
Opened Oct 31, 2003 · Closed Mar 23, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:pedals And Linkages
MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL (02V-266) OF 369,000 MY 2000-2002 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE BRAKE AND ACCELERATOR PEDALS TO INSURE THAT THE SEPARATION BETWEEN THE PEDALS WAS AT LEAST 50MM..A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING RECALL 02V-266 DID NOT IDENTIFY ANY RECALL REMEDY COMPLAINTS OTHER THAN THE PETITIONER'S.MS. RODMAN?S VEHICLE WAS INSPECTED BY ODI USING FORD?S SPECIAL TOOL AND HER VEHICLE WAS FOUND TO EXCEED 50MM.ALSO, THE LATERAL MOVEMENT OF THE PEDALS WAS FOUND NOT TO BE EXCESSIVE RELATIVE TO OTHER COMPARABLE TAURUS AND SABLE VEHICLES.THEREFORE, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER REQUIRING FORD TO PROVIDE A DIFFERENT REMEDY FOR THIS DEFECT.IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.FOR ADDITIONAL INFORMATION CONCERNING THIS ANALYSIS, PLEASE REFER TO THE FEDERAL REGISTER NOTICE DATED MARCH 23, 2004 (VOL 69, NO 56, PAGES 13619-13620).
RQ03008 · Brake Light Switch Failure
Opened Oct 23, 2003 · Closed Mar 5, 2004
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Exterior Lighting:tail Lights; Exterior Lighting:tail Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Additional source detail variants (5)
Exterior Lighting:brake Lights
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:brake Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:tail Lights
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
Exterior Lighting:tail Lights:switch
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND INJURIES, BUT THE COMPLAINT INFORMATION IS LIMITED TO MY 2001-02 VEHICLES THAT WERE NOT INCLUDED IN THE SCOPE OF RECALL 01V-078.)ON MARCH 1, 2004, FORD NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2000 THROUGH EARLY-2003 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS AND MY 2000 SUBJECT VEHICLES EQUIPPED WITH FIXED PEDALS (RECALL 04V-106).THE NOTIFICATION IDENTIFIED THREE FACTORS CONTRIBUTING TO BRAKE LIGHT CIRCUIT FAILURES:(1) CONTINUING GREASE CONTAMINATION ISSUES THAT PROMPTED 01V-078; (2) MISALIGNMENT OF THE BOOSTER ROD PIN AND THE BRAKE LIGHT SWITCH; AND (3) WIRE ASSEMBLY FATIGUE.THE FIRST TWO CONDITIONS WERE LIMITED TO VEHICLES WITH ADJUSTABLE PEDALS AND THE LATTER CONDITION AFFECTED VEHICLES WITH FIXED PEDALS.FORD WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE BRAKE LIGHT SWITCH AND ASSOCIATED WIRING REPLACED WITH A RE-DESIGNED BRAKE LIGHT SWITCH AND WIRING ASSEMBLY.
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