1996 Ford Taurus

THE COOLING SYSTEM FAILED WHILE I WAS WAITING IN LINE AT THE BANK, AND THREW OUT THE FREEZE PLUGS, I SURFED THE INTERNET TO SEE IF THE CAR HAD A RECALL AND FOUND OUT THAT IT DID AND THAT SEVERAL PEOPLE HAS HAD THE SAME PROBLEM AND WAS DENIED. THEY DENY HAVING A RECALL ON THE COOLING SYSTEM , WHICH REQUIRED A BYPASS KIT TO STOP THE CAR FROM RUNNING HOT. I ACTUALLY GOT THIS INFORMATION ON YOUR WEB SITE, I SHOWED THE RECALL PAPER TO THE DEALER AND THEY STILL DENIED IT, I HAD TO PAY FOR EXPENSIES OUT OF MY POCKET AND FOR THE RENTAL CAR. THE RECALL WAS IN 1997, I WAS TOLD THAT IF I DID NOT HAVE THE ORIGINAL RECALL PAPER THERE WAS NOTHING THEY COULD DO AND DENIED ME THE CLAIM. I HAD TO TAKE THE CAR BACK BECAUSE IT STILL WAS NOT HEATING AND WAS TOLD THAT I WOULD HAVE TO PAY ANOTHER $600.00 TO HAVE A HEATER COIL PUT IN, IN WHICH I HAVE NEVER HAD ANY PROBLEMS WITH HEATING OR COOLING BEFORE. THEY FLUSHED THE SYSTEM AGAIN AND I AM STILL HAVING HEATING PROBLEMS AND THE CAR STILL RUNS HOT, AND STILL NOT HEATING PROBERLY, EVEN THOUGH THEY PUT THE BYPASS KIT ON FROM THE RECALL THAT NEVER EXISTED AND CHARGED ME FOR IT. THEY LEFT PARTS ALOOSE AND YOU CAN HEAR IT RATTLING. I DID MORE RESEARCH AND FOUND OUT THAT THE CAR HAS 7 PRIOR HISTORYS BEFORE I PURCHASED THE CAR. NO ONE WILL ACKNOWLEDGE ANY OF THE RESEARCH I HAVE FOUND, I HAVE SEVERAL DOCUMENTATION VERIFYING ALL THAT I HAVE TOLD YOU, ALL I WANT IS TO BE REIMBURSED FOR THE REPAIR AND THE CAR RENTAL THAT COST ME $591.12 AND MY CAR FIXED THE WAY IT SHOULD BE BEFORE MY ENGINE BLOWS LIKE OTHERS WITH THE 96 TAURUS HAS. CAN YOU PLEASE HELP ME?*AK

I BROUGHT MY CAR TO MY LOCAL MECHANIC WHEN I NOTICED ANTIFREEZE LEAKING FROM THE CAR IN MY DRIVEWAY. DUE TO COMPLETE CORROSION OF COOLANT SYSTEM, THIS RESULTED IN THE REPLACEMENT OF FREEZE PLUGS, WATER PUMP, RADIATOR, HEAD GASKETS, THERMOSTAT AND HEATER CORE. I WILL HAVE TO BRING IT BACK IN APRIL FOR ANOTHER RADIATOR FLUSHING. I LATER LEARNED FROM A RADIO TALK SHOW THAT THERE HAD BEEN A RECALL ON THE COOLANT SYSTEM FOR THIS AUTO. WHEN I CONTACTED FORD, THEY TOLD ME THERE WAS AN OWNER NOTIFICATION SENT, BUT I NEVER RECEIVED IT AND IT EXPIRED AUGUST 1999. FORD OR THE DEALER REFUSE TO DO ANYTHING SO I DON'T KNOW IF THE RECALL HAS BEEN FIXED BY MY REPAIRS OR NOT AND WILL THIS HAPPEN AGAIN. FORD HAS ALSO REFUSED TO REIMBURSE ME FOR ANY OF THE COSTS. I WOULD APPRECIATE ANY ASSISTANCE

I WAS DENIED THE CLAIM BY CHRYSLER FINACIAL. BECAUSE THE RUST COLORED COOLANT THAT THE CAR WAS MANUFACTURED IN CAME OUT WHEN THE FREEZE PLUGS CAME OUT AND THEY DENIED THE CLAIM BECAUSE THEY SAID I DID NOT KEEP RECIEPTS FOR THE ANITFREEZE IN WHICH I PURCHASED FOR THE MAINTENANCE., NO ONE KEEPS THOSE RECIEPTS, I HAD TO PAY FOR THE CAR REPAIR AND THE RENTAL CAR BILL WHICH WAS $668.73 AND $591.12 I FEEL THAT I WAS DENIED WRONGFULLY WHEN I HAVE PAID ON THIS WARRANTY FOR 4YRS NEVER USED IT AND WHEN I NEED IT I GOT DENIED BY BOTH CHRYLSER FINACIAL AND BOB DUNN AND FORD MOTOR COMPANY.*AK

ONGOING PROBLEM WITH ENGINE STALLING DURING DECELERATION. VEHICLE HAS BEEN IN DEALER SHOP AND INDEPENDENT REPAIR SHOPS ON SIX OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK STALLING MOSTLY OCCURS WHEN DRIVING ON A DOWN GRADE WHILE SLOWING, CONSUMER STATES VEHICLE WILL NOT STALL IF THE AIR CONDITIONER IS TURNED ON, NOTHING COMES UP WHEN VEHICLE HAS BEEN HOOKED UP TO DIAGNOSTICS COMPUTER TO FIND OUT PROBLEM. *SLC