1995 Ford Taurus

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 1995 FORD TAURUS,FAN MOTOR FROZE, FORD SAID THEY WILL ONLY REPLACE CIRCUIT BREAKER BUT NOT THE FAN WHICH IS NOW FROZE UP AGAIN DUE TO MILEAGE (142,000). I'VE REPLACED MOTOR NO LESS THAN THREE TIMES SINCE 1997 BEFORE FINDING OUT ABOUT RECALL. ALSO I'VE REPLACED A REAR MOTOR MOUNT TWO TO FOUR TIMES SINCE 1997. A RECALL ON THIS VEHICLE BOUGHT OR BUILT IN CERTAIN OTHER STATES HAVE RECALLS ON WHAT SOUNDS TO BE THIS SAME PROBLEM CAUSES ENGINE AND TRANSMISSION TO FALL CAUSING ACCIDENT. FORD WILL NOT FIX. COULD I GET HELP FROM YOU IN ORDER TO GET FORD TO REPAIR THEIR DEFECTIVE PRODUCTS. [XXX] *TR

TL*THE CONTACT OWNS A 1995 FORD TAURUS. WHILE DRIVING 15-20 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE UNDERNEATH THE HOOD AND A LOSS OF STEERING. THE ENGINE FELL AND LANDED ON THE STEERING RODS, WHICH MADE IT EXTREMELY IMPOSSIBLE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER AND THEY CONFIRMED THAT THE DAMAGE WAS NOT WORTH THE REPAIR, AND WOULD NOT RECOMMEND INVESTING MONEY INTO THE VEHICLE. A WEEK PRIOR TO THE FAILURE, THE INDEPENDENT MECHANIC AT A LOCAL MIDAS INSTALLED A NEW MUFFLER. THERE WERE SEVERAL RECALLS LISTED FOR THAT YEAR, MAKE, AND MODEL VEHICLE AND FORD WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THERE WAS ONLY ONE RECALL FOR THE YEAR, MAKE, AND MODEL VEHICLE, BUT IN REALITY, THERE WERE SIX. FORD ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL ON OCTOBER 6, 1999. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTICE OR HAVE ANY REPAIRS PERFORMED AT THE LOCATION THEY CLAIMED. THE CURRENT AND FAILURE MILEAGES WERE 103,013. UPDATED 08/04/08 *BF UPDATED 08/07/08

1995 FORD TAURUS 3.8L STATION WAGON WITH ONLY 28,000 MILES ON IT BLEW THE HEAD GASKET. TODAY, FEBRUARY 15, 2008 WE CALLED BOB DAVIDSON FORD IN TOWSON, FORD CUSTOMER SERVICE, AND FORD EXECUTIVE OFFICES, WHO ALL SAY THEY WILL NOT GIVE ANY ASSISTANCE TO FIX THE PROBLEM BECAUSE OF THE AGE OF THE CAR. IT DOES NOT MATTER HOW OLD THE CAR IS, IT ONLY HAS 28,000 MILES ON IT AND THIS IS A KNOWN PROBLEM WITH THE CAR. FORD SHOULD PAY TO FIX THE CAR OR GIVE SOME DECENT SORT OF ALLOWANCE TO HELP COVER THE COST OF THE REPAIR. IT HAS BEEN REGULARLY OVER THE YEARS, GENERALLY SEVERAL TIMES A WEEK, BUT NOT FAR, BECAUSE THE OWNER IS ELDERLY. IF IT WAS DRIVEN BY A YOUNGER PERSON, THE PROBLEM WOULD HAVE SHOWN UP YEARS AGO, WELL WITHIN THE 7 YEAR WARRANTY FORD GAVE FOR THIS PROBLEM UNDER FORD SERVICE CAMPAIGN 00M09. WE WANT FORD MOTOR TO PAY FOR THIS REPAIR. WE ARE WAITING FOR AN ESTIMATE TO REPAIR THE HEAD GASKET FROM BOB DAVIDSON FORD IN TOWSON MD. WE DO NOT EVEN KNOW YET IF THE ENGINE HAS BEEN DAMAGED. IT IS TOTALLY UNACCEPTABLE FOR FORD TO REFUSE TO COVER THIS KNOWN DEFECT. WE ARE PLANNING TO WRITE DIRECTLY TO CHAIRMAN WILLIAM CLAYTON FORD ABOUT THIS. WE WOULD APPRECIATE ANY GUIDANCE YOU CAN GIVE US. THANK YOU. *TR

TL*THE CONTACT OWNS A 1995 FORD TAURUS. WHILE DRIVING 55 MPH THE VEHICLE STOPPED WITHOUT WARNING. HE STATED THAT THE STEERING WHEEL LOCKED HOWEVER, HE WAS ABLE TO PULL OVER. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THEY STATED THAT THERE WAS A BLOWN HEAD GASKET. THE VEHICLE WAS TOWED HOME AND AS OF AUGUST 1, 2007, IT HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,859 MILES. RETURNED USPS, 2ND ATTEMPT MADE 08/28/07 FAILED. *LJ

1995 TAURUS FIRE STARTED UNDER THE HOOD. *TS THE CONSUMER WAS DRIVING THE VEHICLE WHEN BLACK SMOKE STARTED EMITTING FROM UNDER THE HOOD. THE CONSUMER MANAGED TO PULL OVER BEFORE THE VEHICLE BECAME TOTALLY ENGULFED IN FLAMES. THE CONSUMER SEARCHED THE INTERNET AND FOUND OUT THAT HER VEHICLE HAD BEEN RECALLED FOR A FAULTY COOLING FAN WHICH COULD RESULT IN A FIRE. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HER VEHICLE WAS INCLUDED IN THE RECALL. THE CONSUMER WAS NEVER NOTIFIED OF THE RECALL. THE MANUFACTURER INSPECTED THE VEHICLE TO SEE IF THE FIRE WAS CAUSED BY THE COOLING FAN. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE BECAUSE THE ENGINE COMPARTMENT WAS SO BADLY DAMAGED THEREFORE THEY PROVIDED THE CONSUMER WITH NO ASSISTANCE. *NM

WAS DRIVING VEHICLE WHEN I EXPERIENCED AX EXTREME OVERHEATING CONDITION. OVER COURSE OF LESS THAN 2 MINUTES TIME MY VEHICLES TEMPERATURE GUAGUE PROGRESSED FROM THE VERY BOTTOM OF THE NORMAL RANGE ALL THE WAY UP PAST THE RED ZONE ABOVE NORMAL. AT TIME OF OCCURENCE IT WAS A COLD DAY OUTSIDE AND I WAS LESS THEN 5 MILES FROM MY HOUSE HAVING DRIVEN VEHICLE LESS THAN 10 MINUTES SO I WAS FAIRLY CERTAIN EXTERNAL FACTORS COULD NOT HAVE EXPLAINED THIS DEGREE OF RAPID ENGINE OVERHEATING. THIS OVERHEATING WAS ACCOMPANIED BY EXCESSIVE AMOUNTS OF THICK WHITE BILLOWING SMOKE EXITING FROM MY EXHAUST PIPE (SEVERE TO THE POINT IT WAS IMPOSSIBLE TO SEE OUT MY REARVIEW MIRROR. UPON GETTING THE CAR BACK TO MY HOUSE AND ALLOWING IT TO COOL OFF I INSPECTED THE RADIATOR AND FOUND IT TOTALLY VOID OF COOLANT AND PRECEEDED TO REFILL IT WITH OVER 6 LITERS OF REPLACEMENT FLUID. UPON INSPECTING THE UNDERSIDE OF THE ENGINE I WAS ABLE TO ASCERTAIN THAT NO COOLANT HAD LEAKED FROM MY VEHICLE AND FINALLY UPON INSPECTING THE OIL WITHIN THE VEHICLE I NOTED THE ENGINE OIL WAS CONTAMINATED WITH COOLANT/WATER RESULTING IN A THICK WHITISH MILKY APPEARANCE. UPON CONSULTING A MECHANIC AND HAVE SOMEONE COME TO MY HOUSE TO LOOK AT THE CAR IT WAS DETERMINED THAT THE HEAD GASKET FAILED. AT THIS TIME I AM UNCERTAIN AS TO THE EXTENT OF DAMAGE TO THE CORE ENGINE ITSELF.

'RECALL CAMPAIGN' FORD TAURUS 1995 RECALLED THE ENGINE COOLING FAN ASSEMBLY AND INSTALLING CIRCUIT BREAKER. *BF THE CONSUMER STATED THE DEALER REPLACED THE MOTOR AND FAN, BUT NEVER INSTALLED THE BREAKER. THE DEALER FOUND A LEAK IN THE RADIATOR BUT THEY DID NOT HAVE A REPLACEMENT SO THE VEHICLE WAS TAKEN TO ANOTHER SHOP. AFTER THE RECALL WAS PERFORMED ON JUNE 11. 2002 THE VEHICLE OVERHEATED ON JUNE 28, 2002. THE CONSUMER WAS INFORMED BY THE MECHANIC WHO PREVIOUSLY PERFORMED THE RECALL WORK, STATED THE VEHICLE HAD A BLOWN HEAD GASKET AND POSSIBLY A CRACKED HEAD FROM OVERHEATING. THE MECHANIC STATED THE FAN MOTOR DID NOT CAUSE THE VEHICLE TO OVERHEAT. THE CONSUMER STATED HE LEARNED OF A RECALL REGARDING THE HEAD GASKET WHICH THE MECHANIC AT THE DEALERSHIP DENIED THAT THERE WAS A PROBLEM. THE CONSUMER RETURNED TO THE DEALERSHIP AGAIN AND THEY FOUND THE FAN MOTOR AND CIRCUIT BREAKER NOT WORKING PROPERLY, THEY DENIED THERE WAS A PROBLEM, HOWEVER THE VEHICLE OVERHEATED AGAIN, AND THE MOTOR HAD TO BE REPLACED FOR A SECOND TIME. THE BATTERY WAS REPLACED BECAUSE THE VEHICLE WOULD NOT START AT TIMES. *JB